Business Process Modelling Jobs

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Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
1. Company Overview Our company, Outsource Consultants, is an outsourcing consulting firm located in Minneapolis, Minnesota. We leverage our 20+ years of experience in the call center outsourcing industry to help companies find the best outsource call center, BPO, and cloud-based software outsourcing solutions. We do not charge clients anything for our services and there is no risk or strings attached to take our advice or recommendations. 2. Project Goal We are looking for an experienced business analyst to model and document processes, run modeling sessions, and translate those processes into CRM requirements for the following sales processes: • Following up with prospects • Following up with opportunities • Following up with referral partners 3. Key Requirements and Expectations • Ideal candidate is experienced with process modeling and CRM modifications • Solutions are scalable • Documentation is thorough yet easy to understand • Problem solving through technology and process 4. Estimated Project Length We estimate this project to be completed within 65 hours over 4 weeks.
Skills: Business Process Modeling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're seeking a Business Analyst to help us discover, model & improve business processes and identify core KPIs in various business models. Experience with jBPM6 and BPMN 2.0 is required. You will be expected to spend time with staff and extracting hidden aspects of our business and modeling them in detail. You will be required to adhere to the Bruce Silver "Method and Style" BPMN 2.0 guidelines, experience with this is preferred. The processes you will be working on will be executed by the jBPM engine and you will be working with both human and service tasks. You will be required to work with Java developers to extend and improve the processes. Please message me for more details and questions. Agency submissions will be ignored.
Skills: Business Process Modeling Business Analysis Business Modeling JBPM
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
I need someone to review steps for a business process, ask the questions to fill in the holes and/or expand missing areas (e.g. escalation in case of delays etc). The eventual outcome is a diagram - workflow - process flow (whatever fits the bill here).... Along with documented steps in text for each symbol in the diagram. This should be done within an hour for any one with the experience. This is an extremely urgent requirement. The diagram and the overall presentation has to look extremely professional. All steps count hence please choose carefully. YOU WILL NOT BE PAID if the final product does not look good. The business process steps are: (Maintenance Requests) a. All new maintenance requests that are raised would be registered in the physical “Job Order” book by the Property Manager. b. A scanned copy of the job order would be sent to the respective supplier(s)- cc The Contractor. If the issue is Major, it should be marked as “MAJOR ISSUE” in the subject of the email. c. For non-major issues, expected resolution time is 48 hours from the respective supplier. If no response is received within 48 hours, the matter is to be escalated in an email to Contractor and Investor in an email with subject – “Maintenance Issue Escalation”. If no resolution is possible (due to unforeseen circumstances and/or external factors) however, progress is noted on the issue, it may be escalated at the pure discretion of the Property Manager. Once escalated, the Investor and Contractor will liaise for finding an immediate resolution to the matter. d. For Major issues, there should be a telephonic response from the responsible supplier within 30 minutes. The required staff of the responsible supplier must be present on location no later than 3 hours from the telephone conversation (Total on-site response time must be under 3.5 hours). This response timeframe will be informed by Contractor in a joint email to all suppliers and the Investor for purposes of future reference. e. Once the issue is rectified, the Job Order form will be signed off as “Done” and emailed to the Supplier and the Contractor for records. f. Every Thursday evening or latest by Saturday afternoon, the updated Excel sheet (Currently in use) will be sent by the Property Manager to the Contractor and the Investor for purposes of action (if necessary for delayed items), internal dissemination and/or record keeping.
Skills: Business Process Modeling Business Analysis Microsoft Visio Real Estate Management
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Looking for an experienced process engineer/developer who is familiar with Promodel. Processes to be modeled in Healthcare to optimize outreach efforts and call center/scheduling and clinical operations. If you are not familiar with Promodel and process simulation, please don't waste your time and mine....
Skills: Business Process Modeling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, As a cafe business, we're after a business process automation tool, preferably a web interface to automate our catering order process through our cafes, with a client end to pick and choose the catering packages we offer, a manager front end for the business to manage the catering orders with a calendar view to manage the catering orders day by day, and a sysadmin side to control and see all the catering orders done across all our businesses. Problem: Currently we have a manual process to take our catering orders, in which the customer sends our onsite cafe an email requesting our catering menu, after which back and forth emails are done between the customer adn the manager organizing the catering orders. After which each day all the catering orders that required to be delivered on site are manually written on a piece of paper, this results in issues with catering orders/wrong deliveries and even catering orders delivered on the wrong day or even the wrong customer. Solution: A business process automation software, preferably a web interface in which the customer gets to see the catering menus, pick the package, put in their cost centre/pay directly online using their credit card. WIth a cutoff date where modifications can be made to the catering, as well as location/tel etc.. information (easy to use gui tool for the customer). ON the manager end gets to see all the catering orders that were placed, ability to follow up these orders with the customer, as well as calendar view to see all the catering orders that are present per date. This system has to be able to handle large volume (e.g. we do approx 50-100 catering orders a week), as well as track invoices that have been paid for etc... Further details on all features will be discussed once the job has been commenced. Other requirements for the software: -ACccesible anywhere (therefore a web interface would be ideal) -secure credit card payment processing -branded shopping cart built for catering (using images provided) -online ordering -client end, customizable manager end, sys admin end -invoices being able to be carried over to MYOB (accounting tool) -other feature will discussed after job offer is taken
Skills: Business Process Modeling System Automation
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We'd like to model a couple of processes in BPMN and then we'd like to implement them in a BPM system. We're evaluating Camunda and like it so far but we might consider other alternatives, please share your experiences and tell us if you have any recommendations! We'll set up a REST API with data needed for these processes, exactly what data is needed is something we need help to figure out. We will start to model one of our most complicated processes to learn if it makes sense for us to use BPMN in those cases. We might consider CMMN if needed.
Skills: Business Process Modeling
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
I need a Business Continuity and Resiliency Testing expert to work on a project which involves helping small business plan for contingencies and disaster recovery. This will be a 2 year project with around 350 hours each year. The 350 hours will be broken down to an initial 200 hour planning phase which takes place over continuous days and the remaining 150 hours spread out over the course of the year.
Skills: Business Process Modeling Business Continuity Planning Business Planning Disaster recovery
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Assist with improving, documenting and mapping business processes utilizing combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries. Activities Include: Modeling - identify, define, and make a representation of the complete process to support communication about the process. Automation - assure the smooth execution of the process instances. In many cases this means writing software, but it might include building machinery or even creating signage to direct participants. Execution - assist with implementation of instances of a process are performed or enacted, which may include automated aspects. Control - Ensure that the process follows the designed course. This can be strict control and enforcement, or it might be loose control in the form of guidelines, training, and manual practices. Measurement - Quantitatively determine how well the process is working in terms of serving the needs of customers. Optimization - Ensure improvement is an ongoing activity that builds over time to steadily improve the measures of the process. Improvement is relative to the goals of the organization, and ultimately in terms of meeting the needs of customers. Experience with Netsuite, Systems, API Integration, Programming,
Skills: Business Process Modeling API Documentation Microsoft Excel NetSuite Development
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Requirements: Experience in Microsoft Visio is an advantage Expert in Process Improvement, Process Reengineering, Business development, business analysis, modeling, Project Management We currently have process but we need this documented and outlined. For more information of what our business do, please visit our website at http://www.vitallogistics.ca/About/Index Are process that we are focusing to improve is our Cost Analysis Process and our Customer Onboarding but there is possibility that it will be a long term project to outline every process that we have in our business. We currently have a process and it needs to be outlined in a process chart or whichever the best way to write it. Thank you.
Skills: Business Process Modeling Business Analysis Business Development Business Process Reengineering