We are looking for an exceptional Virtual Processing Assistant to join our team. You will need to be well-presented, well-spoken, and have an excellent telephone manner.
WHAT WE DO: We provide loans for residential investment and commercial properties.
Your duties will include:
-Conduct telephone interviews with confidence and maturity
-Input data into a mortgage database or application
-Update CRM & project management software
-Submit loans online
-Perform reception skills such as answering telephones, taking messages, making appointments, filing and emailing
-To proactively manage loan processing from application to settlement in an efficient, professional and timely manner, whilst ensuring the highest level of service and ongoing support to processing team throughout the loan process.
-Provide day to day operational and administrative assistance to ensure key tasks are completed on time.
-Follow and foster the Company Vision – Clients First; Leaders in our field, Understand our client’s needs, Building long term relationships;
-Conduct all activities in a manner consistent with the Company’s behavioural standards – Be proactive, ask, help, and treat everyone with respect and friendliness
Compensation can be very generous, as it's a combination of a base salary and bonus.
The ideal person for this position will have the ability to pay very close attention to detail. Things that appear to be small, can make a very big deal.
Also, very well organized, with the ability to multi task, remain pro-active with a high level of sense of urgency. We don't get paid until the loan closes, therefore it is extremely important that a consistent schedule is met, and every moment is treated with a natural sense of urgency.
To start, this position will be part time. 4 Hours a day 5 days (20 hours) a week on pacific standard time. We will send you a couple of files, with direct supervision, and this will serve as your training. There is really not a lot to figure out here, as we've already put together a system. However, we are always happy to implement things that will make our systems flow smoother, should you have a recommendation. Once we feel that you're ready to operate on your own, we will increase the time frame from PT to FT. If you're unable to work full time, please specify in your response to this post. It will not discount you from this position, it makes us aware the number of individuals needed to fill this position.
We prefer someone that has experience in the real estate, mortgage or financial services industry, specifically in the loan origination sector, credit file analysis, etc., but is not required. We WILL TRAIN YOU.
MUST HAVE RELIABLE INTERNET & ABILITY TO MAKE OUTBOUND CALLS -- NO EXCEPTIONS.
If this sounds interesting, please respond at your earliest. We are in need of filling this position within the next 48 hours.