ACT V17 User Manual/ Guide
I am the head of a business development team for a large UK based marketing agency. ... As our sales team continues to grow rapidly and our new business acquisition process is becoming more sophisticated it is increasingly important that we record all sales activities correctly.
Our business currently uses ACT v17 to record all sales activities prior to them becoming clients at which point all further information is recorded on a separate management information system.
... As our new business team requires training regarding how to correctly use ACT and input data I am looking for the creation of a simple step by step user guide that clearly explains how to record and enter all sales communications and leads into our ACT database.