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Call Center Management Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are growing CSC and looking for long term employees. We are looking for Team Leaders/QA/Trainer that can work with us with ISP background. Skills and Qualifications should include: • Assess training needs and assist operations manager to provide necessary training materials needed • Designs and develops effective training methods • Provides effective way of training Presents information using a variety of techniques, including discussions, role playing, team exercises and visual materials. • Communicate with employees especially with agents to make sure everyone is calibrated with any new updates in terms of processes, policies, etc. • Provides recommendations to improve services to both internal and external clients/customers • Provides statistical and performance feedback to agents in a regular basis with coaching for more improvement. • Monitors performance progress of agents • Records statistical feedback on a regular basis • Sends all reports on a regular basis...

Fixed-Price - Est. Budget: $ 45 Posted
You will just need to call and text leads off of google docs. List provided. 5 hours of work for $45 a day and you can work every day if you would like starting at 9AM. Please message me with any questions! Thanks!

Fixed-Price - Est. Budget: $ 400 Posted
Looking for B2B telemarketing call center. Dialer and Data will be provided. This is a MCA campaign. this is a long term project and looking for hard working, motivated, individuals. Must have B2B experience and be able to work full time. Respond back for more details.

Fixed-Price - Est. Budget: $ 10,000 Posted
To better educate and engage the customer service community, Comm100 is developing a Live Chat/Call Center certification program. We are looking for an expert in this industry to develop the courses for us. Tentative description of the program: 1. There will be two separate courses. One for agent and the other one for manager. 2. The courses will be delivered online through self-study videos. 3. There are quiz sessions so the course taker can test their knowledge. 4. A certificate will be delivered after the whole course is finished and quiz sessions are passed successfully. Who we are looking for: 1. An expert in the call center coaching and training. 2. Has experience in developing courses. About Comm100 Comm100 is the global provider of live chat, email marketing and help desk software. With "100% communication, 100% success" as our motto, we are committed to making customer communication simple and effective for you. Comm100 Live Chat is an enterprise-grade...

Fixed-Price - Est. Budget: $ 500 Posted
Comm100 provides enterprise-grade live chat software for businesses to chat with their website visitors in real time. We want to develop a directory of canned messages that our clients can directly import into their live chat account for immediate use. The canned messages should be categorized into different categories, such as greetings, goodbye, pushing for response, responding to angry customers, asking for certain information, etc. The messages should be in a universal format that can fit into various industries, as our clients span all the industries. We are looking for a real customer service expert who can come up with a complete list of canned messages based on his/her industry experience, instead of scraping from the Internet. About Comm100 Comm100 is the global provider of live chat, email marketing and help desk software. With "100% communication, 100% success" as our motto, we are committed to making customer communication simple and effective for you. Comm100...

Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
es primera vez que posteo este tipo de trabajo, ando buscando: -asistente marketing telefónico que pueda presentar la empresa y los servicios ofrecidos a la persona indicada. -que sea capaz de concertar reuniones. -que lleve una minuta de todas las llamadas hechas y registrar en que quedó. -en base a esto, se pueda identificar cuales son las personas que toman las decisiones. Alguna experiencia previa es un plus. De momento se me ocurre que puede realizar llamadas via skype o carrier.

Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We are looking for a specific sharp individuals with experience in incoming calls. All calls will come from United States, will give more details to the right applicant. Must have telemarketing experience! Require excellent English skills, lots of work for the right person who speaks well and can connect with prospects. * This job is for 6-7 days a week, 8 hours a day & for a long run business relation. * Starting hourly rate - $4.5/H (include UpWork fee)! __________________________________________________ VERY IMPORTANT To apply for this position, please reply with a 30 seconds (at least) of an audio file of you describing your skills & experience. __________________________________________________

Fixed-Price - Est. Budget: $ 500 Posted
We are currently looking for an experienced and professional marketing company / call center that is capable of successfully introducing clients to a long established and fully FCA regulated investment product. The requirement is simple: utilising your resources, you acquire and determine potential suitable investors, then make a simple introduction to the fully regulated investment house. Your job is then done. For every client you successfully introduce who trades with the investment boutique, you / your company will receive a very generous passive monthly income for potentially many years. One introduction = 12 monthly payments per year every year. The more clients you introduce, the more you will earn. Please look at the attached commission table to see the numbers. Once you have introduced $ 1.5 million you will be on 40% which will pay you circa $200,000 - $250,000 p.a. This opportunity offers excellent training and support. The investment company has a wide portfolio:...