Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $20 - Posted
We have a store at Amzon.com , we need you help us slove all customer issues. 1. Return requests 2. A-to-Z Guarantee Claims 3. negative feedback and negative review You can contact the buyer by phone or by email , if can not got in touch with the buyer , you can try contact Amazon to solve this problem You should try the best to help us solve the buyer 's problem , the problem should sloved in 1-2 days. Requirement: 1. Familiar with Amazon 2. You need call the customer to find a reasonable plan to solve the problem , 3. You should have good Telephone Skills and communication skills This will be a long term job . Thanks
Skills: Customer service Email Handling Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $540 - Posted
Our large copywriting agency is interviewing NOW for a client relations specialist to join our busy, dynamic team at Express Writers, consistent hour basis throughout the day. Ideally, something like 8/9 am - 2 or 3 pm. (6 hours daily, $15/hour is our budget: that's $90/day - $540/week - paid fixed weekly.) *This is a SERIOUS, long term role - and you can work from home! We need someone reliable, very effective in communicating to clients, and VERY importantly: someone with a sincere passion and knowledge in content writing/content marketing! It's a huge help for us and our clients if you have been an online copywriter for several years. That way, you can address them confidently on their content needs, "sell" them and help us retain happy clients. You MUST have sales experience, preferably some experience dealing with customers on live chat. Friendliness, ability to be a team player, previous experience in client relations, and knowledge of copywriting/SEO/online content marketing are important to us in picking the right candidate. Overall, your role includes: Managing a support@expresswriters inbox daily and our website chat as well as being available as a phone extension (***Phone OPTIONAL, if the right candidate comes our way that doesn't want to be on phone, we'll still consider you!) Communications will entail: ----Answering all warm lead inquiries: these are all product inquiries that come to us straight from Google, on average 5-10 a day (ie: Can you write an ebook on health and fitness? What would it cost? Do you have a really good real estate writer? etc etc.) Everyone places their order via the content shop: www.expresswriters.com/content-shop, you can guide them with product links and look at our prices to quote them. ----The website chat is simple, we work with Zopim, you will just have it up while you work and handle inquiries. A lot of questions will go to our content manager, since these are people that are checking in on their orders, as well as warm leads asking how you can help them. ----Tracking and updating leads and their orders in Insightly. This is a simple process we'll show you.We will have you train with our COO on Skype screensharing calls. Skype is our "virtual office;" if you have questions at any time, our content manager, myself, our COO and our salesperson can help you out. ----Being able to pick up the phone with chat warm leads (OPTIONAL). We'll give you an extension on our Phone.com setup with an official company extension. (You can hook up your cell phone to it; keep in mind your cell phone answering message must reflect that you are with Express Writers.) You may not get a lot of calls, could be something like 1/2 a day, your primary is email/chat. NOTE: You'll track your hours in a brief Google doc that helps us stay on track with our payrolls.Pay: $15/hour, set at 6 hours/day, paid weekly, $540 MAX budget a week ****HIRING NOW!!*** Expertise required: 5+ years of copywriting and web writing required, 2+ year of client relations INTERVIEWING THIS WEEKEND to fill this role! ***MUST INCLUDE cover letter with a few reasons why you want this job! Will not consider applicants as serious otherwise! Job Type: Part-time
Skills: chat support Copywriting Customer service Live Chat Operator
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
We are looking for experienced Call Centers / BPO for outbound US B2B campaigns to target business owners for their credit card processing in United States. Data (leads) will be provided. The calling script along with answers to questions and rebuttals to objections will be provided by us. The list of targeted names and their phone numbers at each company will be provided by us. Communication skill, accent free and fluent in American English is a must NOTE: We pay per performance + Commissions + Residuals No Fixed No Hourly payouts
Skills: Communications English Telemarketing
Fixed-Price - Intermediate ($$) - Est. Budget: $30 - Posted
Hello all, I am working on a project, and I am looking to interview someone who is a black South African citizen, who experienced the Soweto uprising on June 16, 1976. The interview will be no longer than 30 minutes of your time via video chat (skype), and I'll pay $30USD for a 30 minutes chat. I'd just like to hear a quick first-hand recounting of this instance from someone who was there.
Fixed-Price - Intermediate ($$) - Est. Budget: $10 - Posted
We are looking for Online english teachers for our new service. Job Description: - teach english to students via mobile voice messaging app. - you can work from anywhere anytime as long as you have smartphone and internet connection. Job requirement: - You must have a smartphone (android os ver4.1 or higher) We do NOT have iPhone app yet. Payment: You get paid for the number of voice messages you receive from your students. Therefore, the more you communicate with your students, you get paid more. - 5 cents (in US dollars) per voice message If you are interested, please fill out the form below and apply from upwork as well. https://docs.google.com/forms/d/19fttIQznxZLn9iZ1kub7pAwODsWOAZdF9zQfcmpFiYY/edit?usp=forms_home If you want to see screenshot of our app, you can find it below. https://landing.labit-english.com/teacher
Skills: english tutoring Teaching English
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
We need to setup an enterprise multibrand Zendesk account complete with all best practice settings, and that features custom company email addresses. Competencies should include best practices for Zendesk vs Gmail, especially relating to whether custom Zendesk email addresses should be specific to Zendesk, or integrated via Gmail. We're open to other suggestions and considerations.
Skills: Google Apps Zendesk
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Hi SUBJECT: LOOKING FOR TELEMARKETERS (4 POSITIONS) PART TIME CHICAGO TIME I am looking for a TELEMARKETERS. This position require expertise of several skills likes ENGLISH, COMPUTER KNOWLEDGE, SMM and Email Marketing etc. Our business growth with various sources. Must have a good knowledge of English speaks, verbal and written. Please contact only serious person. Long term and permanent positions. Thank you Murphy
Skills: Computer Skills Email Deliverability Email Handling Search engine marketing (SEM) Telemarketing Telephone Handling
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
I am looking for a way to send out 500 - 1000 sms messages per day, as i know that google doesn't let send out more then 50 - 100 messages per day. If any of you know how to get this problem done please let me know . Any help will be reworded.