Call Handling Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, We are looking to hire a customer service professional to help us offer a better service to our customers on Amazon, eBay and Facebook. Customer service is becoming a bit of a hassle as being a team of two, most of our time is being spent on processing orders. Your Tasks; 1. Deal with customer emails. 2. We sell personalized products so you will be required to make telephone calls during work hours to try and obtain these details (If the buyer hasn't submitted any). 3. Contact previous customers via email to ask them to leave us feedback. Contractors with previous experience, a professional telephone manner and excellent English grammar skills are more desireable. Please reply with the word Apple to prove you have read and understand this job post. We'll cover any costs involved in making telephone calls. It is a MUST that you are available on Skype during UK working hours and shown as active, communication is king with us. We will not tolerate poor communication! Happy Applying :)
Skills: Call Handling chat support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Hi all, I'm looking for someone who can help us get an appointment with our potential client (restaurants owner or managers). We have a marketing platform for them which lowers their risk returns are higher than anybody in the industry. We are looking for someone who can get them excited on the first call and our potential clients look forward for an appointment so we can explain them what we do. Thanks
Skills: Call Handling Appointment Setting Cold calling Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
White Puppy, an agency I created in Upwork, is looking for skilled and experienced client manager. Once hired, you will be part of my agency and is planning to hire for a longer term. As of now, your only job is to find new clients for my agency to work with. Additional tasks will be provided if needed. For the rate, please offer me how much you want to earn for finding new clients. Payment will be given once the client agreed to hire my agency. We can discuss the rate. I prefer a Filipino applicant since the company is established in Manila, Philippines but anyone can apply as long as you have the guts to complete the work.
Skills: Call Handling Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
I need someone to call a list of people and ask a specified list of questions as part of reference checks for candidates we are considering to work for us. There are at least 7 to 9 people to get in touch with. There will be some back and forth; leaving messages, etc...so you have to be good in following up to get in touch with the references. Should be personable and professional over the phone. I also need help putting together some market data via online research.
Skills: Call Handling Administrative Support Internet research
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Maintains database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Skills: Call Handling Administrative Support Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
White Puppy, an agency I created in Upwork, is looking for skilled and dedicated customer support professionals. As of now, I haven’t migrated yet to the premium membership since I want to complete the team members first. For now, I will start with 20 agents. All applicants will undergo two interviews – initial and final. For those who wants to apply, please check the qualifications below: 1. Strong command of the English language 2. At least 1 year worth of BPO experience 3. No multiple commitments ( I accept at least 1 but more than that is not allowed) 4. Good speed internet connection with at least 2mbps, back-up internet connection IS REQUIRED with at least the same speed 5. Must have a quiet workplace 6. Owns a desktop or laptop and working headset with mic 7. Good knowledge in using MS Office applications, Skype and Google Docs 8. Decent Upwork profile with picture 9. Top-rated or Rising star talent in Upwork preferred but not required I prefer Filipino applicant since the company is established in Manila, Philippines. But anyone can apply as long as you meet the required qualifications. Again, this is to recruit members for my agency.
Skills: Call Handling chat support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Deliver One, la plus grande conférence de e-logistique en Europe, a besoin de toi pour assister les participants (provenant de toute l'Europe) dans leur prise de rendez-vous en amont de la conférence. Il faudra les aider, répondre à leurs questions et vérifier que leurs demandes de rendez-vous entre partticipants sont effectuées en règle et que les rendez-vous ne se superposent pas.
Skills: Call Handling Administrative Support Business Development chat support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I need appointment setters to call the US. You must be fluent in English and have experience in a call center environment. Requirements: - quiet space (ex. no dogs barking) - laptop or computer for work use only - VOIP Others will be discussed during interview. Thanks.
Skills: Call Handling Customer support Telephone Handling