We are currently selling on Amazon.co.uk and require a software/tool which will automate a few of our practises on a daily basis.
1) Sending Feedback and Review request emails to customer automatically
2) Gathering information from Amazon regarding our sales and stock with FBA and generating reports.
More information about requirement 1):
Send automated feedback requests to customers. Emails should contain the URL automatically so the customer is able to click on it and go straight to the feedback/review section. You should be able to automatically gather certain fields from the customer's order such as Order ID, Item Name, Value of order etc. These emails need to be sent to customers automatically. There will be certain SKUs which we will not want the emails to be sent out for, therefore you will need to programme it in a way so we can add SKUs for exclusion.
This part of the task will involve the software to download a .txt file from Amazon on a daily basis and import it into the software. From there the software will pick out the new data from pre set fields and rules and process a fresh batch of emails being sent to customers. However not all the information will be in the .txt file for example the direct url link for the customer of to leave a feedback/review. You will need to figure out a way of where this could be found.
More information about requirement 2):
Reports should be generated at a click of a button i.e sales in last 10 days of a certain product, price history, cost of sale, profit, and forecasting of stock. All the information is readily available on Amazon and it is just the case of being able to gather the information into one place with one click saving us a lot of time and effort.
We are currently using an online tool from www.feedbackfive.com. Although we have a very good price deal with them and also believe they have a great software, we believe over having our own software will save us time.
Please only apply to this job if you have past experience with dealing on Amazon.co.uk and developing tools for other Amazon sellers.
Please reply with your proposals and we can negotiate depending on your experience and quality of work.