Customer Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $10 - Posted
We are an focusing our company's campaign online and would like to expand our reach through facebook advertising. This job is for filipinos residing in the Philippines. No experience needed. You just need to be a facebook user that has a facebook profile that was created for a year or more. You will get paid every on the 3rd and 18th with the number of days that the ads run on your page. We will count the number of days and pay you 10 dollars each day once you reach the cut off. Requirements: - facebook profile (1 year old or more) and facebook page created 1 week or more with no bad images and with original content - 20/40 min of your time everyday - Skype - available for work once called on CP - google chrome - Stable internet connection (wifi will do) - can follow instructions - 9-4pm work time Philippine time Please fill this info up so I can call you. Name: Skype: Contact number: Facebook Page link: We will provide more info about the job once we interview you.
  • Number of freelancers needed: 30
Skills: Customer support Customer service Data Entry Facebook Marketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Heroic Leads is a startup company located in center city Philadelphia and we are excited to announce an opening on our team! We build marketing campaigns and provide leads to Realtors nationally. This is an at home position, requirements will be listed below. Sales Associate: As a Sales Associate, you will have the exceptional opportunity for career advancement. In this key role, you will be responsible for showing a potential customer a demo of our service. You will conduct 7-10 30 minute or fewer demos daily that should result in the potential customer registering for our service. These are people who have expressed interest in our service and scheduled a demo through our website. Job Functions: -Reach out to potential customers for scheduled demos -Follow up for "no show" demos. -Answer inbound calls routed to Sales -Report and track personal sales metrics -Achieve conversion and revenue targets Performance Objectives: -Expert salesperson/closer -Ability to convert 70% of demos or higher into paying customers -Ability to achieve 100% answer rate on inbound calls. Qualifications: - Sales experience that involves commission or previous experience in Real Estate -High integrity - Excellent customer service skills - Highly motivated to succeed -Excellent multitasking skills Requirements: -Able to work a set schedule -PC or Mac with minimum 1 GHz to 1.5 GHz processor, 1 GB RAM, 40 GB free space -Strong computer navigation skills (move between multiple windows and programs) -Existing High Speed Internet service -Quiet noise free home office space, free of distractions -Clear speaking voice
Skills: Customer support Appointment Setting Call Handling Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a quarrying and Mining company based In India, We are looking for a professional Marketing & Operations Manager to plan, direct and coordinate all organisation’s operations. You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. Our Main products are Granite Aggregates (Pakur Stone) and Granite boulders. These commodities are in good demand Bangladesh, we will be exporting these commodities to Bangladesh from India. We will give you leads in Bangladesh and our team will assist you, your responsibility is to Market these commodities and oversee the operations. This is a full time position. People who are related to Civil engineering, Construction, International Marketing and have a pleasant attitude are given preference
Skills: Customer support Call Handling Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
A large global hospitality company is seeking experienced, professional and motivated virtual/personal assistant to support members of our Singapore Corporate office and our Business Leaders while travelling for business across the South East Asia and South Pacific regions. Capability to fluently speak and write in English, Filipino and Mandarin is needed. Tasks would include but not limited to: - Diary and meeting scheduling and management - translation work - Administration support - Email support - Data Entry - Event bookings support - Travel coordination - Event coordination assistance - Drafting and formatting correspondence, documents & spreadsheets - Compiling paperwork and folders Ideally this person will have an Administration / Business qualification or certification and a proven high level of administration support. Ability to work varying hours due to time differences will also be required. Ability to be on call 24 hours a day support needed also. This is a great opportunity for continued support and project opportunities with a global company.
Skills: Customer support Administrative Support Content Writing Customer service
Fixed Price Budget - Entry Level ($) - $40 to $50 - Posted
PLEASE OBSERVE THE BUDGET BEFORE YOU BID. THANK YOU. A position for a live chat agent has arisen. We are launching a new website and expect live chat volume to be low, but we want to provide it to allow people to get their questions answered thus result in new sales of a business book. Successful applicant will need to be articulate cheerful person who enjoys helping others and making people excited about the products without heavy supervision. This is a long-term role and you will be expected to commit an agreed schedule to get things done. We are a global company but family owned business with over 12 years very successful track-record. Duties will include: ▪ responding to and starting chats with excellent English spelling and grammar ▪ Ensuring you are knowledgable about the products (business books) ▪ helping people through the order process ▪ Responding to queries from people who purchased already ▪ Checking the Twitter account to provide support there to inquiries You’ve got to have: ▪ Excellent communications skills especially written ▪ Good social media skills and knowledge of Twitter is helpful ▪ Very good organizational skills - this is NOT a solo job, you can work on other projects for other employers at the same time, but you need to be able to stop and respond to live chats as they appear. ▪ Really approachable demeanour, you are generally a cheerful and helpful person; smiley and friendly most of the time ▪ A will to grow within a company… There is LOTS of growth potential and so someone who wants to be settled down. ▪ NOT BE AFRAID to clarify and ask questions so that you know you are making the right decisions. ▪ Be able to work on your own really well - without having to be told what to do every minute. You have to be able to ask questions so that you know what you are responsible for and be proactive in ensuring things that are ongoing are maintained and managed well so that we don't drop the ball. To apply you need to send a covering letter telling why you think the above relates to you and why you think you’re the best for the job NOT a generic application answer please. Also tell me the colour of the sky to prove you have good attention to detail. WHEN YOU BID PLEASE BID A WHOLE AMOUNT FOR A MONTH'S WORK. THIS IS A FIXED BID EVERY MONTH THE SAME SALARY NOT HOURLY. Once again, we are not offering an hourly role as it does not allow honest representation of the work put in, so we will agree hours and monthly flat salary with the applicant we have the most interest in. * this is NOT a dedicated job the volume of live chats is going to be fairly small for the first 1-3 months, so this would suit someone who has the skills and wants to earn some extra money. You should be someone who spends most of the day/evening online and is able to respond to incoming questions.
