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Call Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a Real Estate Brokerage in need of a Assistant to help us with email responses, data entry and email follow up. We need someone who is reliable and can multitask, while providing great customer service to our clients. We care greatly about work quality and individuals that are detail focused will do best in the position. As a new member of the team, we will train you very thoroughly and expect a high level of communication. Below is a quick list of task and requirements. Job description - Quickly respond to email leads using predetermined responses. - Data entry: Enter lead information into lead database - Qualify leads with predetermined criteria. - Schedule showings with qualified leads using canned responses. - Utilize your great business acumen to add to the team - Maintain good communication. Requirements: - Knowledge of Gmail & Google Doc or willing to learn. - Ability to type quickly. - Able to work at least 6 hours a day between 8am and 10pm Eastern Time Zone (UTC-05:00) - Great communication skills - Detail focus - Hardworking, Responsible and willing to learn new skills. - High level of English - Drive and determination to see clients happy - Good organizational skills - Ability to work as part of a team - Writing including great spelling, grammar, and punctuation skills. - Strong Administrative Skills such as Creating Reports/Documents, Data Entry , Email Handling, etc Preference will be given to applicants who can demonstrate the above requirements and individuals with high type speeds (~60 - 90+ wpm). Looking to pay $7.50 to start (Im flexible)
Skills: Call Handling Calendar Management Content Writing Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a new mutichannel media company that operates mainly in the US and currently have multiple openings. What we do now is calling people on their home landlines and inviting them to join our new site. In addition to the regular compensation, there's huge exceptional benefit: when you reach 1850 registered users, you automatically become a shareholder and enjoy an additional passive income forever: The 25 persons that we're hiring will own 40% in equity. Your daily schedule and workload are all up to you. Full info will be provided during interview.
  • Number of freelancers needed: 25
Skills: Call Handling Cold calling Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an Ecommerce Canadian company located in Vancouver, BC. We offer physical products in Home, Kitchen and Toys category. We are expanding and in need for new staff. In order to keep the cost down we are looking to hire someone from Philippines. What is the job: We are looking for someone who can help us with day to day tasks listed below: - Offering phone coverage for incoming calls (usually from Suppliers) during local business hours of 9AM - 5PM (1AM - 9AM Manila Times) YOU MUST BE ABLE TO WORK WITHIN THIS HOURS OR DO NOT APPLY. - Contacting suppliers and opening wholesale accounts with them ( Call center experience would be an asset although there is no cold call as suppliers want our business more than we want theirs. You MUST be fluent in English with minimum accent) - Updating our website's Inventory, Prices, Promotions and so on ( Online store design and development experience would be an asset. We are using Shopify) - Weekly reordering of out of stock items from our suppliers - Reviewing new suppliers product lines and coming up with new items to add to our inventory based on our in-house formula (The candidate would be thought our system) - Price competition on Amazon (Previous WORK experience with Amazon would be highly recommended) - Uploading new products to Amazon, Ebay and Shopify (knowledge of all 3 platforms would be a HUGE asset) - Liaising shipping between the suppliers and our warehouse (Training would be provided. But attention to details is extremely important) - Going over received inventory at warehouse and following up on missing items (Training would be provided) - Monitoring reviews received by customers and correspond with them and Amazon to gain customer satisfaction. (Training would be provided but empathy but customer service skills are necessary. Also English Writing skills are necessary) - Online research for new ideas from time to time - Providing general secretarial support to CEO Who You Are: - You are extremely detailed oriented with minimum error - You are smart and looking to create something amazing - You can commit min 30 hours a week - You have previous experience with online research - You have extensive experience working online with proof on one of the major platforms such as upwork - You have outstanding speaking and writing skills in English - You ARE LOOKING FOR LONG TERM - Website development knowledge would be a huge asset - Call center experience would be a huge asset - Experience working with Shopify would be a huge asset - Knowledge of Amazon and Ebay would be an asset - You have good Internet Connection and quiet atmosphere - You can meet the time frame without exception Generally speaking I am looking for someone who gets the job done and speak up his mind. Someone who does not stand still and helps me with creating an amazing brand. You are not only looking to make a living. You are looking to pursue a career and be part of something bigger. You are smart and hard working and willing to do whatever it takes. Please only contact me if you think you are fit for this job and send me your resume and cover letter and address each of the Criteria listed above.
