Call Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for someone who has outstanding english and an outstanding IT support background to support customers who are calling in with there sales/support needs also email/livechat/ticket support. This is a part time long term ongoing position. Our trading hours are Monday to Saturday 8:00am to 7:00pm Brisbane Australia time. We are possibly looking for 2 people to cover the hours needed. You must have a good internet connection that will handle clear VOIP calls, a good headset and be able to start next week.
Skills: Call Handling Administrative Support Appointment Setting chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $80 - Posted
I am looking to hire someone on a Part time basis 25 Hours Per Week. $80 per Week I am looking for someone who can handle large call volumes. Major percentage of the calls are Spanish so I need someone who is fluent in Spanish. Receiving and making calls. You will function as Personal Assistant, logging information into the customer Management System, Follow up with Prospects Clients, Report Daily Number of Calls, Emails, Online Chats Etc. The job applicant must know how to professionally take a call, handle clients by explaining basic information, and setting clients up for office appointments. (Scripts will be provided) You will be assisting a Very Busy person, your tasks is to make sure that Calendar, Schedules, Appointments are confirmed and attend to daily, Calls are answered and logged into a Customer Management System accordingly and follow up tasks are set up properly. You will need a fast Computer and High Speed internet with Skype and Headset. Professional Phone Etiquette. Preferably someone who speaks fluent Spanish and Good English. Offer: Must be Female. Fluent in English & Spanish. Phone Calls and Appointment Setting Up. Tenemos una compañia de Consultoria de Negocios y ayuda al inmigrante en California. 95% de nuestros clientes hablan español, y necesitamos ayuda con el flujo de llamadas, ingresar datos a una base de datos en Linea, hacer reservaciones de citas, mandar correos electronicos, interactuar con clientes, procesar documentos, cartas, comunicarte con el Manejador diario, editar documentos en español, entre otros. Dejame saber si estas disponible entre los Horarios de 9:00 - 4:00pm Tiempo de Los Angeles, California
Skills: Call Handling Appointment Setting Cold calling Customer service
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Good Day - looking for a superstar personal assistant to provide support both personally and professionally. EXCELLENT ENGLISH (written and verbal) IS A MUST. Must be on call during the hours of 7am - 6pm est. (at least). May not work non stop during those hours, but able to be easily accessible via email, text, and phone. I have a very demanding schedule. Must be able to work quickly and accurately and complete task ahead of deadlines. I'm big on project management and transparency. Not a micro manager, but should be very little lag time on responses to requests and follow-up. Will request period status reports to keep us going. Will have to call to make appointments, schedule meetings, impeccable research skills, incredibly organized, creative, make purchases, set up services, screen candidates to offer services, etc. Experience in accounting is a HUGE plus. Please include MANGO in your response so I know you have read this post. Thank you and look forward to working with you! :) --- Skills: English
Skills: Call Handling Accounting Project management Project Scheduling
Fixed-Price - Entry Level ($) - Est. Budget: $300 - Posted
We are a UK based ecommerce business looking for articulate professional customer service agent to work for us. Your job will be to answer telephone calls and help customers with identifying products and the right information. You will work closely with the directors and support them with other tasks where necessary. Initially this job will be paid on per calls taken basis as it gets busier an hourly rate shall be agreed. If you have great customer services experience with no strong accents and are willing to work hard for a growing company then this is the job for you. Ideally you will be someone who is willing to learn and can quickly grasp things. Price per call to be agreed. APPLY ONLY IF YOU HAVE THE EXPERIENCE AND HAVE THOROUGHLY UNDERSTOOD THE SCOPE OF WORK.
Skills: Call Handling Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I need an assistant / project manager for communications company specializing in Social Media Management, web marketing, logo & print design. Services & tasks needed: - Answer, screen and direct incoming calls - Project management (scheduling freelancers, communicating with clients - Delegate and coordinate work tasks - Organize appointments and meetings - Maintain calendars and schedules - Arrange and prepare presentations - Prepare and distribute correspondence - Create and maintain databases - Process orders, applications and requests - Write estimates - Scheduling Social Media posts Competencies: - Mac platform an asset - iWork, iMovie, Microsoft Suite - Adobe creative suite an asset - Wordpress knowledge an asset Languages: French, English
Skills: Call Handling Customer service Office Administration Project management
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to bring on someone on a full time basis to help assist in our daily operations. Some of your tasks will be the following: 1. Cold Call and Warm Call Leads for B2B sales 2. Answer emails 3. Live chat with visitors on our website 4. Provide support to our customer base 5. Find new customers 6. Process paperwork using email and a scanner Qualifying person will need to meet the following requirements: 1. Fluent and speak good english 2. Fluent in pdf docs, gmail, word, and excel 3. Must have good internet, phone, quiet place to work 4. Positive work attitude and good work ethics This will be a permanent position with up to 40 hours per week. 9-5 EST monday through friday.
Skills: Call Handling Administrative Support chat support Customer service
Fixed-Price - Expert ($$$) - Est. Budget: $600 - Posted
We are looking for an experienced engineer/developer with knowledge in Siemens OpenScape/HiPath and VoIP. The work is to configure the Siemens OpenScape PBX (provided by freelancer, this can be a demo o temporary licence for the poc only) in a lab environment. Configure 3 extensions/softphones (3 SIP). no need to configure for external calls. Once this is up an running, we will need the freelancer to setup Orecx or similar packet sniffer to create voice and metadata files for the recording calls. We will provide port span configuration. Integration with CSTA will be a plus but must be optional. Then using Web Services (API will be provided) you will need to create a service running in the background that will send voice and metadata to a remote machine. Please do not apply if you have no experience on this. To apply start the covert with "I am a dreamer". You will need to provide the documentation and the code needed to accomplish the task.
Skills: Call Handling Freeswitch Network Engineering Telecommunications Engineering
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hi I need someone to answer my customer calls. I need someone who can speak fluent english. I need someone who will answer customer calls, follow the script I will give you and record their name, phone number email address and send them an email. I need someone who is willing to get paid per call (not hourly) Please provide me some sample recordings of your customer interactions.
Skills: Call Handling Email Handling Virtual Assistant