Call Handling Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I am looking to hire someone on a Part time basis 20 - 30 Hours Per Week. $80 per Week I am looking for someone who can handle large call volumes. Major percentage of the calls are Spanish so I need someone who is fluent in Spanish. Receiving and making calls. You will function as Personal Assistant, logging information into the customer Management System, Follow up with Prospects Clients, Report Daily Number of Calls, Emails, Online Chats Etc. The job applicant must know how to professionally take a call, handle clients by explaining basic information, and setting clients up for office appointments. (Scripts will be provided) You will be assisting a Very Busy person, your tasks is to make sure that Calendar, Schedules, Appointments are confirmed and attend to daily, Calls are answered and logged into a Customer Management System accordingly and follow up tasks are set up properly. You will need a fast Computer and High Speed internet with Skype and Headset. Professional Phone Etiquette. Preferably someone who speaks fluent Spanish and Good English. Offer: Must be Female. Fluent in English & Spanish. Phone Calls and Appointment Setting Up. Hola Gabriela, espero te encuentres bien. Mi Nombre es Beatriz y tenemos una compañia de Consultoria de Negocios y ayuda al inmigrante en California. 95% de nuestros clientes hablan español, y necesitamos ayuda con el flujo de llamadas, ingresar datos a un systema en Linea, hacer reservaciones de citas, mandar correos electronicos, interactuar con clientes, procesar documentos, cartas, comunicarte con el Manejador diario, editar documentos en español, entre otros. Dejame saber si estas disponible entre los Horarios de 9:00 - 4:00pm Tambien se te pondria a prueba a $3.00 por hora por las primeras 4 Semanas, si funciona podriamos hablar de un incremento por hora o salario fijo. Y tambien bonuses dependiendo de tu desempeño. Weekly Limit: 30 hours / week
Skills: Call Handling Appointment Setting Cold calling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With email customer support experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
Skills: Call Handling Computer Skills Customer service Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
We are a hotel wholesaler, and we recently had a client not pay their bills. As a result, we need to cancel quite a few hotel bookings. These bookings are all either 'non-refundable' or 'partial penalty'. The job is to call hotels and request them to waive these penalties. We will provide all necessary details to reach the hotel and advise of the customer bookings. Thus far, our team has had a 50-70% success rate in securing waivers. We will pay US$5 per successfully negotiated waiver. A waiver requires an email from the hotel confirming the waiver of the penalty. We need to begin this process ASAP. Please advise of any language capabilities beyond English in your reply.
Skills: Call Handling Cold calling
Fixed-Price - Entry Level ($) - Est. Budget: $7 - Posted
I need someone with exemplary English language skills to make 189 phone calls to potential job candidates. Job consists of making calls to US numbers utilizing a basic script, and taking appropriate notes (ie. left voicemail, person interested/not interested, person fills certain job criteria etc). Further details will be provided upon acceptance. Job may lead to additional jobs or full-time employment.
Skills: Call Handling English
Fixed-Price - Entry Level ($) - Est. Budget: $200 - Posted
Provide an intermediary service between clients and suppliers to plan leisure and business travel arrangements. These services may range from straightforward tasks such as booking direct flights to coordinating entire travel experiences including itineraries, accommodation, transport, tours and visas. Your key responsibility will be to simplify the process of arranging travel for your clients using your knowledge of the industry. Provide expert advice, secure the best value options for their clients, and ensure they have a positive travel experience. You may choose to specialize in a particular field such as domestic travel, international travel, corporate travel, or tours. Specialists can also be destination-specific, usually based on a Consultant’s familiarity with a particular region. Most Consultants work in a sales environment in a retail or call center. We afford youthe opportunity to work, at your convenience, or in the privacy of your own home
Skills: Call Handling Administrative Support Appointment Setting chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Guaranteed hourly wage. Call to only businesses. Find people at companies, gather information from receptionist, navigate phone system. Calls made only during US time zones (8am to 8pm eastern time (UTC-4). Minimal talking. Dialer does all the work. You just navigate it with receptionists. All you need is headset on your computer and internet browser. Can be done completely flexible. Work anytime for very short or long duration of being logged in. You choose. Please apply today!
Skills: Call Handling Administrative Support BPO Call Center Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! We are seeking for a new customer service and order processing professional. At Solid Lift Parts, we believe that there is always a simpler way to do things. We are always challenging the status quo and will easily change to keep bettering our company and its team. We always challenge and achieve new goals as we value improvement. If you are an individual that value challenges, improvement, change, and simplicity, you will love being part of our team! This is a full-time, permanent position with 8 hours per day and paid 1 hour break for 5 days a week of work with paid US federal holidays and potential bonuses. Some technical qualifications are as follows: - Email in professional manner - Research online - Fast keyboard typing skills (minimum 65wpm) - Fluent in English, written and spoken - Able to write a detailed article about a given topic - Some experience using Quickbooks or Xero is recommended - Headset (Post training stage, we will provide you with upgrades for your home office to help improve work efficiency) - Tech savvy ABOUT YOU: - Great personality - Success Driven - OK with Working on weekends - Patient - Degree in Engineering a plus - Automotive background is a plus MUST PROVIDE: - Internet speed test - Please provide a screenshot - Top internet speed capacity at your location by your internet provider - Please provide the info about your computer`s speed, ram space, hardware information - Skype ID, so we can contact the right person immediately - Voice recording. You can use any tool you want, here is the one that is completely free: http://vocaroo.com/ HEADS UP: During the application process, you will have a voice interview via Skype, series of real time online logic and memory tests. We are looking to fill a permanent position. *Applicants who does not provide the results of the internet speed test and info about your computer as well as the answers on all screening questions will be automatically rejected. Thank you for inquiring!
Skills: Call Handling Blog Writing Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
International 24/7 Call Center (inbound) is looking for several Dutch speaking candidates. We are looking for people with good communication skills, adaptable, outgoing personality who can work independent as well in a team (online). We are especially looking for candidates who are interested in having a monthly fixed income (20 - 40 hours a week) for a long period. It will take time and effort from our candidates to get familiar whit the system and procedures before they can start working. Job Duty: * Answer incoming calls professionally to customer standards and provide information or explain procedures. * Follow up those established procedures when needed in clients system. * Demonstrates competency in computer knowledge of systems required to perform duties. * Monitors calls to ensure they have been properly followed through. * Update your job knowledge and participate in educational training opportunities * Accomplish organization service level * You need to have a fixed internet connection (no wifi) or at least be able to connect the internet-phone (hardware) directly to your router/modem. Internet connection has to be stable and fast (at least 5MB download speed / 1 MB upload speed) due to phone/speaking quality whit work. * A good reliable laptop and working area. You can work from home, but keep in mind. Our customers expect to call a office / call center. (so avoid noise like TV, animals, people yelling, etc.) Qualifications: * Skill qualifications like verbal communication, Phone Skills, Listening, and Data Entry Skills * People skills, informing and customer focus, customer Service * Attention to Detail, Professionalism and Multi-tasking * Able to work under pressure on busey moments, prioritize workload. * Can work on own initiative. * Flexible, reliable and punctual. What we offer: * Guarantee of min 20 hours a week (up to 40 hours a week is possible). * Possible to work 10 - 12 hours a day ( night hours are more quit/easier) * Long-term period (6-12 months or even longer) * You can have fixed working days and fixed working hours weekly. * We provide you a phone (IP Phone), headset and software.
Skills: Call Handling Customer service Phone Support