Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $600 - Posted
*Please only apply if you feel your English skills are a 9/10 or above and if you can work during EST hours as we are based in New York. * Be part of Culturalislandtravel.com, a busy travel company with specialization in putting together and running an exciting, educational tours for our clients who are looking to experience a one-of-a-kind travel experience in Cuba. We are growing fast and we need an additional Customer Service Superstar to join our highly motivated and customer friendly team to readily assist our clients with their questions/concerns on their booking process. Customer service is our top priority and we need a highly dedicated customer support reps to help fill that role and make our clients travel bookings a fluid and stress-free process. From the beginning of their first booking and on to their second third or even fourth trip with us; our goal is to make sure our clients feel taken care of, helped and happy to be doing business with us. As Customer Service Rep, you will be undertaking the following job responsibilities: • Help our clients with any special requests they have and contact the right people on our team in the U.S and Cuba to see if we can fulfill that requests • Promptly provide assistance to customers when they encounter technical issues when they are having a difficult time working with our technology…such as digital document signing, issues with uploading passports etc. • Courteously deal with grumpy customers and help to calmly / cheerfully resolve their issues with our service. Most of our customers happen to be nice people however you will bump into a few who are angry and frustrated. As their dedicated customer support rep it’s your job to show understanding and quickly remedy their issues. • Proactively reach out to us for needed support and add new questions and answers you receive through interacting with clients on the customer support “live doc” so the rest of the team (and yourself) can refer to it later when necessary. • Learn the ins and outs of our back-end tech systems like Infusionsoft /Docusign and Smartsheets. You will be given full training on each of these software. This is how we manage customer information and automate our systems. • Familiarize our 20 page FAQ which includes the majority of questions you will be asked by travelers who need extra clarification regarding their flights, hotels, travel activities etc. We offer an opportunity to work with a highly supportive team, an above average industry pay and long term employment, bonuses and the potential to grow through salary and learning skill-sets. Important Instructions to apply (we will ignore your application if you don’t follow this instruction): Respond to this ad with the following subject line: “Hire me CIT (customer service superstar position) In your cover letter, tell us more about you, why you think you should be hired for CIT, tell us your passions outside of work and in work and what you feel your greatest strengths are. Also list your favorite food and why. Please answer the following questions: 1. What attracted you to apply to this ad? 2. Have you ever had customer support/VA experience before? How long, where and what did you do? 3. Have you ever had experience in the travel industry before? 4. And where do you see yourself in the next 3 years We are looking to hire ASAP, so please write back and let us know your Skype ID and the time/day EST this week you are available for interview. Paid training (1 week) will be provided.
Skills: Customer support Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
Hi All, We are looking for someone who can handle our customers in Portugal. We will give you briefing and we will give you knowledge base so you will be able to reply the customers' questions yourself. We are talking about 1 - 5 calls per day and 1 - 10 emails per day. You just need to reply them . Please send your proposal only if you are native from Portugal. Once we have shortlisted the candidates, we will be able to do an interview over Skype and you can ask all the questions you need. Thanks in advance
Fixed-Price - Entry Level ($) - Est. Budget: $400 - Posted
Island Pharmacy is soon to open! We are looking for a licensed pharmacist to help open our location in beautiful Siargao, Philippines. We are looking for someone to relocate to Siargao. An accommodation allowance is possible for the right candidate. Siargao is a great, beautiful, easy going island with beautiful beaches, world class surfing and a fantastic community. This is a great opportunity for anyone looking to live a great lifestyle while still earning with the potential to grow within our company.
