I need someone to help me work on updating and re-writing the operations manual for the company I work for. A lot of are processes have changed and are undocumented. I need this person to have the ability to interview each of our department heads over the phone or Skype. Determine what they are responsible for handling in the business and document how those things are being accomplished. The goal with this manual is to have the ability to drop anyone into these positions/roles when someone is away and be able to still get these tasks responsibilities done.