Customer Service Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
Hey there! We’re hiring a very special team member for our company Global Expert Space! The company strives to become the absolute leader in selling online info courses for Experts (Coaches, Trainers, Marketers, Authors, Speakers, Educators) The position we’re looking to fill with someone really special is “Customer Success Support- Online Tools Assistant” When our customers buy an online course, even though they watch the video trainings they still have questions. And so we provide them with FREE SKYPE & EMAIL SUPPORT and someone answers all their questions. Most often people have questions in regards of online tools like WORDPRESS or some other Marketing tools like LeadPages, ClickFunnels etc (these can be learned, but our customers are often 45+ and want to be treated right and explained step by step.) So the person we’re hiring for this position would be responsible for the absolute satisfaction of our Customers. Onboarding them properly, telling them how important they are for us… Answering all their questions and genuinely trying to help. Encouraging them to keep striving and applying the trainings. Besides this the person on this position WOULD BE INVOLVED in other activities as well.. Our founder is from Bulgaria and even though we’re based in San Diego, California we have some BG Rockstars. You’ll be apart of 1 in a lifetime team. We have weekly team meetings where we brainstorm… … you’ll be assigned with other tasks when you’re not helping customers like handling some administrative stuff of setting up online webinar replays in Wordpress… & learning tons about online marketing!!! You’ll be given books to read and trainings to watch, following the competition etc. It’s a FULL TIME VIRTUAL JOB FOR UNLIMITED GROWTH POTENTIAL with the company. NOW HERE ARE THE SKILLS REQUIRED: 1. Perfect written English. No fancy words needed but punctuation and grammar perfection is a must. 2. PEOPLE SKILLS and genuine human interaction! Our customers are mostly women between the age of 45-60 who need a friend to help them … someone warm and friendly who cares. 3. Basic understanding of online tools and knowing how to help people guiding them. WORDPRESS is a must. Other tools have to be learned like LeadPages for marketing, ClickFunnels and so forth. You can learn as you go. The goal here is when customers ask why they can’t set up a tool you’ll be guiding them how (even if you have to go try and teach at the same time) 4. FLEXIBLE working hours. This is full time opportunity 40+ but we’re building a company here and you never know what might happen. So the more you work the better and the more flexible you are the better. 5. Experience with other aspects of ONLINE MARKETING and VIRTUAL BUSINESS building is definitely a plus… you’ll be apart of a real team! If you know (leadgen, fb ads, copywriting, analytics, recruiting, anything that might of help, why not use your skills and improve? GROW WITH US!) This is a full time position for someone who wants to GROW WITH A WORLD CLASS TEAM and a WORLD CLASS COMPANY. That’s different than anything out there, here’s why: -100% virtual job -40+ hours a week, maybe 50, even 55-60 -you’ll be part of a team, participate in meetings, know everything about the company, we have a team website with the strategy details, replays, trainings EVERYTHING -it’s for dedicated people who are seeking 1 in a lifetime opportunity and long term growth, sky is the limit SALARY: You would love the payment structure but please be patient and read the whole thing before making conclusions! -we start with a training and testing period, usually 2 to 4 weeks … 20hours a week let’s say. If the training & testing period we teach you everything and help you learn and grow… and that’s 1 month 20h. a week, that would be around $400 for the training & testing period. IT CAN BE MORE WITH MORE HOURS.. but that’s just the training & testing because we educate you all the time. -then after the training & testing period, 40 hours a week for 4 weeks, that’s FOR A FULL MONTH around $740 BASE SALARY MINIMUM… the base salary can be more if you put 50hours a week or 60 hours a week + ON TOP OF THE BASE SALARY THERE ARE BONUSES… bonuses are paid to everyone in the company based on applying our 6 core values. With BONUSES you’d probably (if you’re dedicated) do $1,000-$1,200 a month. That’s the goal for the first 3 months. -then after MONTH 3, you’ve already learned right? So you’re more valuable for the company. WE INCREASE THE BASE SALARY AGAIN… and so the goal is to constantly increase your salary and after MONTH 3 get to $1,500/mo etc.. and way more if you keep growing, learning and building the company with us. REALLY SKY IS THE LIMIT! IF YOU’RE INTERESTED, -reply back with YOUR COVER LETTER -include 2 things: FIRST why did you like the job description -SECOND: Why are you the best candidate for this job! We’re waiting for your reply,
Fixed-Price - Expert ($$$) - Est. Budget: $400 - Posted
We have New Zealand e-commerce shop. Looking for the professional to support by phone, chat, email in NZ business hours and some days more 9:00 AM to 6 PM Work volume: 3-6 chat 3-6 calls 5-8 emails Total volume 3-4 hours daily + time spend to be online on the computer to accept chat + calls. Note 1 - We will be considering candidacy only those freelancers who do other similar customer service online jobs and they are great in sales. Note 2 - NZ/AU speaking accent is required! 2-day training + test is required before you take the job. The project is a long term for NZ and later for Australia.
