A small US public charity that assists individuals with grants for personal hardships or disaster relief needs a FULL TIME (30 hours+) onboarding project manager.
The ideal candidate will love creating and following Standard Operating Procedures, love setting up web application portals, love client service and love supporting our mission of helping people in need worldwide.
This position will:
Create and follow on-boarding steps and process in project management software,
Set up email addresses,
Set up phone numbers,
Insure paperwork is completed,
Follow up with fund sponsors to additional information,
Set up application in Review Room/Grants software,
Insure that Initial Review is updated for new fund,
Set up and update client files in Sharepoint,
Complete quality assurance checklist for all web functionality.
Requires a highly organized, detail-oriented person with strong project management skills and a focus on constant process improvement. Strong tech background, working with Review Room program, Word Press, and Microsoft Office, including Sharepoint (this position will function as the internal IT expert for these programs). Able to juggle multiple priorities and keep track of open projects. Strong writing skills, client communication and critical thinking skills. Must work well under tight deadlines. Minimum of 30 hours a week, occasionally over 40.