Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
TMR Investing, LLC is a small rapidly growing Real Estate Investment company who believes strongly in honesty, integrity, and paying it forward! Our mission is to make our clients, residential, and commercial buying, selling, renting, rehabbing, and property managing experiences, the most affordable, comfortable, and trusted. We specialize in flipping, wholesaling, and renting, residential, and commercial real estate, investing, property management, and property rehabs, in Philadelphia, PA, and Atlanta, GA, and currently working on expanding into Canada, and Miami, FL. We also provide alternative methods of buying, selling, and investing in real estate, specifically where the clients situation fits outside the traditional scope of sales, purchase, and finance. Some of our clients include those who may be experiencing financial distress, and/or looking for the opportunity of home ownership but are unable to get traditional financing. We are in immediate need of a virtual administrative and marketing assistant to outsource tasks so we can focus more on expanding and growing the business. We prefer you have real estate experience but we are willing to train the right candidate. You must be able to take initiative, and express any new ideas. Your availability should be as follows (time will be in Eastern Standard Time): Monday - Friday (3-4 days a week) Start between 7:00 am - 8:00 am, and End between 5:00 pm - 6:00 pm Weekends required (open to rotating weekends if necessary) Saturdays and/or Sundays (1-2 days out of the weekend) Start between 9:00 am - 10:00 am, and End between 5:00 pm - 6:00 pm Part time or full time, temporary or long term Qualifications: Self starter, disciplined, extremely organized, resourceful, dedicated, adaptable, honest, integrity, friendly, polite, professional, punctual, attentive to details, efficient, assertive, proactive, very creative, excellent/good written and verbal communication skills​, have access to a computer, internet, phone service​, and the ability to keep up in a fast paced environment. Daily tasks may​ include but not limited to​: Create, edit, and post offline and online ads Sending, replying, and following up on emails Building a strong social media presence including posting ads and blogs Updating website and social media sites Research property information online, and calling offices to obtain pertinent information Find comparable listed properties within the target area Custom Comparative Market Analysis Create, and edit word and pdf documents, and spreadsheets Marketing plan draft for selling or buying properties Direct mail campaigns Calculate monthly and yearly utilities and maintenance costs Create, order, and set up installation of yard and bandit signs Research and stay up to date on real estate market trends Help recruit new team members as needed ​Offline and online marketing​ Telemarketing Copyrighting Lead generation and more lead generation! The right freelancer will be a team player, always prepared, work well under pressure, and not afraid to go for what you want! Contact us now and get started today!
Skills: Customer service English Grammar Lead generation
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are a supplement company looking for the right individual to contact our customers regarding products they have purchased from us. Calls to our customers will be one of the following: 1) Updated credit card information for autoship orders 2) Refill orders for existing customers You will not be contacting anyone who is not a current customer. Our clients are primarily 55 yeard and older. We prefer the calls be made in the late morning / afternoon and can be done around your schedule. Call volume with vary by day - more at first than 3 to 8 per day. Bonus will be considered and paid based on your performance
Skills: Customer service Customer support Telemarketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description *Willing to work with USA and Canadian markets (12 hours differance) *Hourly base wage plus commission on individual sales, there is no cap. Responsibilities: Provide a world-class customer experience over the phone. Utilize a proven sales process to discover each customer’s unique needs and recommend products that will deliver. Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up. Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful Expert and consistently exceeding sales goals. conduct calls and provide the required information by resolving queries. This task is performed by following standards of the company and maintaining premium quality of services. Coordinate with the clients, try to know their concerns by avoiding any interruption in conversation. Facilitate sales of all products and services according to the client’s needs. Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines. Assist and guide customers with all the required knowledge of the services and goods. Prepare bills and make repairs if required. Analyze the client’s requirement after conversation with them and recommend products, plans or services that will match their needs. Keep track of the potential customers and their requirements. Take follow up of all outbound calls. Ensure premium level of client satisfaction in one phone call. Job Requirements Exceptional interpersonal skills; ability to make a connection with a diverse array of customers over the phone. A commitment to represent the brand with integrity at all times. Able to adapt and grow in a changing, fast-paced work. Genuine desire to grow and learn, as well as contribute positively. Ability to work a flexible schedule; to include some evenings and weekends as needed. Must be able to maintain proper phone etiquette, demonstrate patience and consistently strive for a positive attitude in order to facilitate calm, positive and productive conversations with customers. Proficient computer skills required (data entry, email, customer relationship mgmnt software). Must be able to sit 4 hours or more per shift and utilize standard office equipment such as a computer, keyboard and phone. Must have a quiet work environment, with a computer, internet connection, camera and headset.
Skills: Customer service CRM Foreign Exchange Trading Outbound Sales
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Ultra House Buyers is looking for an honest, responsible, detailed oriented virtual assistant to join our team. Your duties will include: Calling property sellers who have responded to our marketing campaigns. You will be collecting enough information so that the Acquisitions Manager can submit offers to sellers. You will also be making follow up calls to sellers who have received an offer to get their feedback. You will be given a script so you'll know exactly what to say to sellers. You will be calling sellers from our company's Skype account. You must have a computer than can run Skype. We're looking for someone who is at a desk 8 or so hours a day so that when a call comes in you can get back to that seller within an hour - ideally within minutes. Requirements: 1. Must be able to commit to 5-10 hours a week, possibly more. 2. You must have a very strong command of the English language. 3. Friendly and positive attitude is a must. You have to be the kind of person who can turn up the charm and build rapport effortlessly on the phone. 4. You must be Honest and Trustworthy. We will know if you’re billing us for hours you’re not working. In order to apply, you must submit an audio sample of your voice. You can say anything. We just want to make sure you speak english well enough to interact with our clients.
Skills: Customer service Cold calling Telemarketing Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone who can help with making and receiving calls with a phone script for distressed sellers. Also, I need someone who can take care of my social media marketing and keep my pages up to date. Finally, there will be more small tasks asked of you but overall it will be real estate related.
Skills: Customer service Social Media Marketing Telephone Handling