Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to hire Sales Representatives. Potential candidates must: * be available to work full time (10:00 am - 7:00 pm EST), inclusive of 1 hour unpaid break. Must be willing to work extra hours/days if needed. * have previous work experiences in Outbound Sales. * have excellent English communication skill. * have clarity in speech, a confident and upbeat tone. * have a fast, stable and reliable internet connection. * have a good working pc/laptop and headset. * have a work station conducive for making calls. Hourly plus commission Individual contractors only. NO AGENCY.
Skills: Customer support Appointment Setting BPO Call Center Cold calling
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Check out this quick list that describes the position of an Inside Sales Agent and what you can expect by joining our team. Making a high volume of outbound calls each day to qualify leads Following our prospecting scripts to capture and qualify the most amount of leads Present our company benefits so they see the need to work with a Buyer/Listing Specialist on our team Nurture long term prospects to create long term opportunities for fellow team members Update all info and conversations for each client/prospect in company CRM in order to create the highest level of service and best experience for every person you contact Strong skills in Follow-up Using social media networks such as Facebook & LinkedIn to identify potential contacts Schedule the appointment and follow up with client to ensure the prospects are prepped and show for the appointment Participate in ongoing training and development The Inside Sales Agent (ISA) prospects for new clients, cultivates client relationships, sets client appointments, and manages all leads within the contact management database. Calls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule meetings with the listing and/or buyer specialist. SCOPE: FSBO, Expired, Sign Calls, Internet leads, Circle prospecting, Just listed, Just sold campaigns, Farm prospecting, building data base by cold canvassing, customer service calls. Open house campaigns, SOI sphere touching. Required Skills Effective written and verbal communication Excellent phone skills- strong closer to set appointments Comfortable memorizing and delivering call scripts Excellent Customer service and listening abilities Strong relationship building know-how Highly-organized and detail-oriented Able to meet and exceed goals Must be proficient with computers and be able to effectively work with client management software Responsibilities Prospect for new clients calling on: • Expireds/FSBOs • Buyers • Sphere of Influence • Past Clients / Database • Just Listed / Just Sold • Open Houses Call past clients for referrals Conduct 5 to 15 hours of lead followup per week Manage contact database system. Track weekly goals to measure lead conversion ratio and meet performance benchmarks
Skills: Customer support Appointment Setting Cold calling CRM
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
A little about us... We've been around for over 10 years and have one of the biggest marketing blogs on the web. Our brand is well known and we have a huge following. This all helps make sales easier :) A little about the process... We currently sell a course that teaches online marketing through a webinar. The day after the webinar ends, we text the prospects who saw the entire thing asking how they liked it and if they are ready to sign up. Your job is to communicate with them after they respond to the text and get on the phone with them if needed to convince them to sign up for our program. The course details... - Gives people access to a members portal with 45 modules and over 220 videos. - Includes a 1yr membership to our private FB group with over 10 of our marketing experts there to answer any questions, give advice, and guide you along the way - Course teaches you everything about how to get more traffic, and how to convert the traffic into sales for your website.
