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Call Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Guaranteed hourly wage. Call to only businesses. Find people at companies, gather information from receptionist, navigate phone system. Calls made only during US time zones (8am to 8pm eastern time (UTC-4). Minimal talking. Dialer does all the work. You just navigate it with receptionists. All you need is headset on your computer and internet browser. Can be done completely flexible. Work anytime for very short or long duration of being logged in. You choose. Please apply today!
  • Number of freelancers needed: 20
Skills: Call Handling Administrative Support BPO Call Center Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Call Center Representative job responsibilities include: • Answer inbound telephone calls and speak with customers for efficient problem resolution • Gather customer information, complete transactions, answer customer questions • May require cross selling or upselling of additional products • Able to meet or exceed quality and production goals Qualifications • Minimum of two years’ of inbound and outbound customer service call center experience • Strong written and oral communication skills • Customer centric mindset • Strong data entry skills-typing at least 25 wpm Responsibilities Handle incoming calls and emails from customer service and sales department Initiate outbound calls to customers and troubleshoot issues to provide utmost customer service Maintain accurate documentation and distribute to appropriate departments Records and documents information from Drivers and distributes to appropriate departments
Skills: Call Handling Cold calling Data Entry Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
National Account Manager Job Description Using call presentations, product knowledge and communications skills, the National Account Manager (NAM) will generate interest and sales within our B2B customer base. The goal of the NAM will be to communicate, primarily via telephone and email, with customers and prospects to identify their needs that we can fulfill. The National Account Manager will sell from a small catalog. Quotas will be set in order to require a specified number of calls and or reach a minimum dollar or sales number. Role and Responsibilities • Develop and re-engage leads of our B2B customers • Develop business through phone and email correspondence with leads • Cross sell and upsell to strategic lists of existing customers • Ability to follow up and see multi-step sales process through to completion • Participate in weekly meetings • Use marketing material to make customers and prospects aware of our products and promotions • Hit daily/weekly/monthly sales goals • Enter orders into CRM and Credit Card processing systems • Update customer information in CRM Job Competencies • Strong Communication Skills • Adaptability • Responsibility • Decision making • Organizational Skills • Attention to Details • Integrity/Ethics • Negotiation • Prioritization • Problem Solving • Goal Oriented • Perseverance • Reliable • Responsiveness • Basic math skills • Strong initiative • Strong interpersonal skills This position requires the following minimum qualifications: • Minimum of Bachelor’s Degree or equivalent years of sales related experience • Demonstrated track record of success • Ability to listen well and problem solve with customers and within sales team • Ability to understand a directed plan and stay focused to execute that plan • Proficient in basic email, CRM, and credit card processing products including Infusionsoft, Authorize.net, Word, Excel, etc… Preference will be given to candidates with the following skills and abilities: • Experience in the hardware, tool or tool accessory industry • Experience working with an CRM system, specifically InfusionSoft and/or SalesForce • Willingness and desire to develop a long-term predictable income stream This position consists of base pay + Commissions As mentioned, if the right candidate proves his/her ability, vested interest in company profit-sharing and ownership opportunity is available at our discretion. We are a growing company with large ticket sales and a loyal customer base.
Skills: Call Handling Authorize.Net Development B2B Marketing Business Development
Fixed-Price - Intermediate ($$) - Est. Budget: $1,600 - Posted
We are looking for a number of representatives to handle customer service duties for Denmark. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the Danish language. 4. Has 50% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. How to apply To apply, please respond with a cover letter that includes the following: 1. The language level that you have (should be 90% or above) 2. Your customer service experience 3. Your schedule availability In addition, please send us the results of the personality test that you may take at the link below: www.humanmetrics.com/cgi-win/JTypes1.htm About the company We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over three years now.