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
Looking for a hard working dependable dispatcher to dispatch moves to carriers and moving companies. must be extremely resourceful, a go getter, must be able to work independently, hit the ground running, take charge and get things done. Must have a can do attitude. You must be someone who will turn over every stone to find what you need and ways to get the job done. You must be highly organized and know more or less the map of the united states and Canada. You must be somewhat good in geography and directions knowing east from west and north from south. You will be responsible for building relationships with moving companies and carriers, maintaining logs, finding companies to dispatch jobs to and from, filling up trucks and creating delivery schedules, data entry reports and other related tasks. Ability to work unsupervised and as a team is a must. Must be organized and must be a very reliable hard worker and have excellent work ethics. must also be a leader who takes initiative and thinks outside the box and takes his/her work personally. We are looking for long term employees who will be part of our family. if you are looking for short term work, please do not apply. interested parties must be fluent in English with a minimal or no accent. Must be very personable with a great personality. Must be able to work under high pressure and meet tight deadlines. Must be extremely organized and resourceful. Pay is $100 per month plus $5.00 for each shipment dispatched plus, random bonuses. There is room to advance where perks and par are very lucrative. Interested parties should contact us on Skype for an interview. Skype name: Jasminetreasure Also, email us your resume and a letter letting us know why we should hire you. What are your strengths? weaknesses? what makes you stand out from the rest. also let us know how you work and function under high pressure when required to meet tight deadlines.
Skills: Customer service Customer support Data Entry Email Handling Internet research Microsoft Excel Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Dear All, I want to outsource a call center rep position/ dispatcher for a logistics company. The person will be responsible for the following 1.) Handle all calls from 7:00 Am to 5:00 PM USA Kansas City Time, Monday to Friday 2.) Use our online gps trackers to track driver position and call them to direct them to the next pickup 3.) Contact drivers in advance to schedule the calls 4.) Contact given list of customers to confirm their pickup for the next day. 5.) Occasionally, we will work on organizing our admin material What am I looking for 1.) Dispatching experience 2.) Reliable internet connection ( electirty outage shouldnt effect the operations) 3.) Dependable personality We will have you on our payroll, and will pay you on monthly basis
Skills: Call Center Management Inbound marketing Outbound Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
Hello, I own a rapidly growing business in NYC and need a virtual assistant for inbound customer service duties as well as list building and proactive marketing. Duties will include: 1. Receive inbound phone calls from prospective customers 2. Operate the chat feature on our website 3. answer phone calls from prospective customers 4. Receive and respond to emails from prospective customers. 5. Data mining and data entry 6. Organizing and sending emails to current customers 7. Fulfilling data mining and list building 8. misc marketing assignments 9. misc seo assignments 10. bonus potential for blog writing ***This is an ongoing position and the duties will increase with time as will the pay. Qualifications and Skills: - good command of the English language both written and verbal - can converse over the phone with American accent (preferably) - can follow simple instructions - comfortable talking with people - knowledgeable about Google & Gmail products (e.g., Hangouts, Google Docs, etc) - extensive experience with Office Suites products (Word, Excel, Powerpoint) - prior experience as virtual executive assistant is a plus - highly organized - good follow up skills - must be able to meet deadlines - must have a positive attitude and enjoy the work! Applicant must be able to work 9am -5pm Eastern Time. Also, this VMA has to have access to a VOIP phone or phone app to make outbound calls and receive incoming calls.
Skills: Customer service Data Entry Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
I am looking for a person who is an expert at sudoku. I want to be able to attach a photo of a sudoku puzzle- and I need someone who can tell me the next number that is needed. I play a lot of sudoku and I get stuck. But I don't want to look at the answer sheet because it doesn't help me... I just want the 'next number'. If you play this game, you might know what I'm talking about. I can pay a little for the right number ... the money will be made by the volume of pennies.. over the long haul.
Skills: Mathematica Mathematics
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Location: Al Maadi - Cairo Salary: Start from 3500 EGP after training Major Areas of Responsibility The Customer Service Representative (CSR) will act as an intermediary between the customers and accommodations by handling a variety of inquiries. This is a full-time position in scheduled shifts. The Major areas of responsibility include Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail. Resolve any issues/complaints that have been detailed on the incoming guest reviews and take appropriate action as needed. Required Knowledge, Skills, and Abilities: Has excellent communication and problem solving skills. Takes responsibility and ownership. Fluent in both written and spoken English and Arabic. Team player, with a genuine interest resolving customer problems. Strong computer skills. Ability to learn new things quickly. Degree in business or relevant experience in business field. Hotel School or University background preferred. A year of experience in a relevant experience in a customer facing role handling customer complaints, resolving problems, etc (Hotel/Hospitality industry experience is preferred); or call center experience in any industry preferred. Must be available to work any shift, including weekends. Offer We offer an employment opportunity for further career growth within our fast growing company. Our compensation package consists of salary plus bonuses.
Skills: Arabic English