  • Number of freelancers needed: 2
Skills: Call Handling Administrative Support Amazon Web Services Amazon Webstore
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
About us: At Golden Age Companions, we don’t just provide in home care, we provide fast, reliable, hands-on care with a guaranteed caregiver you will love. We are dedicated to providing personable, hands-on, and integrated caring services that aim to help people maintain safe and comfortable life standards within the familiar settings of the home. The company is the brainchild of Scott McKenzie, who became passionate about the home care industry after witnessing its value firsthand, caring for his grandmother and appreciating the value of quality care received within the domestic environment. Sadly, Scott’s beloved grandmother was later transferred to a nursing home beyond his control. There, she received substandard care, passing away shortly thereafter. Scott’s firsthand experience is a catalyst for his commitment to helping elderly people enjoy great quality care within their own homes for as long as possible. Job Description Position: Staffing Coordinator Definition: One who assigns and schedules providers to each client referral for which he/she is responsible. Supervises assignment and provides channels of communications between management applicants, providers and clients. You will be responsible for using and updated our cloud based software that has each client account, caregiver files, etc. You will be the contact person for our caregivers to call if they have additional questions. Qualifications: Represents agency in a professional manner and image. Comprehensive knowledge of scheduling and staffing for Client care. Excellent communication and management skills, both written and verbal. Ability to multi-task and stay detailed orientated. Ability to work in a team environment for effective care of the client. Goal oriented and self motivated. Service oriented with client, providers and management. Basic computer and telephone skills. Duties and Responsibilities: -Providing accurate and timely services to our client. -Recruiting, interviewing, hiring and processing applicants. -Maintaining confidentially of all client information. -Scheduling and coordinating caregiver/client assignments. -Fulfills on-call responsibilities, including alternate weekends. -Conducting client assessment and supervisory client visits. -Monitor and resolve daily staffing, attendance alerts, and client’s complaints. -Prepare and verify client billing and providers time slips. -Prepare and conduct timely orientation and educational meetings.
Skills: Call Handling Call Center Management Computer Skills Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We need someone who can be a Virtual Assistant for our Director of Operations. Hard working individual who seeks growth within a company. Speak fluent English Telephone incoming and outgoing Custom Support - Service Emails Type 45 wpm Knowledgeable with computer skills MS Word, Excel, Quickbooks, Zoho, Mailchimp, etc.
Skills: Call Handling Administrative Support Appointment Setting Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
Hi, Our company is selling shaker cups and we are looking for an open caller to set appointments with big distributors. You should be native speaker in portuguese. Your english should be descent. As well you should be able to call via skype people in brazil. Please show us your previouse experience you made. You don't need to sell anything, just setup appointment for me as the closing caller. Best, Adam
Skills: Call Handling Cold calling Lead generation Portuguese
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Basically need someone who has "been there and done that" in all customer service situations. If you are that person then that should really be all I need to say. But beyond that the particulars are that we have a voip based phone system and a salesforce.com CRM. We make use of Cases, as well as knowledge and are attempting to build out our entitlement process (workflows within an individual case). We are 100% inbound and can only get to a fraction of those even wanting to sign up. I have been plaqued with years of the worst employees one can imagine, due to my having to fill more than a dozen executive roles and not having systems in place to insure people are behaving as good honest ethical and moralistic folks in all situations. I thought everyone was just like that normally but I would be mistaken it appears. Thus I have no systems--just always told people to empathize, sympathize and find a solution fast while making sure the client feels that you are taking their problem as serious as they are---which is easier said than done. So at the very least I need a "hired-gun" to be my go to guy/gal that I can trust will always do what is right by my clients and protect a hard fought and won good reputation while not giving away the farm every time someone is upset. Because we both know why the appear upset isn't usually the root of the problem. On a larger scale this person could create training materials and systems of standard work, as well as assist in building out the knowledge base. Perhaps even hire, fire , and manage the staff. As I try and my cognisant and honest with myself about strengths and weaknesses and dealing with employees that are not like me is very challenging for me and thus I am very bad at it.
  • Number of freelancers needed: 8
Skills: Call Handling Administrative Support chat support Content Writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are seeking a telemarketer with experience in outbound sales to update our CRM database of potential clients. We will provide you with all the necessary information as access to CRM software. Main tasks would be: - Professionally presents services to potential customers. - Update client details on CRM database Please provide information about simmilar previous campaigns.
Skills: Call Handling Cold calling Lead generation Outbound Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
New York based insurance company is looking for bilingual appointment setters - lead generators to work from home. We provide VOIP phone, lists, and systems needed Ideal candidate will have: 2 years sales experiences Call center experience a plus Customer service experience Must have high speed internet Must have computer Must have head set US Based VOIP or Magic Jack a plus. Hours: 8 AM - 8PM PEST Monday - Friday 9-6pm Saturday Compensation: $300-$1000 a month with minimum production required. If you have the experience and background and feel this is the position for you, please send your resume in English with your Skype ID. Please indicate that you have read the job position and are OK with the compensation.
Skills: Call Handling Appointment Setting Cold calling Customer service
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