Skills: chat support Customer service Customer support Phone Support Sales
Fixed-Price - Expert ($$$) - Est. Budget: $15 - Posted
Seeking 5 experienced debt collection agents with 3-5 yrs min 3rd party, agency experience MUST have 3-5 years experience working a collection desk of mixed clients including medical, dental, education, services, property management, financial products, services, payday loans, bank, credit union etc ... Should have a track record of consistently producing a minimum of $7.500 per month in fees to apply. Familair with FDCPA, FOTI, FCRA, TCPA, HIPAA ... Skip-tracing using industry tools as well as creative skip-tracing abilities utilizing the internet, Facebook, public record,s tools etc ... Ability to effectively manage a large desk of 1,000 -2,000 files, meet minimum daily call standards of 100 daily calls, 2 hours of phone time ... Standard schedule M-F 8-5 est but requires flexibility for additional evening schedules and a rotating (2) Saturday schedule 8-12 ... VERY aggressive commissions, bonus, spiffs will get a collector at $7,500 in fees about $35k - $40k on average annually. At $10k per month in net fees it's $45k - $50k ... A really good, experienced collector based on strong, experienced collection abilities can exceed $50k + working remotely from home... Requires ... High Speed Internet - the highest available by the providers in your area Newer computer with sufficient speed, memory, ram ect to handle VIP phone, email, messenger, collection software and skip-tracing windows Mid level computer abilities, email, messenger, computer set up, typing 40 hour work week expected, same as working in an office, consistent daily scheduling with flex for some eves, weekends
Skills: Customer service Customer support Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
the link is:https://www.wish.com/c/577d0e001fcf137a280d5b5a choice color:silver,buy it cost you 3dollar,you will get 2 dollar.after buy it,tell me your buyer name,you can not cancel order,confirm receipt after 10 day.
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a Spanish native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our Spanish websites: lightinthebox(dot)com/es miniinthebox(dot)com/es This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 450 US$ per month, that's 450 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your E-mail address; 4) Your Skype ID. Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Spanish
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Back Ground C2B Associates has been operational since 2012. We specialises in providing both technological and business solutions to companies around the world and we have just one mission to follow. The desire to provide our clients with a wide range of business solutions thanks to innovative concepts, reliable services, along with specialist payment solutions that are designed to suit their individual needs. Our service range from Merchant Services, On Shore / Off Shore Bank Account & Formations, Technology Solutions, Marketing Services and Business Consultancy Services. Business objectives We are running a number of different campaigns to increase the number of sales across a number of services and products we currently have in place. Our services range from Merchant Services, On Shore / Off Shore Bank Account & Formations, Technology Solutions, Marketing Services and Business Consultancy Services. We are currently building 2 Customer Service teams, which will contain a first team and a reserve team that will support the first team with Customer support on a more ad hoc basis. Job Role Do you like the idea of working for an exciting rapidly growing business? You'll be responsible for looking after our clients and making sure they're happy - responding to emails, answering calls, investigating, troubleshooting and resolving problems and generally wowing them with brilliant levels of customer service. You'll be responsible for resolving escalated cases inside of our Freshdesk Support Portal. CORE FUNCTIONS: Handle any customer questions or concerns regarding order status or other related issues. Make outbound calls following customer ticket enquiries provide customers with product and service information enter new customer information into system update existing customer information Manages and completes project ticket assignments to achieve desired results within the defined timeline. Respond to emails and manage customer cases Coordinate with appropriate staff to resolve client concerns or issues relative to ongoing/completed projects or issues. Maintaining assigned files and computer records including pricing information, contact lists and customer cases Documents potential system and process enhancement recommendations based on customer feedback. Conducts product presentations and web demos to current and potential customers as needed. Research any current or possible accounts receivable problems. Other related duties as assigned DETAILS OF FUNCTION: Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services. Handle any customer questions or concerns regarding order status or other related issues. Make outbound calls following customer ticket enquiries Makes telephone calls to