Account Management Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
COMPANY Petovera is a very special company. Founded in 2010, we provide a single, focused service to help our customers create and optimize their online sales funnel. Our mission in this world is to accelerate creativity and the entrepreneurial spirit. To do this, we rely on a set of important processes, checklists, and systems to get our work done and done well. BENEFITS > Part-time work from home (we are a virtual team) > We generate and provide you with the leads > Regular business hours (EST, New York time) > Proven, easy to learn process; well-defined productized service > Work for a mission-focused company that provides a great service > Have fun while interacting and learning from fellow team members > Learn new skills, with room to grow and move up in the organization > Earn commission on new accounts you close for Petovera > Earn a based monthly income that can grow into a full-time salary over time WHO WE WANT TO WORK WITH We are looking to hire and invest time with someone who is diligent, details focused, tenacious, and process-driven. If you don't like or don't believe in checklists or a proven process, this isn't the job for you. We are diligent, but not robotic. You are expected to care about each customer lead, qualify each lead as a fit or not a fit, as well as take notes on our CRM software, and respond to questions from customers on our website. This is a subscription service, and our customers do not like to a "hard sell." We are also looking to work with someone for the long-term. If you are looking to freelance or for a short-term gig, this is NOT the right opportunity for you. Finally, one of our core values as a company is relentless self- improvement. If this describes how you like to live your life personally and professionally, you'll fit in well with us. RESPONSIBILITIES > Follow-up with leads via email and over the phone > Answer common questions in live chat widget (we have a mobile app for this) > Update lead contacts on our CRM with notes > Qualify leads as decision-ready or not > Schedule and keep appointments with customer leads > Guide "Review calls" where our Funnel Strategist will present our marketing plan to the customer > Collaborate (as needed) with Funnel Strategist / Assistant when new customers signs-up > Attend weekly team meeting, participate with constructive ideas > Fill out a daily checklist > Collaborate with marketing team, Operations Manager, & CEO -- suggest ideas to amplify your sales pipeline or to improve the business. > Maintain and update your workflow documentation REQUIREMENTS > Must be US-Based > Must be available during normal business hours (many customer calls will be pre-scheduled, but you will get the best result from a fast-follow-up over the phone, even if it's only to schedule a get-to-know-you Consultation Call) > Must have a cellphone or dedicated landline (we can provide you a number to call out from as needed as well as an extension from our 800 number) > Must have some prior sales and/or digital marketing experience > Must be friendly, enjoy speaking with people, good with building and nurturing relationships > Must be comfortable working virtually and being self-directed > Must be diligent and enjoy following (and improving upon) our process COMPENSATION $400/mo (fixed) + $40 for anyone who signs-up (regardless of package they are on)
Skills: Account Management Customer service Email Handling Sales