We are looking for a Technical Support representative with experience in Linux Systems, WHMCS, cPanel/WHM and Virtualizor. We currently have about 15-20 active tickets a month.
You will be provided with a Boxne Netowk Solutions email address. You are only asked to work for us when you get an email of a new support ticket has been created.
*You will only work when a email of a new ticket is created
*You will be paid for the amount of hours worked to resolve the issue
*Your hours will depend on the amount of tickets + bonus if resolved promptly.
*You will be asked to respond to this ticket within 8 hours of ticket creation.
*We are looking for talented individuals willing to work at a low hourly cost. Bonuses/Raises will be available as we expand
Respond to a service outage within 10 minutes (Text message will be sent to your phone)
Understand Virtualizor, cPanel and WHM, Linux, Windows and WHMCS.
*Have had prior experience with other hosting providers.
*Be on Standby working on other projects for atleast 8 hours a day. (You will be asked to stay in a live chat session, during this time.)
*Must be fluent in English.
*We may ask you to provide Toll-free phone support as well. (Undecided at this time.)
Ability to work with a team is necessary!
Must be fluent in English*
Must be able to complete job within 10 minutes if a Administrator requests the task to be completed.
**YOU ARE RESPONSIBLE TO LOG YOUR OWN HOURS!