existing and prospective customers. provide customers with product and service information enter new customer information into system update existing customer information Manages and completes project ticket assignments to achieve desired results within the defined timeline. Respond to emails and manage customer cases Coordinate with appropriate staff to resolve client concerns or issues relative to ongoing/completed projects or issues. Maintaining assigned files and computer records including pricing information, contact lists and customer cases Documents potential system and process enhancement recommendations based on customer feedback. Conducts product presentations and web demos to current and potential customers as needed. Research any current or possible accounts receivable problems. Other related duties as assigned Skills: Great attitude and work ethic Great communication skills High level of organisation Great written English skills Well-polished communication and verbal skills Ability to multi-task, in a fast paced and vibrant work environment and good follow through. Keyboarding proficiency; ability to learn industry-specific computer systems Excellent telephone etiquette, superior administrative skills Proficient in the use of computers, MS Office (including Word, Excel, Outlook) and other office-related software Strong organizational, working within a remote team Hungry to grow and drive business relationships Goal oriented, always keeping the customer in mind Capable of prioritizing a hectic schedule Comfort in asking tough questions and eloquently communicating difficult answers REPORTING: Reports directly to the Customer Support Manager/Directors You will be provided with a login to a Salesforce CRM and the Freshdesk Support Centre, where you will be completing your assigned jobs, tasks and actions. Budget Hours 10 Hours Per Week There may be additional hours added to weekly
Fixed-Price - Expert ($$$) - Est. Budget: $597 - Posted
We are a retail company, focusing on providing natural solutions & products to improve people's health, and we are hiring our next technical support rockstar. We're looking for a responsible person to join our team. We are looking for someone who believes in our cause of natural health. You need to have previous experience and you need to be skilled in applying for this position. Our requirements are: ----------------- - Very good English skills (read & write & speaking). - Ability to work from home without distraction - Ability to respond promptly and politely. - Good decision-making skills. - High Skype availability. Position will include the following responsibilities: ----------------- - Customer support (Through text & outbound calling) - Communication with suppliers. - Helping managing & maintaining Amazon & Shopify stores. - Social media. - Market research. - Copywriting (Optional) After some period of working together, more assignments and liabilities may be discussed, depending on performance. Requests from us: ----------------- 1) Please include a short summary of your experience. We want to hear as broadly as possible your experience. Please relate to our requirements & position responsibilities, to see if you are a fit. 2) Please include a paragraph of why we should choose you to our company. Why are you the best? 3) Please write "nature" as the first word of your email, to make sure you really read this job description. 4) Please respond to this job application only in English, as we are looking for very good English skills and would want to make the communication in the English language. Why Join UpNature Team? ----------------- 1) Opportunity to grow. There is plenty to learn and we are relatively a young and small company with the ability to learn a lot. 2) Opportunity to work from home. We do not have any physical office and are looking for home based people to join our company. Work from anywhere, as long as you get the job done. 3) Have Fun! Your job should be fun & worthwhile, isn’t it? We firmly believe that, and we encourage you to do things you love & enjoy while having lots of fun.
Skills: Customer support Inventory Management Social Media Management
Fixed-Price - Intermediate ($$) - Est. Budget: $2,000 - Posted
Hello, I´m looking for campaigns for my call center . I willing to pay a very good comission once the campaign is running and the client does the first payment. My call center is located in Colombia and am open to receive many serious offers.
Skills: chat support Customer support Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We are a leader in the Shopify space and in need of a technical customer service rep to respond to incoming leads and existing customer requests via email and live chat. You must have some technical experience/background as most of the inquiries are html/css functionality related. Basic understanding of eCommerce and Shopify is helpful - can be trained for the rest. We need someone available M-F 8-5pm EST and some weekends. Perfect command of written English is required. No exceptions. Mind your spelling and grammar when applying. This is a one month offer with possibility of extension. Thanks
Skills: Customer service Ecommerce Platform Development Shopify Shopify Templates