PROPOSALS WITH INDIVIDUAL RESUME (only a DOC file) and +91 no. will be given greater preference and would get the first call. **Please message me for immediate consideration
I am Ravi Kumar. I am a Permanent Resident of the USA. I do consulting for many companies here. Since I have much work at hand, I do hire freelancers to help me with my work. Below posted is one such requirement and if anyone is interested, please do feel free to contact me.
NOTE: Candidate can work remotely and will be paid monthly/biweekly. So you pursue the job in my name and get paid monthly. Thank You, if you have any questions please feel free to contact me.
Setting up agent IDs
Using Agent Desktop
Telephony side: setting up agents in Cisco Configuration Manager
Setting up agents in the Communication Manager (phone system software)
Cisco Contact Center scripting experience
Scripting experience with Script Editor & Script Explorer (to write scripts for the toll-free line
Must have experience developing the scripts
Service Now Desired