I'm looking to hire a skilled tech to handle the onsite support for my company. This job may only be 5 to 10 hours a week to start but can well exceed that some weeks. Currently clients that you will be serving are based primarily in the San Gabriel Valley to Hollywood to Pomona and a few clients in Orange County. Eventually we will expand all over Southern California.
I'm looking for someone that can provide onsite support of Windows based computer systems while presenting a happy and caring attitude towards customers needs. You will be
The job will be on call and you will set your hours of availability each week. Typical customer calls are about simple printing issues, wireless connectivity issues, running new network cable drops, setting up new users in office, replacing computers, replacing hard drives and other hardware such as NIC's and video cards. You will basically doing everything that can't be done by a remote tech.
You will also need to have a great understanding of troubleshooting networks. Firewalls, Routers, Switches, etc. All clients are Windows based from Windows 7 to 10. There are a few clients with Mac's (not necessary for you to know anything with Mac but it's a plus)
You will be expected to be confident in working alone while also providing great customer service and presenting a clean professional look. I can't stress the quality of customer service that I would expect.