Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $40 - Posted
Somos uma startup de educação online, que oferece conteúdo de cálculo e álgebra a alunos de ensino médio e início de cursos de engenharia e ciências exatas. Temos um sistema de chat com usuário, para que possam tirar dúvidas sobre o site e conteúdo de matemática. O sistema funciona como um aplicativo de mensagens como qualquer outro, em que é possível falar diretamente do smartphone com o usuário e até enviar imagens (com foto dos exercícios, por exemplo). Estamos contratando para posições de suporte online a nossos usuários. A interação com os usuários acontece da seguinte maneira: 1. Ao acessar o site, o usuário recebe uma mensagem automática, informando que pode escrever e alguém lhe responderá; 2. Caso o usuário de fato responda, você recebe uma notificação no aplicativo e inicia a conversa; 3. Em geral, os usuários pedem ajuda com alguma questão (ex: “Como resolver a questão sobre a área de um triângulo com lados 3, 7 e 12 cm?”) ou ajuda sobre algum conceito (ex: “Como resolver equações de 2º grau?”); 4. Assim que a questão é respondida, o usuário pode clicar um botão para classificar a resposta (satisfeito ou não satisfeito), ou simplesmente lhe escrever que recebeu e agradecer. Nem sempre os usuário respondem, especialmente quando a solução foi dada muito depois da pergunta feita por eles. Isso acontece simplesmente porque já não estão online; 5. Uma vez que a solução da pergunta original foi dada, pedimos feedback ao usuário sobre o site (ex: “Do que você mais gostou?”; “O que podemos melhorar?”); 6. Cada contato deve ser registrado de forma breve em uma planilha, contendo data, nome e e-mail do usuário, tipo de questão e feedback.
Skills: Customer support Teaching Mathematics
Fixed Price Budget - Entry Level ($) - $100 to $200 - Posted
Hello, I run a small business and want to reduce my reliance on pen and paper, so I designed and had programmed for me, a very simple SQL database system that runs with Windows 10, no internet connection required. I can demonstrate the system running on my laptop for you, but it basically involves a Customer File and a Job Record File to contain my data, and a calendar interface that uses different colours to indicate the status of jobs I have in progress. I have attached a more detailed job description for you to read, and can demonstrate the system running on my laptop using Team Viewer 10. I look forward to hearing from you. Kind Regards, Dennis
Skills: SQL Programming
Fixed Price Budget - Intermediate ($$) - $50 to $150 - Posted
Home based Appointment Setter needed. Non-sales. We are in need of Home based Appointment Setter for a US based non sales project. We are on immediate hiring so we only need people that can start working with us. After Training, you will start calling for this project. What we're looking for: 1. BPO/callcenter experience is a big plus but not a requirement. 2. Must have a PC, working headset and has a reliable internet connection of at least 2 MBPS. No WiFi connection please even during interview- make sure you're cabled. 3.Shift Schedule: LA Pacific Time Business Hours - 9:00 AM to 6:00 PM. 4. We accept part timer capable to work 5 hours monday to friday LA pacific time. This is for an immediate hiring for our expansion, so we only need those that are ready to start with us right away once hired. Compensation: - Hourly rate - First 4 weeks will be on Probationary Period which is Performance based* + bonus to determine if Agent can bring results. After probationary, hourly rate will be offered. * Performance is based on per appointment set + show up * Hourly rate will be calculated based on your performance during your probationary period. *Average income $100 - $200/week -if interested send ur resume to me-- thank you and have a wonderful day
  • Number of freelancers needed: 20
Skills: Appointment Setting Cold calling Customer service Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $15 - Posted
Responsibilities Direct report to Managing Director, to manage corporate regional business development and operations. The Business Executive Assistant must be capable to act as business management support and backup for the MD. The ideal candidate must be a quick learner and be flexible, with strong business sense, and market sensitive. Job Requirements: Degree in Business Management, Marketing, MIS or related discipline. Minimum 5 years of working experiences. Able to perform multi-tasks to meet tight schedule and attentive to details with good quality and accuracy. A team player with good communication and interpersonal skills. Prior sales or marketing exposures. Prior experiences in online or media industry can be an advantage (not a must). Strong sense of responsibility and able to work under pressure. Excellent spoken and written skill in English and Chinese, and MUST speak fluent Putonghua. Business travel is needed. Interested parties please send me a message and I will introduce more about ECrent to you. Please also go to ECrent and submit an item of your choice onto www.ecrent.com with FREE8 We assess our candidates based on their resume and item submission. We ask your experience and opinions about ECrent future development in the interview.
Fixed Price Budget - Entry Level ($) - $12 to $20 - Posted
This is how you can setup email account on Incredimail Do you want to setup an email account on Incredimail? To your delight, the process for setting up an email account on it is very easy, and you just need to dial the Incredimail customer service phone number to learn the process. Here are the steps for doing it Step 1 Launch IncrediMail and go to tools and Accounts option. Step 2 Go to the mail accounts sections and click on Add button. Step 3 Select the Let me configure settings myself option, and click Next. After that, type in your name in My Name Is field as well as the email address of the account which you want to set up on Incredimail, in the Your email address field. more info: <a href="http://www.contactcustomerhelp.com/incredimail">incredimail customer service</a>
Skills: Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $10 - Posted
My client need a professional telephonic welcome greeting message in English, recorded in a female voice. Voice artist should have UK or US accent. Need voice clip in WAV format, and recorded in very professional way. There are only few lines for now to record, but it may lead to a full job. Please submit your voice sample, so we can send the original script to give trail to short-listed candidate(s). Voice artist should have a skype in order to discuss the project.
Skills: English Grammar Voice Talent
Fixed-Price - Entry Level ($) - Est. Budget: $35 - Posted
Hi. We are looking for freelancer, who can help us to recruit respondent for our project in Malaysia. If you are interested. Please share with me your email address, and we will give you the project details. if you are willing to do the project we can hire you thru Upwork.
  • Number of freelancers needed: 2