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Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Newly created online business are seeking and outstanding customer service driven professional with previous outbound customer service experience. The daily task of this exciting role are: * Calling existing customers to ensure product has arrived * Building rapour with customers and ensuring they are satisfied with the product and service delivered * Handling any dissatisfied customers with excellent customer service and follow up * Keeping the database up to date and following up where necessary The ideal candidate will have outstanding customer service ability with excellent communication skills and fluent spoken English. This is initially a part-time role with a minimum of 10 hours per week, however based on performance more hours hours of work will be available. Please apply with an updated resume and cover letter.
Skills: Customer service English Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone to respond to messages received from followers of our Facebook page. The messages are from Spanish speaking English language learners so could be written in English or Spanish or both. Therefore, applicants should be competent in both languages. Usually the messages are questions about English grammar etc Some templates will be provided. Must have excellent English and Spanish skills.
Skills: Customer service English English Grammar english tutoring
Fixed-Price - Intermediate ($$) - Est. Budget: $635 - Posted
Hello, We are a large multi-layered marketing company, in need of a couple of people for very specific positions with regard to our latest project. We are looking for someone with basic computer skills who can work directly with us. We need someone with basic writing abilities who can create short basic write-ups online. Skill-sets we need, are writing, copying, proof-reading, and ability to fill out and submit simple forms. As such, you will be able to work with us from home remotely, online. We need any and everyone located in the U.S. who is interested in performing basic work for us on a regular part time basis. An ability to follow simple instruction is crucial. We have flexible payment options based on which part of the project we have you do. This project is broken up into a couple of parts, and some parts require some writing for which we pay $0.05 per word. Another part pays a minimum of $15 an hour for as long as you work on the project. The last part of the project pays per section/survey completed, and the payment for this varies from $5-$75 or more. We will need you to be able to work 2-4 hours a day, and we pay weekly. To get accepted for this job, simply go to our site below and send us your details at: http://od.gigmarketer.com Thank You, Steve Maynard Human Resources Management http://od.gigmarketer.com
  • Number of freelancers needed: 5
Skills: Customer service Administrative Support Creative writing Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you fluent in English like a native speaker? Do you have a quiet working place with stable internet and electricity? Do you want a promising long term opportunity? We want to hear from you. We have a role requiring some inbound call handling, email handling, some occasional research. In your cover letter, state the minimum hours you seek and also the lowest you accept per hour.
  • Number of freelancers needed: 4
Skills: Customer service Administrative Support Call Handling Customer support
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
HR/Admin Support for Appointment Setting need an outsourced call that will represent our brand in an efficient, professional manner Fill our Team’s Diary with Appointment Setting The Call Assist’s outbound call can contact our existing name on our HR database and offer them an opportunity to meet our team to talk about our job offer. Call Assist also works with companies to help manage the time for appointments .
Skills: Customer service Appointment Setting English Outbound Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a VA to join our team and grow with our business. Hours - 1-4 hours per day. This will increase as you learn more about the business and take on more responsibility. - Start time: 9am AST (Australian Standard Time) Mon - Fri Skills Required: - Excellent English reading and writing - Ability to clearly follow instructions - Initiative and problem solving skills - Attention to detail - Excellent communication skills Work Description Process customer orders - Sending order information to warehouses - Creating pre-paid shipping notes with online postage portal - Send tracking information to customers Respond to customer service enquiries using ZenDesk - Follow a system to determine relevant email template to use - Use initiative and problem solving when no relevant template for enquiry - Ask questions with suggested solutions when unsure - Friendly customer-focused approach to all enquiries Manage Product Content System (adding new products to woocommerce stores) - Create CSV with required information - Communicate with other staff to gather information for CSV - Rename image file names - Upload images and CSV to woocommerce store Update supplier inventory - Reading spreadsheets to identify out of stock items - Managing stock on woocommerce stores Required Experience/ Skills - Wordpress (preferably Woocomerce but not essential) - Customer support (preferably Zen Desk but not essential) - Gmail and Google Docs When applying for this job, please start your cover letter by telling us your favourite colour. Then go on to provide relevant experience that makes you a good fit for this job.
Skills: Customer service Administrative Support Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 30+ hrs/week - Posted
We are looking to hire a few people to conduct a search for retailers that fit within our specific demographic. The person that we are looking for MUST have experience in Lead Generation and with experience in doing it for a retail company. We will be providing a general idea of our demographic, but will need someone who is self motivated and able to think on their own to generate search lists and find us new leads. We want someone that is very diligent and can get work quickly. Ideally we would find someone that we can work with moving forward.
  • Number of freelancers needed: 2
Skills: Customer service Cold calling English Lead generation
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