You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Customer Service Jobs

915 were found based on your criteria {{ paging.total | number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("hourly") | number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("fixed") | number:0}})
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for an English speaking general virtual assistant that can work in the afternoon of a CET time zone for at least 3 hours per day. Please read all of the following requirements and make sure you follow the instructions. The job will be for 6 months or longer and is for part-time work. In the future, this can easily lead to a full time job. If the successful candidate works out, the position could be indefinite. INTERVIEW PROCESS: We will filter all applicants and invite the most promising ones for a skype interview If successful, we will interview you personally in Manila IN THE WEEK OF MARCH 7-14. ABOUT YOUR ROLE: We are looking for a General Virtual Assistant (GVA) able to perform a variety of tasks. ABOUT YOUR TASKS: scheduling, manage google calendar, handling emails, administrative support, work on task management software, performing general virtual assistant tasks and making calls, do social media, do transcriptions. EXPERIENCE: You should demonstrate proven experience in this role. LANGUAGE SKILLS: Fluent English (mandatory) - written and spoken. No accent preferred. You need to have a working Skype. The SUCCESSFUL CANDIDATE will: 1. Be able to follow instructions clearly and independently. 2. Send me a 30-45 second long audio of themselves speaking about why they should be hired for this job - see example of how to do this below. 3. Should have a computer and stable Internet connection so that they can conduct calls with English speaking markets. 4. Should have no strong accents in their spoken English. 5. Be responsible, reliable, professional and be able to work unsupervised, and independently. To apply for this position: please start your application with the words “Entire job description read and I love dancing in the rain”, and provide a description of my requirements in your own words. Please also include a recording of yourself speaking in English of 30 second length or longer (this can be you talking about yourself or something you are interested in, it doesn’t really matter - I just want to hear your level of spoken English). You can very easily (and for free) record a short clip of yourself speaking at http://vocaroo.com/ (100% free, no setup or sign up required), and send me the mp3 in your application. Or you could also use a phone call you’ve completed for another client. I look forward to hearing any questions that you may have about the job, tell me why you want this job, and why you will be good for it. ABOUT US: We are a world-renowned organization that is driven by the passion to help others, to change the world and to have a positive impact on a lot of people's lives around the planet. You will be given the chance to become a long term member of a foundation focused on peace and on improving the well-being and quality of life of individuals and organizations. WHO WE ARE LOOKING FOR: A highly reliable, intelligent, highly organized, experienced, responsible, available and dedicated person to help us run things who is committed to deadlines and can deliver on time. YOUR LOGISTICAL REQUIREMENTS: A quiet room from which to make calls. A stable internet connection. Stable power (no outages). This is a LONG TERM position. We generally receive many applications so we wish you the best of luck!
Skills: Customer service Customer support General Office Skills Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
I need a person experienced in customer service and generating leads. I simply need the chosen candidate to contact home owners within a region and book appointments for FREE ASSESSMENTS. This is regarding heating and cooling units within a residential property. The catch phrase that will help to generate the leads will be that the government is giving incentives to all the eligible home owners. Further information will be provided with a script to the chosen employee. If interested, email me your SKYPE account so I can discuss compensation and terms over a video call. Looking forward to the person that wants to make money!!
Skills: Customer service Appointment Setting Cold calling Lead generation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire someone to handle customer service duties for a real estate investment company: Specifically, you will: 1. Respond either through email or phone to leads generated from our marketing campaigns. 2. Occasionally calling people who may have a home for sale or rent or guests making inquiries. 3. Update our facebook, twitter accounts, etc. 4. Manage our marketing campaigns. We are looking for a person who: 1. Is available for 3/4 days out of the week for approximately 2-3 hours per day 2. Has worked in a customer service setting or a similar customer-facing job. 3. Has a solid command of written English to reply to customers 5. Must have the ability to build rapport with a potential buyer and seller. 6. Need somebody with very enthusiastic and cheerful personality. 7. Has experience with Google docs, Google Voice and Gmail. 8. Would prefer person to have a dedicated home phone line. 9. A person that we can rely on. How to apply To apply, please record your voice sample describing why you think you are good for this job and submit a custom cover letter showing me that you can write in English. Hours are going to start at 7 – 8 hours per week, and climb with additional responsibilities. --- Skills: real-estate, marketing, facebook, twitter, faxing, english, gmail
Skills: Customer service Google Docs
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fitness brand is a business that prides itself on great customer service. We get dozens of emails a day, specifically in regards to our most popular product (an online workout program). We need a full-time customer service rep. You must be knowledgeable in fitness and English must be your native language. You will be given model answers, but you must be able to communicate effectively and keep customers satisfied by going the extra mile for them. You will mainly be expected to answer everyone through email/LiveChat and occasionally need to speak with customers/leads on the phone.
