Technical Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $1,200 - Posted
Hi, We are a Seedbox & Hosting company and we are hiring our next sales rockstar. We are looking for a nice skilled sales with a positive "sure! I can close that sale." attitude to join our small team. You need to have previous sales experience and you need to be technical to apply for this position. This position is remote so you need to be able to work independently. Our requirements: ------------------------ Speak and understand English completely fluently (voice and writing.) Has a great English accent! Great experience with selling commercial products. Technical person. Linux and IT knowledge. Ability to work from home without distraction. Ability to respond promptly and politely. Good decision-making skills. Skype. Very stable internet connection. Flexible time schedule, able to work either morning or evening Our requests: ------------------------ 1) Please include a short summary of your experience. We want to hear as broadly as possible your experience when it comes to technical things, as this is a technical position. 2) Please include a paragraph of why we should choose you to our company. Why are you the best? 3) Please write "tiger" as the first word of your email, to make sure you really read this job description. 4) Please respond to this job application only in English, as we are looking for very good English skills and would want to make the communication in the English language. Why Join RapidSeedbox Team? ------------------------ 1) Opportunity to grow. There is plenty to learn and we are relatively a young and small company with the ability to learn a lot. Very similar to a start-up. 2) Opportunity to work from home. We do not have any physical office and are looking for home based people to join our company. Work from anywhere, as long as you get the job done. 3) Have Fun! Your job should be fun & worthwhile, isn’t it? We firmly believe that, and we encourage you to do things you love & enjoy while having lots of fun. Earn residual income for life for every sale you make, as long as the customer remains with us. Please include past references and employers in your application.
Skills: Technical Support Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
startup needs sale engineer for doing demo providing support to distribution channels must have experience and IT security and speak English fluently may turn in to a full time position US based is preferred
Skills: Technical Support Customer support Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I'd like to speak to you about the possibility of hiring your services as a VA sales assistant. Tasks would include, but not limited to: Calling potential customers that have expressed interest via social media, cold calling local businesses, calling leads from a list. All calls will be geared toward the goal of setting up an appointment for our sales team to follow up and meet with customer. I would like to interview you over skype if possible.
Skills: Technical Support Customer service Data Entry Sales
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, I'm looking for an overall technical implementer who can help me set up funnels and connect automation software for our clients. Basically we need someone who is a jack-of-all-trades... a swiss-army knife of sorts who can pretty much do it all on the technical side. If you have experience implementing the following software, please get it touch! Hi Mohamed, Can you let me know out of all of the software that I’ve listed below, which ones do you have experience with? Visual Website Optimizer (or Optimizely) Google Analytics Google Adwords Facebook Ads Clickfunnels Wordpress Wishlist Member CSS / HTML InfusionSoft Improvely (or other link trackers) Active Campaign (or other Auto-responders like Mailchimp, Aweber, etc) Photoshop iMovie (or other video editing software) Let me know which ones you have experience with and any other software you have experience with. The chosen candidate will work closely with our clients to ensure their Sales Funnels are implemented properly. You will not be required to write copy or do design - but you will be asked to log into different software and connect them properly, do some funnel testing, update tracking sheets, help create high-level funnel strategy documents, and a whole bunch of other cool stuff. I look forward to hearing from you! Thank you
Skills: Technical Support ActiveCampaign ClickFunnels Email Marketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our client wants us to form a small team of homebased telesales agents for their inbound tech support campaign ... If you feel confident that you can comply with all requirements below -- Please respond to this job post, so we can schedule a Skype text or voice chat appointment as soon as we're available ... I. AGENT REQUIREMENTS i) Should be fluent English speaker with proficient telesales experience, as well as proficient Google research and reading comprehension skills; ii) Should have proficient experience in handling inbound telesales campaigns for native English-speaking customers; iii) Should be able to professionally guide the user over the phone on how to correct straightforward tech support problems in the user's iOS mobile device, Mac OSX laptop / desktop or other popular tech gadgets; iv) Should have proficient experience in using iOS devices like the latest iPhones and iPads, as well as the latest Mac OSX laptops and desktops; v) Should have proficient experience in using softphones, Web-based credit card virtual terminals and other Web applications; vi) Should have a stable laptop or desktop computer running on any of the latest versions of Mac OSX or Windows OS; vii) Should have a reliable broadband Internet connection with at least 500KBps download / upload speed and unlimited monthly data cap (50GB per month data cap is also reasonable); and viii) Should have a reliable headset that's good for VoIP inbound calls; ix) Should have a quiet room in the house where your computer with Internet connection is easily and quickly accessible; and x) With 1 hour of total breaks per day, each agent should be able to consistently work 08:30 to 13:30 Mondays to Saturdays Manila time (GMT+8) ... II. PERFORMANCE QUOTA & WEEKLY SALARY i) Weekly Salary -- For 4 hours of work per day, 6 days per week, each agent will be paid $156 per week, inclusive of Upwork fees -- That's $6.50 per hour x 24 hours per week (4 solid work hours per day x 6 days per week, with 1-hour break each day); ii) 20% Minimum Sales Conversion Quota Per Week -- Agent should be able to successfully hit 2 sales out of every 10 calls. This campaign has been thoroughly tested to generate 2 sales out of every 10 calls; iii) 20% Refund Percentage Max Limit and 2% Chargeback Percentage Max Limit Per Week -- Agent should strictly follow procedures so as to not go over these maximum limits for refunds and chargebacks per week; iv) 10% Net Sales Commissions -- When the agent gets more than a 20% sales conversion average per week, then agent will get 10% net sales commissions from the net sales in excess of the 20% sales conversion weekly quota. For example -- ** If agent gets 30 sales out of 100 calls (20 sales out of 100 calls is the sales conversion weekly quota), then agent will receive 10% sales commissions from the total net amount of the 10 sales for the week; and v) $50 Weekly Bonus for 10% or Less Refund Percentage Limit and 1% Chargeback Percentage Limit Per Week -- If agent gets 10% or less refund percentage and 1% or less chargeback percentage at the end of the week, provided of course that agent hits the weekly sales conversion quota, then agent will get a $50 bonus for that week ... So, if you agree with everything above -- Please respond to this job post, so we can schedule a Skype text or voice chat appointment as soon as we're available ...
Skills: Technical Support Administrative Support Customer support Helpdesk