Call Handling Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $150 - Posted
About 6 months ago, my partner and I (financial advisers) left a large organization to start an independent financial advisory / wealth management practice. About 45% of our clients switch to our new practice but many did not. Since then we have been successful and our existing clients are very happy. We would like to retry reaching out to the old clients that did not switch to see if they are interested in coming in for an appointment to review their portfolio and discuss their plans with our lead financial adviser. I need someone with a good North American accent (Canadian preferred) - to help us make regular calls to the old clients and convince them that even if they are not sure about switching, it would be a great decision to at least take a no obligation meeting to fully understand their financial options. Once the meetings are booked, our team will take over and execute. Experience in this type of calling to wealthy individuals, and being able to convince them to take the appointment a huge asset. Mastery of English (including accent), and strategic experience in how to communicate on sales calls a huge asset. If successful, this can become an ongoing project as we generate new leads lists across Canada. Initial list has about 25 names. Goal is to at least connect to each person. Reports will be needed and calls need to be logged in CRM.
Skills: Call Handling Appointment Setting Cold calling Telemarketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
1) Call Warm Leads (people who are already familiar with our company and like us) and schedule phone appointments/consultations. a. Able to make suggestions as to ways of increasing leads ex. Marketing and Promotional Campaigns 2) Call Current Clients to: 1. Ensure they are happy, see if there are any gaps in the service they’re receiving 2. Determine whether there is anything else you want or need a. Gaps in the service you’re receiving ex. Is there anything you wish we could help you with? b. Is there anyone we can connect you with or refer to you, because we want to help you find new clients 3. Able to track and document the status of a lead, as well as the time for follow up 4. Able to make suggestions as to ways of increasing customer satisfaction Must: 1) Have your own laptop 2) Be able to be present 2- 3 days a week 3-6 hours/day between 8:15am- 2pm a. The best time for making calls is 8:30a-10a and 11am- 2p b. Working remotely once a week may be permissible depending on experience and successful track record 3) Be accountable for results (all results are tracked ex. Number of appointments made, duration of calls etc) 4) Eventually anticipate what I need and the needs of our clients Qualification 1) Passion. A passion for Marketing, Branding, Building Business and obtaining new clientele. 2) Experience. A history of achievement, overcoming obstacles, and persistence. 3) Previous Positions. Sales Representative with tough skin and ability to be held accountable to reach and exceed goals. 4) Accountability. Be able to meet standards and goals. 5) Flexibility. Be able to take on other miscellaneous tasks such as emailing or assisting the executive with other tasks Payment Structure Hourly + Bonus 1) Tier 1 ($15/hour) a. $10 Per Hour + $2,500 Bonus 2) Tier 2 ($23/hour) a. $10 Per Hour + $5,000 Bonus
Skills: Call Handling Administrative Support Appointment Setting chat support
Fixed-Price - Entry Level ($) - Est. Budget: $25 - Posted
Primary Job Responsibilities : Do you enjoy solving problems and helping people? Want to join a company that will give you industry leading training, cutting edge technology and access to worldwide, world-class customers? Join PayPal’s Customer Operations team! As a Customer Solutions Teammate you will partner with our world-class customers and a merchant to resolve inquires through compassion, knowledge and resolution. You will excel if you have strong verbal (phone) communication skills, exhibit creativity, skills in delivering practical solutions and thrive in a collaborative team environment. In your role, you will respond to customer inbound inquiries by phone and email in a call center environment Research customer inquiries using the appropriate technology Welcome new customers by placing outbound calls Job Requirements : Minimum 2 years of customer contact experience in either retail, hospitality, sales, financial services or call center environment to include a minimum of 1 year frequent (e.g., daily) communications with clients via telephone, email and/or face-to-face Preferred 2 years' experience within a financial service industry or call center environment. High School diploma or equivalent
Skills: Call Handling Administrative Support chat support Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
I have a merchant services company and I am looking for someone to sell our products and services. You will be responsible for driving revenue growth and bringing in new merchants through prospecting and cold-calling. You will then educate and support business owners - your customers - on how our merchant services solutions can help them succeed, and you will sell our full suite of products. We'll provide the service needed to help you maintain a life-long business relationship I would like to hire someone with experience in this field. I am looking to get started as soon as possible. We will get started on 10/10/2016. This will pay $500 base + $1000 for every 50 sales.
Skills: Call Handling B2B Marketing BPO Call Center Call Center Management
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
You will be provided the leads to call as well as detailed information about the prospects needs, and solutions we can provide in reference to those needs. Looking for someone who is: reliable can speak english well (ideally without an accent) a go-getter self-motivated Able to follow direction well, but also not afraid to ask when a possible better solution may be available. Taking interviews immediately.
Skills: Call Handling Appointment Setting B2B Marketing Cold calling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a few good people to work that have some experience with Customer service, Telemarketing or Sales for our fast growing company. Must have you're own computer or laptop for this position. Part Time Or Full time Position available. We are looking to start reps TODAY! You can earn from $40 - $70 per hour.
Skills: Call Handling Administrative Support chat support Customer service
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I need someone to call businesses in my area (Minneapolis, MN) and set up appointments with the facility manager for me (Mike) and my partner (Jim) to quote out cleaning services for their facility. We've been in business for 47 years and currently clean over 9 million square feet of space per day. To learn more about our company please visit our website at www.mnservices.net. Let me know if you have any questions. Thank you!
Skills: Call Handling Administrative Support Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a friendly, positive and dependable individual we positive mind for Customer Service Representative/ Admin. Assistant Required: - Responsible and Punctual - Efficient & organized - Self Motivated - Have a positive attitude - Detail oriented - Excellent customer service skills Skills and Qualifications 1. Bilingual in Korean preferred 2. Effective verbal and written communication skills 3. Proficient knowledge in Microsoft office 4. Strong organization skills
Skills: Call Handling Administrative Support chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a full time to join our growing team who: 1. Is available for 8 hours per day. Is able to handle constant calls and retain customers at a level of over 80% 2. Must be able to multi-task and notate important information 3. Has worked in a customer service setting or a similar customer-satisfaction job. 4. Has a solid command of the English language. 5. Must have a computer and a quiet working environment. 6. Internet wire connection of 2mb or more. (No wireless or a Data card can be used) You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at www.speedtest.net 7. Headset: This is to ensure proper phone behavior and call quality. 8. Must be able to work Australian Eastern Standard time from 10am - 5pm Candidates who have had experience from the following companies are preferred: JustFab Group - Fabletics, Shoe Dazzle, Just Fab, F2 The Honest Company Adore Me How to apply To apply, please respond with the following: 1. Your customer service experience and why you have excelled in past roles 2. Your speed test from www.speedtest.net 3. We are an e-Commerce fashion company based in Australia that deals with fast fashion and your core responsibility is to make sure that our customers are retained in our subscription program. 4. Please attach your Skype ID when proposing thanks.
Skills: Call Handling Administrative Support Customer service Customer support