Skills: Customer service Communications Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Buy My Yoga is a fast growing yoga startup specializing in e-commerce yoga products including gear, clothing, and jewelry. We are looking for the best virtual administration applicant to become a part of our team. The right applicant will have excellent reading and writing skills in English, as well as incredible communication skills via email and telephone. Reliable, sharp, punctual, honest and dependable are just a few of the qualities we strive for in the right person. If you are a fast learner, have a great personality, and pay special attention to detail and follow up - you have the qualities we are looking for. Knowledge of Microsoft suite a big bonus, as well as other computer fluency. You must be available a minimum of 20-30 hours per week on an ongoing basis. You must be comfortable using Skype as a primary mode of communication as this is how we communicate with most of our associates and vendors, through chat and telephone. You will also need to have the skill to compose well written and concise emails to our business associates. Good listening skills and a can do attitude a must.
Skills: Customer service Administrative Support Email Handling Internet research
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are seeking a virtual assistant with fluent Chinese skills for ongoing support on various assignments, mainly related to the Chinese market. We are a Danish consultancy firm specializing in supporting European companies on the Chinese market. That will be mainly product sales (export), market research, partner search and translation. The assignments will vary, but may include: - Answering customer enquiries - Handling instant message (WeChat and similar) - Finding freelancers and sales agents - Translating messages - Ad hoc tasks The person we seek is: - Fluent in Chinese and English - Very responsive to communication - Service-minded - Structured and organized The person does not necessarily have to be located in China. It is important to emphasize that for this role responsiveness is very important. The person will be dealing with customers, and it is important to promptly answer any questions or enquiries. The duration is ongoing. However, the workload is very difficult estimate, as it depends on customer activity and projects we have. Entry-level candidates are welcomed. We look forward to receive your application.
Skills: Customer service Chinese English Internet research
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
This is a job to use my email templates to contact prospective clients who all use a particular website. I will provide the email, and you will then contact clients in a specific geographic area to offer our services. there will be targets as to the number of emails sent per day/ or shift, and it would then be helpful if you could provide a report as to the number of emails sent per shift. It would be helpful if you also know how to use Air BNB. Please let me know if you have any questions. Please submit your best bid, please submit your price per number of emails sent, so price per 100 emails sent... I look forward to hearing from you. Regards, A.
  • Number of freelancers needed: 2
Skills: Customer service Data Entry Email Handling Email Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking to hire a personal virtual assistant to assist with business and at times personal duties. Duties include: - Conducting research on given topics - Create and maintain social media accounts - Data Entry - Writing/Answering Emails - Assist with eBusiness duties (create/maintain product listings), and customer service emails, etc. - Perform other admin jobs as needed. Applicant must: - Have exceptional fluency in English - Be able to write in a professional and customer oriented manner - Be organized and consistent - Have transparency and open lines of communication - Able to think on their own and have great judgement - Be able to maintain confidentiality - Be consistent and able to handle complex jobs - Multitask Looking for a personal assistant who will be able to a trusting colleague, and will be able to be long term.
Skills: Customer service Administrative Support Customer support Data Entry
Looking for the Team App?
Download the New Upwork Team App
Fixed Price Budget - ${{ job.amount.amount | number:0 }} to ${{ job.maxAmount.amount | number:0 }} Fixed-Price - Est. Budget: ${{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
Skills: {{ skill.prettyName }}
Looking for the Team App?
Download the New Upwork Team App