Email Handling Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services, invoice, data entry and also data processing. Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry, customer, Ed services, reply to emails, handle data processing and also handle all that deals with invoicing and recordings, creating and design website. The virtual assistant would be required to work 3 hours per day. The gallery specializes in the online sales of artwork via freelancers who are interested in representing the gallery.
Skills: Email Handling Administrative Support Call Handling chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $600 - Posted
We are in need of reliable and sharp people (preferably from the Philippines, unless English is immaculate) to be hired for an e-commerce business based in the US. This is a permanent, salaried full-time position with benefits. Requirements: 1. Willing to work from home, full-time 2. Knowledgeable in Microsoft Office 3. Available to work for 40 hours a week, Monday to Friday, from 9 a.m. to 5 p.m., Pacific Standard Time  4. High-speed and stable internet connection 5. Must be working in a place where power outages are not frequent 6. Must be EXCELLENT in written (punctuation, capitalization, grammar, spacing, formatting, etc. are all important to us) and spoken English (US accent) 7. Must currently have no other job obligations 8. Great communication skills  9. Must be SHARP 10. We use Hubstaff for time tracking (and screenshots taken every 2 minutes). Must be able to reach above 70% activity every day and week, otherwise it can be a means for us to dismiss an employee. 12. MUST BE EXTREMELY RELIABLE. Should be able to show up every day on time without incidents. 13. Must be willing to work with us long-term to help grow the business as well as their career. We are not at all interested in someone looking to "try out" or thinking of staying just for a few months as a lot of effort is put into training and setting up.  14. We prefer someone who knows Adobe Photoshop, InDesign, and Illustrator, although it's not really a requirement. Include the word "Tiger" in your message as a proof that you have read the whole job description.  Primary responsibilities include: 1. Email and phone handling (3-6 calls a day only on average) 2. Managing sales channels and orders 3. Returns 4. All front-facing exchanges 5. Multiple random PA work to assist the team 6. Understanding the products, installation, and other technical information Potential other responsibilities are the following: 1. Social media marketing 2. Following up with vendors and distributors 3. Catalog work 4. Logistics and transportation 5. Managing projects with contractors 6. SEO, posting on online forums, creating links, etc. 7. Online feedback tracking 8. Watching competitors Compensation: 1. Salary $400-$600 per 20 days, depending on experience and skills 2. 11 paid personal days off per year (accrued) 3. Bonuses of 1-3 times per year depending on performance 4. Opportunity for further compensation in bonuses, and salary growth for any employee that is truly dedicated to the business 5. Paid US public holidays **Note: We offer a referral bonus of $150 to anyone who finds a candidate that ends up working and staying with us for at least 60 days.**
Skills: Email Handling Administrative Support Customer service Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
I generate leads online for a real estate company and I need to call them back immediately. There is a very short script used to call after email comes in. I need someone with good phone skills to call back online leads and fill out a web form for me and email it to me. Super simple should take about 5-15 minutes per call. I can pay $5 per form submitted which equates to $20 per hour and a $200 bonus every time I close a deal. (You can expect 30-60 calls per month and 1-2 deals per month to start) Perfect for someone who needs extra work. I would want someone that has a flexible job that can do this from 8am-10pm so we can get to all leads immediately. As long as you have your phone on you at most times this will work. (I understand sometimes call backs will not be immediate (if you are in the shower , etc..but I do want most to be immediate and at the latest 1hr after lead comes in) You will be using a recorded phone line. Simple job, can turn to more work if you are good. You will also plug each lead into a google drive Doc, with notes. Very, very simple job. All inbound.
Skills: Email Handling Customer service Telephone Handling
Fixed-Price - Expert ($$$) - Est. Budget: $2,000 - Posted
Job Description We are looking for a customer-oriented support representative responsible for acting as a liaison between customers and companies in providing product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities  Effectively manage incoming inquires.  Build sustainable relationships of trust through open and interactive communication  Provide accurate, valid and complete information by using the right methods/tools  Take the extra mile to engage customers  Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.  Respond promptly to customer inquiries.  Obtain and evaluate all relevant information to handle product and service inquiries  Direct all requests and unresolved issues to the designated resource  Record details of inquiries, comments and complaints  Record details of actions taken  Communicate and coordinate with internal departments. Requirements • Able to speak and write fluently in ENGLISH and any ASSIGNED LANGUAGES • Strong email contact handling skills and attentive • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritise, and manage time effectively. • Proven customer support experience Education and Experience  High school diploma, general education degree or equivalent  Knowledge of customer service principles and practices  Knowledge of relevant computer applications. Key Competencies  Interpersonal skills  Communication skills - verbal and written  Problem analysis and problem-solving  Attention to detail and accuracy  Customer service orientation  Adaptability  Initiative  Stress tolerance
Skills: Email Handling Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $600 - Posted
We are in need of reliable and sharp people (preferably from the Philippines, unless English is immaculate) to be hired for an e-commerce business based in the US. This is a permanent, salaried full-time position with benefits. Requirements: 1. Willing to work from home, full-time 2. Knowledgeable in Microsoft Office 3. Available to work for 40 hours a week, Monday to Friday, from 9 a.m. to 5 p.m., Pacific Standard Time  4. High-speed and stable internet connection 5. Must be working in a place where power outages are not frequent 6. Must be EXCELLENT in written (punctuation, capitalization, grammar, spacing, formatting, etc. are all important to us) and spoken English (US accent) 7. Must currently have no other job obligations 8. Great communication skills  9. Must be SHARP 10. We use Hubstaff for time tracking (and screenshots taken every 2 minutes). Must be able to reach above 70% activity every day and week, otherwise it can be a means for us to dismiss an employee. 12. MUST BE EXTREMELY RELIABLE. Should be able to show up every day on time without incidents. 13. Must be willing to work with us long-term to help grow the business as well as their career. We are not at all interested in someone looking to "try out" or thinking of staying just for a few months as a lot of effort is put into training and setting up.  14. We prefer someone who knows Adobe Photoshop, InDesign, and Illustrator, although it's not really a requirement. Include the word "Tiger" in your message as a proof that you have read the whole job description.  Primary responsibilities include: 1. Email and phone handling (3-6 calls a day only on average) 2. Managing sales channels and orders 3. Returns 4. All front-facing exchanges 5. Multiple random PA work to assist the team 6. Understanding the products, installation, and other technical information Potential other responsibilities are the following: 1. Social media marketing 2. Following up with vendors and distributors 3. Catalog work 4. Logistics and transportation 5. Managing projects with contractors 6. SEO, posting on online forums, creating links, etc. 7. Online feedback tracking 8. Watching competitors Compensation: 1. Salary $400-$600 per 20 days, depending on experience and skills 2. 11 paid personal days off per year (accrued) 3. Bonuses of 1-3 times per year depending on performance 4. Opportunity for further compensation in bonuses, and salary growth for any employee that is truly dedicated to the business 5. Paid US public holidays Working hours: from 9:00am to 5:00pm in America/Los Angeles timezone
Skills: Email Handling Administrative Support Customer service Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
I am looking to hire 5-7 people with substantial customer service skills to work in the quality control/assurance department of a call center that assists with home ownership and credit repair. The positions are full time and I am looking to get things running ASAP! Please reply with a cover letter & resume entailing contact information so I can contact you for an interview. Thank You, Jeremie G.
Skills: Email Handling Customer service Data Entry