  • Number of freelancers needed: 5
Skills: Call Handling Customer support Danish
Fixed-Price - Entry Level ($) - Est. Budget: $1,200 - Posted
Viapearl Global are an Australian company with established business development, recruitment, lead generation and appointment setting offerings that ensure our client’s sales teams stay ahead of the competition. Due to increased demand we are looking for Appointment Setters to call on Australia from the comfort of your own home via VoIP. You will be responsible for calling B2B prospects on behalf of our Australian clients to set up suitable appointments for their sales teams/BDM’s to meet and present their products and services. The Job: Make outbound cold calls to Australian businesses. Input data/call information into a cloud CRM platform. Work from home 6hrs per day/ Mon-Fri (SYDNEY time): 10:00AM – 5:00PM (Sydney Time). 1hr break 30 hrs per week only. FULL ON-THE-JOB TRAINING, CRM, PHONE SYSTEM AND SUPPORT PROVIDE. You will need: • Native and/or fluent spoken and written English language skills are critical. • A winning positive attitude, learning ability and the ability to put your priorities in place to make the calls required whilst working unsupervised. • Computer literacy (MS Office, Windows 7, or similar). • Own computer, headset with microphone (reimbursed) and stable internet connection with an absolute minimum Up/Down Speed of 1Mbps. This job opportunity will suit those looking for a stable long-term engagement. Allow yourself to fall in love with the phone, prosper and grow with our business. Career progression will be by way of managing a remote team and assisting our global expansion. Salary: A full-time engagement will attract a USD 1,200 per month, negotiable on experience. A training and probation period of 3-5 days will be offered as commission only thereafter the base rate applies. Express your interest by emailing your CV/or Resume to freelance@viapearlglobal.com today. Interviews will begin as applications are received so don’t delay. Pls note this position does not require you to be based in any specific location or country. A stable internet connection with minimum 1Mbps Up/Down speed is critical and we ask you to submit a speed test screenshot with your application please. Apply now.
  • Number of freelancers needed: 3
Skills: Call Handling Appointment Setting Cold calling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you fluent in English like a native speaker? Do you have a quiet working place with stable internet and electricity? Do you want a promising long term opportunity? We want to hear from you. We have a role requiring some inbound call handling, email handling, some occasional research. In your cover letter, state the minimum hours you seek and also the lowest you accept per hour.
  • Number of freelancers needed: 4
Skills: Call Handling Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $7 - Posted
Hi all! Real Estate Company Looking for for self-motivated, experienced and organized P/T Telemarketer. Hours: PM, Flexible. Compensation: base REQUIREMENTS • FRIENDLY & MOTIVATED • Prior phone sales experience a MUST - confidence to cold call !!!! • Professional verbal skills are a must • Hungry for Success!! COMMUNICATING IN ENGLISH IN A HIGH LEVEL IS A MUST you will to call home owners at designated locations in Brooklyn queens and the Bronx-NYC , soliciting them to sell their property ,and potentially making appointment. Please reply ,with experience and rates.
Skills: Call Handling Cold calling Customer service English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
**************** BEFORE YOU READ FURTHER: - Starting pay is $4.44 to $7.78 per hour, depending on experience and IT certifications. Bids above this will be rejected automatically. - No part time - You will be required to complete about 90 minutes of skills assessments after your first interview, if we move forward - Passion and love for customers and technology are more important than experience and knowledge - Your English must be impeccable. Accents are OK, as long as they do not impair the ability of a customer to understand you. **************** You need to: - Love technology - Love people and helping others - Be detail oriented - Be able to think critically about a problem - Have no fear when facing new problems - Be a great team player - Have a sense of accountability and responsibility for your work - Be interested in a long-term relationship with us What you'll do: - Help maintain our customers' 3,000 workstations and servers - Answer live calls from customers and assist them with technical problems - Work with Las Vegas teammates on complex issues - Receive constant training and help from our team, and never be alone - Help us document our processes and procedures
  • Number of freelancers needed: 4
Skills: Call Handling Customer service Data Entry Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $1,445 - Posted
We are looking for a number of agents to handle Inbound Customer Service duties. USA Based ONLY. Being a Grupo Noa International Service Representative will place you in an exciting fast-paced career, where you can work with people from all over the world. Here at Grupo Noa International, we provide our contractors with: • Competitive pay plus performance-based bonuses • Career advancement opportunities • Work from your own home • No transportation cost • No rush hour traffic to deal with • Paid training Please send your Skype id together with your resume. Contractor requirements We are looking for a contractor who: *Is available for 8 hours per day. *Is able to handle 8-10 calls per hour and maintain a minimum of 50% save the sale percentage. ** Has worked in a customer service setting or a similar customer-satisfaction job. * Has a solid command of the English language. * Has experience working on a computer and a quiet working environment * Internet wire connection of 2Mb or more. (No wireless or a Data card can be used)You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at *www.speedtest.net ** Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. (No MAC computers will work) * Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. How to applyTo apply, please respond with a cover letter that includes the following: * Your customer service experience* Your schedule availability * Your speed testAbout the companyWe are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted At Home Agents for over four years.
  • Number of freelancers needed: 10
Skills: Call Handling Customer support Telephone Handling
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