Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're starting a new call center for our real estate firm. There are 3 open positions. Working hours will be from 9am-12pm and 3pm-7pm US Eastern time. The call center is open 7 days a week. This is for experienced telemarketers. Freelancers ONLY--no call centers please! You'll be paid an hourly rate based on performance with a bonus after every 9 appointments booked. This is a very lucrative and steady position for the right person. You should be hard working and comfortable with sales. Candidates with heavy call center experience, who can bring ideas on call center set up and best practices to get results will be heavily considered. Only bids under $5/hour will be accepted. You should be able to speak and write English fluently. Any an accent should not prevent a customer from understanding you clearly. Proposals with gramatical mistakes will not be accepted.
Skills: Customer service Appointment Setting Cold calling Lead generation
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The ideal candidate for the Customer Service/Administrative Support position has a keen sense of detail as well as a methodical and thorough approach to work. We are looking for someone who is a "people person,"  self-motivated, and detail-oriented.
 You need to have excellent communication skills, be organized, patient, good at juggling tasks, managing processes and prioritizing. A background as an administrative assistant is a highly suggested. Must be highly proficient in Gmail, Google Docs, Scheduling, and general customer service. 
 Proficiency with WordPress and Mailchimp are a plus. Duties include but may not be limited to: - Manage company customer service inbox and provide impeccable customer service - Manage founders calendar via phone and email interaction - Manage interview and public relations requests Inbox Management: - manage company customer service inbox and provide impeccable customer service - manage founders calendar via phone and email interaction - responding to reader emails with a personalized canned response - responding to freebie feedback emails with a personalized canned response + adding to google doc - responding to feedback emails with a personalized canned response + adding to google doc + forwarding to founder - basic customer service/tech support for the community members - responding with a personalized canned response for speaking events/online summits/affiliate offers + flagging their replies for me to review - forwarding receipts - forwarding any book purchases to manager - verifying + adding Facebook group requests Retreat Registration Management: - receiving and tracking applications and payment - managing email communications with all participants - managing waiting list - coordinating with host and venue as needed - gathering all pre-retreat items and preparing them for founder (photos, emergency details, etc) Additional tasks based on experience: Membership Management: - update + schedule weekly emails - schedule any Retreat/Community Event reminder emails - upload and post additional content to the members area Newsletter - format weekly newsletter
Skills: Customer service Administrative Support Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Customer Service Representative responsibilities: 1. Call completed jobs and talk to the customer regarding: a. The amount they paid the independent contractor. b. Ask if the job was completed accordingly and with satisfaction. 2. Follow up with independent contractors to make sure they complete their online questionnaire and remind them to submit pictures of invoices and of the jobs completed. 3. Check emails from customers and send them to independent contractors. Must be able to use skype or another program to make calls in the US. Must be able to speak in English with the customer being able to fully understand you.
Skills: Customer service Customer support Email Handling Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
We are ramping up with our project's expansion for the last quarter. We are in need of Appointment Setter that will schedule the job applicants for an interview with the Manager of a Financial Company. Easy tasks! No sales required! We need those that can start right away! Minimum Requirements: 1. DSL connnection- 3 MBPS wired and cable, PC, working headset with mic and speakers. 2. Work Timezone: LA PST Business Hours 9:00 AM-6:00 PM. Monday-Friday. 3. Good communication skills. Must be conversational, good tone of voice, good enunciation. 4. Preferred with BPO experience or dealing with offshore clients but not required. Details of the job will be explained during the interview. The Company offers career growth. Upon application, please include a sample voice recording using the attached script. We are on immediate hiring and we only need Contractors that can start with us right away.
Skills: Customer service Appointment Setting Outbound Sales Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are expanding our marketing staff. We are looking for a few new individuals to call businesses and homeowners to offer company services. Need a motivated and self-efficient individuals who can complete tasks as requested. Able to speak with decision makers, set up appointments, and qualify lead prospects. Email flyers, and follow up with prospect. If you understand how to close please apply. Training will be provided. Must be driven and money motivated. Pay Starts with hourly plus Great Commission. This position is paid on performance. Part time Hours from 8am to 8pm PST, capable on making calls to the USA, Mexico, Canada. Must have the phone technology already in place. Apply only if you meet the qualifications and can work the hours required. There is many opportunities to grow into a long-term position with this organization. We are looking forward in hearing from you. Work will start on Oct. 21
Skills: Customer service Cold calling Email Handling Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need someone who can handle and answer chat support tickets part time during our working hours. Support tickets will be for our customers who are currently using our software. You will have pre-written responses you will be using as well as support tickets that require a bit more of a response and will need to provide an answer based on the help documentation we will provide. Requirements: -Fluent in written and spoken English without grammatical errors -Reliable (you must be able to show up on time!) -The ability to go through help documentation and provide a thorough answer for our customers. -The ability to respond to chat support tickets in a quick and efficient manner.
Skills: Customer service chat support Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company looking for Administrative Assistant. This position is responsible for answering phone, typing reports, filing and assisting with other administrative duties as needed. Organizational skills and knowledge of word, excel and other Microsoft products required. This is a growing company with opportunities for internal growth. Prior office and administrative experience necessary.
Skills: Customer service Administrative Support Data Entry Microsoft Excel