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Chat Support Jobs

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Fixed-Price - Est. Budget: $ 500 Posted
Comm100 provides enterprise-grade live chat software for businesses to chat with their website visitors in real time. We want to develop a directory of canned messages that our clients can directly import into their live chat account for immediate use. The canned messages should be categorized into different categories, such as greetings, goodbye, pushing for response, responding to angry customers, asking for certain information, etc. The messages should be in a universal format that can fit into various industries, as our clients span all the industries. We are looking for a real customer service expert who can come up with a complete list of canned messages based on his/her industry experience, instead of scraping from the Internet. About Comm100 Comm100 is the global provider of live chat, email marketing and help desk software. With "100% communication, 100% success" as our motto, we are committed to making customer communication simple and effective for you. Comm100...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for an experienced Administrative Assistance. My top priorities and requirements are: 1- English Communication Skills (English or BS degrees in English or other humanities or legal courses are preferred) 2- Social media and Internet savvy. 3- Skype communication audio or video a must.

Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hello! I am the CEO of a startup which provides motivating video calls to help people start their day off right. The website is here, spriteli.org We are interested in hiring a customer service manager to handle any issues our clients encounter and assist them with onboarding. - Answer, log and escalate front end IT service desk issues, primarily via email. -Experience with using and setting up Zendesk, Helpscout or similar strongly preferred - Excellent written english communication and customer service skills. - Should only require a few hours a week, but should be available every weekday from 7AM to 3PM Eastern US time

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Company: 99designs.com Replacement / Substitution ONLY FOR MEXICAN AND BRAZILIAN RESIDENTS Spanish Customer Service Operator for spanish and latin american clients Email, chat and telephone 8 hours a day Mexico: 6:30 AM to 03:30 PM Brazil: 8:30 AM to 15:30 PM 1 hour lunch Requirements: Spanish native Advanced English Fond of graphic design Positive attitude Computer & Internet skills Home residence: Brasil or Mexico

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer support via phone and email. Cosmetic and beauty products. Native Speaker Customer service experience is a plus Computer savvy Please fill in this short form to be considered: https://docs.google.com/forms/d/1z6BHHn-1XVcGAKckbHB4TcXXw5p2hShnrzRzFzKB8rE/viewform

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Provide world-class customer support for a Flash-based Webinar Platform. This includes responding to incoming trouble tickets, emails and live chats. Need to know basic to advanced computer troubleshooting, such as application installations, solving browser plugin issues, network troubleshooting (ping, speedtest, firewalls), etc... Work with users to determine root cause or issues by logging into their software subscription and, at times, taking remote control of a users machine. Provide excellent follow through and resolution on the customer’s behalf. Log all details of client interactions including problems reported by the user, steps taken to diagnose, and what actions are required to further refine and resolve the matter via Freshdesk support tickets and Live Chats. Provide help for platform testing and perform other duties as assigned. This is a full time job; shift is 7am-4pm US Central time. Please see attached job description for full details

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are seeking 2 responsible candidates to apply for a position at our company as member service representatives. As a member service representative, your job will be to assist our members with professional, knowledgeable and courteous service. Your hours will be Saturday and Sunday. ALL SERVICE WILL BE DONE BY EMAIL- We have a spreadsheet of responses which require some custom writing, which adds a personal feel to the message, before sending. Candidates should be able to understand american lingo, as well as write and spell the English language at a professional level.