Skills: Customer support Administrative Support Cold calling Telemarketing
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
HR Information Services Pvt. Ltd. Human Capital was launched in June 1997 and created a niche of its own as India 's first business magazine on HR, reflecting views, insights, issues and successful practices in HR. Today, Human Capital is a strong brand in the HR space in the country and is respected, not just for its legacy and as a pioneer in the HR magazine industry, but also for its consistency, commitment to rich content, strong editorial ethics and widest reach among a niche, but huge HR audience. Job Description: Approach professionals from the HR community to promote our magazine. Generate readership through subscriptions and interaction for the magazine. Develop a potential list for telesales through data mining online. Develop monthly reports on targets and revenue generated Strong analytical and problem-solving skills Good computer skills, e-mailing skills, communication skills Requirements · Good knowledge of Digital- Desktop, Mobile, Emailer, Newsletter campaigns. · Deep cross-functional understanding of print media · Candidates worked with news media publishers would be given first preference Compensation based on your performance and amount of revenue you generate for the company
Skills: Customer support chat support Data mining Live Chat Operator
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Job brief We are looking for a customer-oriented sales representative for a PROMOTIONAL PRODUCTS company. This person will act as a liaison, provide product/services information with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities: • Generate sales leads • Manage incoming calls • Identify and assess customers’ needs to achieve satisfaction • Generate proposals and quotations for clients • Provide accurate, valid and complete information by using the right methods/tools • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements • Proven customer support experience or experience as a client service representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices. Quickbooks experience needed. • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritise, and manage time effectively • High school degree
Skills: Customer support Accounting Administrative Support Advertising
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Advertising account handler, needed to administer the accounts of clients, for whom they are the key contact. It is required to know the client and understand exactly what it is that they do and what it is that they want to sell. Responsibilities: - Research about new clients to develope - Consulting clients about campaign requirements - Presenting campaign pitches and costs to clients - Passing proposals to appropriate media/creative staff - Negotiating time-scales and budgets - Monitoring work progress and keeping in contact with clients at all stages - Delivering final products for review - Report writing - Online temwork. Staff online supervision. - Financial administration Key skills for advertising account executives - Commercial awareness - Good written and verbal communication skills - Confidence - The ability to cope with pressure and work to tight deadlines - Good teamworking skills - Effective organisational abilities
Skills: Customer support Administrative Support Advertising chat support
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
The Lead Generation Specialist will be responsible for identifying new business opportunities, determining appropriate decision makers, gathering relative business intelligence, making sales presentations, resulting in the closing of new business with clients. Other job duties: 1. Identify new business leads. 2. Make initial contact with new business leads, securing specific business intelligence information, including that of the decision makers, facility address, email, phone and the facilities current status and "next step" action plan. 3. Conduct FocusOne Connect conference calls/web demos with prospective clients. 4. Implement regular email and phone calling campaigns to penetrate target accounts. 5. Attend trade shows generating new leads, follow up activities, and outcomes. 6. Travel as necessary to target accounts to help qualify and develop new sales opps. 7. Assist Business Development Executive in closing new client contracts to provide full cycle vendor management services. Job Requirements Preferred Skills and Qualifications: 1. Ability to effectively and professionally make web demos and sales presentations. 2. Good verbal communication skills 3. Sill in building relationships with decision makers and articulating a strong business value proportion. 4. Ability and willingness to travel. 5. Ability to strategically market and prospect for new business opportunities. 6. Background in Marketing, Research, Advertising, Event Management, Social Media and Promotional Products sales. 7. Skilled at creating, editing and promoting written context. Position: Sales/Marketing Support The work includes: - Organising sales visits - Demonstrating and presenting products and services - Establishing new business - Maintaining accurate records - Attending trade exhibitions, conferences and meetings - Reviewing sales performance - Negotiating contracts and packages - Aiming to achieve monthly or annual targets. - Promotional prospects are excellent - progression can be into senior sales roles or into related employment areas such as marketing or management. - Advertisement Key skills for sales executives - Maturity - Confidence - Perseverance - Patience - Excellent interpersonal skills - Commercial awareness - IT skills - Numerical skills - A full driving licence is often essential for jobs. Being able to speak more than one language fluently (English and Spanish), is also a useful skill.
Skills: Customer support Accounting Administrative Support Advertising
Fixed-Price - Entry Level ($) - Est. Budget: $285 - Posted
We need Customers support Representatives for our USA based project of Gas&Electricity.Need freelancers who are aggressive, independent sales representative with experience who will develop sales strategies and attract new clients. Fixed salary plus incentives looking for long term freelancer salary will be increased by monitoring performance. Only intrested freelancer apply if they are ready to get satrt immediately
Skills: Customer support Lead generation Telemarketing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Our company ( operates in the Home Goods industry without primary product being luxury bedding linens. We believe that we have something disruptive going on here, with the fact that our linens are something which we've created after pushing through the limits of our manufacturing capabilities. There is nothing like that in the US market as of right now. Right now, Letto Linens is looking to expand into the hospitality industry. We are looking for telemarketers right now to cold call independent hotels and nursing homes to generate leads. There will be additional commissions if your lead helps us close a sale. Candidates must have previous cold calling experience and the ability to draft up a script.
Skills: Customer support Cold calling Telemarketing
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
The job will entail calling senior living facilities and having them sign our referral contract. You will not be selling anything for money so it will be fairly easy to get the managers to sign our referral contract. I personally have done it for the last few days and it was easy. I will give you the list and our contract.
Skills: Customer support Customer service Data Entry Market research