NNSight, located in Toronto, Canada is seeking a freelancer to perform daily outbound calls to our client’s B2B prospects. As the provider of analytics services to our client, it is essential that the freelancer is willing and able to record all calls and provide audio files.
We are seeking the right agent to make up to 20 hours (4 hours per day) of calls during business hours, for two 4-week trial periods, to start. If a satisfactory working relationship is achieved during this project, our preference is to continue working with the same agent(s) on an ongoing basis beyond this project, and on other similar projects.
Capturing audio and call notes/CRM:
Your call notes such as call feedback and outcomes can be entered into an online browser-based spreadsheet at Zoho.com - login details for Zoho will be provided.
The preferred tool for making and recording calls for this project is Skype (PC version) synced with Dropbox. If you have a PC, our software manager can assist you in remotely setting this up, or discuss alternative options if this is an issue.
Information to provide us:
[a] Your price per hour in $ USD for performing the services as described above.
[b] A brief blurb about who you are and why you are suited to handle this project.
[c] An audio file sample of outbound calls that you or your team has made (preferably the actual person that would be making our calls).
* If you need help recording sample calls, we can assist you, just provide us the tool that you currently use for the calls i.e. Skype PC, Landline, mobile phone - iOS or Android etc., and we will recommend the best tool; most are free.
This project will be approximately 8 weeks long, beginning in mid-February 2016.