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Call Center Management Jobs

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Fixed-Price - Est. Budget: $ 400 Posted
Looking for B2B telemarketing call center. Dialer and Data will be provided. This is a MCA campaign. this is a long term project and looking for hard working, motivated, individuals. Must have B2B experience and be able to work full time. Respond back for more details.

Fixed-Price - Est. Budget: $ 10,000 Posted
To better educate and engage the customer service community, Comm100 is developing a Live Chat/Call Center certification program. We are looking for an expert in this industry to develop the courses for us. Tentative description of the program: 1. There will be two separate courses. One for agent and the other one for manager. 2. The courses will be delivered online through self-study videos. 3. There are quiz sessions so the course taker can test their knowledge. 4. A certificate will be delivered after the whole course is finished and quiz sessions are passed successfully. Who we are looking for: 1. An expert in the call center coaching and training. 2. Has experience in developing courses. About Comm100 Comm100 is the global provider of live chat, email marketing and help desk software. With "100% communication, 100% success" as our motto, we are committed to making customer communication simple and effective for you. Comm100 Live Chat is an enterprise-grade...

Fixed-Price - Est. Budget: $ 500 Posted
Comm100 provides enterprise-grade live chat software for businesses to chat with their website visitors in real time. We want to develop a directory of canned messages that our clients can directly import into their live chat account for immediate use. The canned messages should be categorized into different categories, such as greetings, goodbye, pushing for response, responding to angry customers, asking for certain information, etc. The messages should be in a universal format that can fit into various industries, as our clients span all the industries. We are looking for a real customer service expert who can come up with a complete list of canned messages based on his/her industry experience, instead of scraping from the Internet. About Comm100 Comm100 is the global provider of live chat, email marketing and help desk software. With "100% communication, 100% success" as our motto, we are committed to making customer communication simple and effective for you. Comm100...

Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
es primera vez que posteo este tipo de trabajo, ando buscando: -asistente marketing telefónico que pueda presentar la empresa y los servicios ofrecidos a la persona indicada. -que sea capaz de concertar reuniones. -que lleve una minuta de todas las llamadas hechas y registrar en que quedó. -en base a esto, se pueda identificar cuales son las personas que toman las decisiones. Alguna experiencia previa es un plus. De momento se me ocurre que puede realizar llamadas via skype o carrier.

Fixed-Price - Est. Budget: $ 20 Posted
I need an experienced expert to suggest and find me a proper Lead Management product for our company. If you've worked in industry you should probably know all options already. I need your expertise and research skills to find a right product for us. Requirements to solution we're looking for: 1) phone integration: our agent will use it to take incoming calls from both customers and partners 2) we should be able to define list of our partners (contractors) 3) each contractor has own layer on the calendar to show what day and time he runs each contract and to see his availability overall 4) when on call with the customer, our agent can see calendar and proactively pick a day/time for new contract to book it 5) system should allow our agent to use sms (text messages integration) to communicate to our contractors and find a proper match for new contract (back and forth communication via sms and phone/voice) 6) Once contract is assigned, agent calls our customer back to confirm...

Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We are looking for a specific sharp individuals with experience in incoming calls. All calls will come from United States, will give more details to the right applicant. Must have telemarketing experience! Require excellent English skills, lots of work for the right person who speaks well and can connect with prospects. * This job is for 6-7 days a week, 8 hours a day & for a long run business relation. * Starting hourly rate - $4.5/H (include UpWork fee)! __________________________________________________ VERY IMPORTANT To apply for this position, please reply with a 30 seconds (at least) of an audio file of you describing your skills & experience. __________________________________________________

Fixed-Price - Est. Budget: $ 500 Posted
We are currently looking for an experienced and professional marketing company / call center that is capable of successfully introducing clients to a long established and fully FCA regulated investment product. The requirement is simple: utilising your resources, you acquire and determine potential suitable investors, then make a simple introduction to the fully regulated investment house. Your job is then done. For every client you successfully introduce who trades with the investment boutique, you / your company will receive a very generous passive monthly income for potentially many years. One introduction = 12 monthly payments per year every year. The more clients you introduce, the more you will earn. Please look at the attached commission table to see the numbers. Once you have introduced $ 1.5 million you will be on 40% which will pay you circa $200,000 - $250,000 p.a. This opportunity offers excellent training and support. The investment company has a wide portfolio:...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We require call centre support for a UK travel operator. The main call centre is in the UK but overflow support is required. We initially require 2 call centre operators to be available from 8am-10pm 7 days a week and then 1 operator from 10pm-8am. They will be trained on the reservations systems and on how to build holiday itineraries for clients. This means we will need 6 full time call centre operators working 40 hours per week. We envisage the requirement doubling in 6 months to 12 full time staff and then increasing again to 18 full time staff in 12 months. We are looking to work with an agency and not individual freelancers