Technical Support Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, I'm looking for an overall technical implementer who can help me set up funnels and connect automation software for our clients. Basically we need someone who is a jack-of-all-trades... a swiss-army knife of sorts who can pretty much do it all on the technical side. If you have experience implementing the following software, please get it touch! Hi Mohamed, Can you let me know out of all of the software that I’ve listed below, which ones do you have experience with? Visual Website Optimizer (or Optimizely) Google Analytics Google Adwords Facebook Ads Clickfunnels Wordpress Wishlist Member CSS / HTML InfusionSoft Improvely (or other link trackers) Active Campaign (or other Auto-responders like Mailchimp, Aweber, etc) Photoshop iMovie (or other video editing software) Let me know which ones you have experience with and any other software you have experience with. The chosen candidate will work closely with our clients to ensure their Sales Funnels are implemented properly. You will not be required to write copy or do design - but you will be asked to log into different software and connect them properly, do some funnel testing, update tracking sheets, help create high-level funnel strategy documents, and a whole bunch of other cool stuff. I look forward to hearing from you! Thank you
Skills: Technical Support ActiveCampaign ClickFunnels Email Marketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, I'm looking for someone to be able to handle leads, business relationships and able to be the front of the business with our business and top notch customers. You must be very personable, be very clear with English and have experience in telecoms installation and maintenance would be highly regarded. I prefer someone who is bubbly has heaps of empathy. Please details your experience and my preference is someone either from Australia or UK, with a clean spoken voice. I'd be looking for someone available 40 hours per week, and you will be rewarded for the work you put in. I'm looking for a long term team partner, and you must be freaking motivated to help the business. You'll be given an extension on our phone system, so you'll need GOOD internet connection. Let me know your experience, I am looking for moreover an Account Manager and Business to Business meeting setups. APPLY ASAP IF YOU FEEL YOU"RE GOING TO BE A GOOD ASSET.
Skills: Technical Support Account Management Business Development Business Planning
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone who I can give instructions to use the following marketing and ecommerce platforms: Aweber.com - Emails automater Samcart.com - Checkout cart Leadpages.net - Lead pages and sales page creator I can train someone as to the specifics of how to use the platform but some experience is preferred. Please let me know what experience you have or if you are a quick learning on technology platforms. Thanks! Bryce
Skills: Technical Support Marketing Automation Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our client wants us to form a small team of homebased telesales agents for their inbound tech support campaign ... If you feel confident that you can comply with all requirements below -- Please respond to this job post, so we can schedule a Skype text or voice chat appointment as soon as we're available ... I. AGENT REQUIREMENTS i) Should be fluent English speaker with proficient telesales experience, as well as proficient Google research and reading comprehension skills; ii) Should have proficient experience in handling inbound telesales campaigns for native English-speaking customers; iii) Should be able to professionally guide the user over the phone on how to correct straightforward tech support problems in the user's iOS mobile device, Mac OSX laptop / desktop or other popular tech gadgets; iv) Should have proficient experience in using iOS devices like the latest iPhones and iPads, as well as the latest Mac OSX laptops and desktops; v) Should have proficient experience in using softphones, Web-based credit card virtual terminals and other Web applications; vi) Should have a stable laptop or desktop computer running on any of the latest versions of Mac OSX or Windows OS; vii) Should have a reliable broadband Internet connection with at least 500KBps download / upload speed and unlimited monthly data cap (50GB per month data cap is also reasonable); and viii) Should have a reliable headset that's good for VoIP inbound calls; ix) Should have a quiet room in the house where your computer with Internet connection is easily and quickly accessible; and x) With 1 hour of total breaks per day, each agent should be able to consistently work 08:30 to 13:30 Mondays to Saturdays Manila time (GMT+8) ... II. PERFORMANCE QUOTA & WEEKLY SALARY i) Weekly Salary -- For 4 hours of work per day, 6 days per week, each agent will be paid $156 per week, inclusive of Upwork fees -- That's $6.50 per hour x 24 hours per week (4 solid work hours per day x 6 days per week, with 1-hour break each day); ii) 20% Minimum Sales Conversion Quota Per Week -- Agent should be able to successfully hit 2 sales out of every 10 calls. This campaign has been thoroughly tested to generate 2 sales out of every 10 calls; iii) 20% Refund Percentage Max Limit and 2% Chargeback Percentage Max Limit Per Week -- Agent should strictly follow procedures so as to not go over these maximum limits for refunds and chargebacks per week; iv) 10% Net Sales Commissions -- When the agent gets more than a 20% sales conversion average per week, then agent will get 10% net sales commissions from the net sales in excess of the 20% sales conversion weekly quota. For example -- ** If agent gets 30 sales out of 100 calls (20 sales out of 100 calls is the sales conversion weekly quota), then agent will receive 10% sales commissions from the total net amount of the 10 sales for the week; and v) $50 Weekly Bonus for 10% or Less Refund Percentage Limit and 1% Chargeback Percentage Limit Per Week -- If agent gets 10% or less refund percentage and 1% or less chargeback percentage at the end of the week, provided of course that agent hits the weekly sales conversion quota, then agent will get a $50 bonus for that week ... So, if you agree with everything above -- Please respond to this job post, so we can schedule a Skype text or voice chat appointment as soon as we're available ...
Skills: Technical Support Administrative Support Customer support Helpdesk
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
--OPPORTUNITY FOR NEW FREELANCERS-- Hi freelancers, I hope you all having a great day! We need your help generating sales for Website Development and SEO. This will be a commission based job. We usually sell a basic wordpress site for $500. If you make a sale for website straight you'll get 10% commission of the project price. Same applies for SEO sales (that's monthly). But some projects for some periods can give you 15%-25%. I can provide you a list of 100 leads as a demo. If you are successful to make enough sales out of it, you'll be one of our marketing family. We want you to be a person that we can remember forever when we get successful in our ideas. This will be a permanent relation if everything goes well. Note that not particular experience is required. Also we are very interested in knowing your ideas about how you generate leads. Or if you think you can serve an IT company some other ways, Apply to this job and I'll talk to you. Write "I'll succeed!" in your cover letter so I know you read full post. Lets have a chat :) Kind Regards, Sarmad Chaudhary
Skills: Technical Support Cold calling Customer support Email Marketing