We are looking to hire a customer service professional to help us offer a better service to our customers on Amazon, eBay and Facebook.
Customer service is becoming a bit of a hassle as being a team of two, most of our time is being spent on processing orders.
1. Deal with customer emails.
2. We sell personalized products so you will be required to make telephone calls during work hours to try and obtain these details (If the buyer hasn't submitted any).
3. Contact previous customers via email to ask them to leave us feedback.
Contractors with previous experience, a professional telephone manner and excellent English grammar skills are more desireable.
Please reply with the word Apple to prove you have read and understand this job post.
We'll cover any costs involved in making telephone calls.
It is a MUST that you are available on Skype during UK working hours and shown as active, communication is king with us. We will not tolerate poor communication!
Happy Applying :)