We require hosting management and small maintenance arrangement an exisiting website www.educationalav.co.uk .:
1. 2 hours a month of development time to mitigate bugs. These hours should be able to roll over. (Bugs can happen , as data tables start to fill up. Servers are not perfect and occasionally stuff happens within an operating system and they need rebooting. SSL will definitely need updating. Security patches come out regularly, and as new hacks are revealed, servers need to be changed so the risk is removed.)
2. Look after our Amazon AWS account, and to be set up as the recipients for service outage emails, so that you can reset the server or catch small bugs etc.
3. Tasks like certificate renewal, server reboot, server upgrade to larger package, if traffic increases. On Amazon, this means copying the entire server to a larger image, and spinning it up. Not just like changing a subscription.
4. Be able to offer them better development work as the company grows