Call Center Management Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
The ideal candidate must be mature, professional, responsible, very articulate over the phone and VERY RELIABLE. MUST HAVE previous CALL CENTER Sales and Marketing experience. YOU MUST MUST MUST HAVE CALL CENTER "SALES" EXPERIENCE WITH HIGH RANKING. At least 2 years of college is required, however a 4 year degree is preferred. Beyond your college education REQUIREMENT, what is most important is having a generally high level of intelligence and the ability to learn quickly. FOUR most important requirements are: 1- HONESTY 2- RELIABILITY 3 -YOU MUST BE ABLE TO SELL OVER THE PHONE 4- MUST HAVE AN AMERICAN, CANADIAN OR EUROPEAN VOICE - OUR CUSTOMERS ARE AMERICANS ABOUT THE JOB: First - The Job is short-term with the possibility of being extended. We are in the process of launching a product to market and will be conducting a test run. During this test you will be answering phone calls and following up on inquiries based on our TV commercial. So you will be conducting both inbound and outbound sales inquires. Depending on how successful our TV campaign test goes will determine if further work will be extended . Payment will start off with a $10 per hour base pay plus sales bonuses; If our TV campaign is successful we may have future opportunities.
Skills: Call Center Management Call Handling Inbound marketing Outbound Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $1,500 - Posted
We are looking for call centers who are interested to generate Leads and close sales. They should have a team available ASAP to take up the project. They should have their own dialers, Data and VOIP to dial US/UK. We pay based on Commission basis. We are looking for long term commitment to work on multiple projects starting with One. *UK Telecom *US Home Security *US Merchant Cash Advance Cheers
Skills: Call Center Management Appointment Setting BPO Call Center Lead generation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am in need of someone to assist me with several facets of an existing business and new business I am starting. Duties would include managing my calendar, gathering data from our internal systems and reporting to me each day on the progress, listening to customer service calls and sales calls and reporting to me, calling Spanish speaking clients on my behalf (I do not speak Spanish), email management, general business research, and being extremely dedicated. Command of English is important as is a positive attitude. You have to be eager to learn as well. Thank you for your time.
Skills: Call Center Management Customer service Internet Marketing Microsoft Excel PowerPivot
Hourly - Expert ($$$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Hi, We are looking for a consultant who is familiar with setting up Salesforce for call center operations, best practices, hiring staff, and to document the process. Manufacturing Analytics is a startup looking to expand our operations. We are migrating to Salesforce. We are looking to add a prospect caller (telemarketer) maybe two. This is just a start, but we want a crawl, walk, run approach. We are looking for someone who has done the following: • Established professional operations at a call center • Used calling within Salesforce (we are probably going to use Ring Central) • Set up calling scripts • Documented all procedures • Familiar with hiring and managing individuals in overseas locations (through Upwork) • You must have actual documented experience • Ability to hand this off to in house personnel, which you will train • Ability to consult on additional opportunities as we grow. This is a true consulting position, we are asking you to create/train/advise/grow and leave. This is not an ongoing job. Pay is commensurate with experience, but you need to be really good no matter what. Please no agencies that want to take over the entire project.
Skills: Call Center Management Lead generation Salesforce.com Telemarketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for someone who will: • Create Contact Center benchmarks and KPIs • Create and run daily, weekly and monthly reports • Analyze data and trends • Identify back end system inefficiencies and fix by coming up with projects/experiments • Improve Quality Assurance process and work with QA team • Work with Call Center Managers and Supervisor to improve agent efficiency
Skills: Call Center Management BPO Call Center CRM Data Analytics
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am in need of someone to assist me with several facets of an existing business and new business I am starting. Duties would include managing my calendar, report collection, email management, making calls to Spanish speaking clients, inspection of real-time reporting, general business research, and possibly helping my wife with her responsibilities.
Skills: Call Center Management Customer service Internet Marketing Microsoft Excel PowerPivot