  • Number of freelancers needed: 2
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We operate websites on both the WordPress and BigCommerce platforms. We're seeking an individual to perform the following duties... 1) Provide email and chat and some phone support to customers 2) Basic product, content and website maintenance 3) Advance Excel and Word skills required 4) Excellent command of the spoken and written English language 5) Work productively within Google Apps for Work (Gmail, GDrive, GDocs, GSheets, etc.) 6) Must be comfortable with and be able to learn and pick-up new technology, software and equipment 7) Excellent communication, troubleshooting & prioritizing skills required 8) Late model Windows PC, printer, cellular phone and high-speed internet required 9) Past customer service, website, technology experience required 10) Bilingual is a plus, but not required 11) Attention to detail and a can-do attitude are a must 12) Starting rate is $12.00 and up, depending on experience 13) We are an EOE - people of diverse backgrounds encouraged to apply Please submit a cover letter and resume to apply. Job Type: Full-time Salary: $12.00+ / hour Job Location: North America (required) Required experience: Technology & Customer Service: 2 years Desired 2nd language: Spanish preferred
Skills: Customer support BigCommerce chat support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job Brief Electric Movement is looking for a driven Social Media Specialist to join our team! We’re looking for a long-term relationship with a freelancer who can build our brand from the trenches on Twitter, Instagram, Pinterest and Facebook. The Social Media Specialist is responsible for attracting and interacting with targeted virtual communities and network users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing road map. Responsibilities Build and execute social media strategy through competitive research, platform determination, bench marking, messaging and audience identification Generate, edit publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action Set up and optimize company pages within each platform to increase visibility of company's social content Moderate all user-generated content in line with the moderation policy for each community Create editorial calendars and syndication schedules via Hootsuite, Buffer, or other. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information Collaborate with other departments (customer relations, sales, ect.) to manage reputation, identify key players and coordinate actions Requirements Proven working experience in social media or related field Excellent consulting, writing, editing (photo, text, video), presentation and communication skills Demonstrable social networking experience and social analytics tools knowledge Knowledge of online marketing and good understanding of major marketing channels Proven ability to increase bottom line efforts and results Basic sales skills Positive attitude, detail and customer oriented with good multitasking and organizational ability Fluency in English We are looking for an individual who is passionate about Electronic Dance Music (EDM) and wants to become a vital member of the clothing and lifestyle brand, Electric Movement. Monthly Time Commitment: 40 hours Bonus/ Incentive based work for reaching predetermined benchmarks/goals
Skills: Customer support English Grammar Facebook Marketing Instagram Marketing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Hi! We are a children's clothing company and we are in need of a marketing and sales associate. This person will be making class to new and existing clients and let them know more about our brand as well as take and process orders from them. This will start out as a part time job and can increase in hours. Great customer service skills as well as sales and marketing is a plus. A positive and easy going attitude is a must! We look forward to adding you to our team!
Skills: Customer support Customer service Email Handling Outbound Sales
Fixed Price Budget - Expert ($$$) - $5 to $6 - Posted
I need an agency to run and develop my brand new seo web services business, we will be specializing in small service industry's in the UK, i.e. windows cleaner, house cleaners, mobile car valeting plumbers etc..................... I need virtual assistant's for cold calling that are seo experts I need experts for all SEO services, I need a website developer for website developing I need a social media expert for my clients i need PPC specialists who knows the field inside out, their expertise can help you increase conversions and improve your return on investment whilst also reducing your marketing spend. I need the successful agency to out line a time scale and cost for a working corporate website, and also a monthly expense costing for each of the elements above, I have some goals , I will need the agency to gain at lest 1 new client per week, if you can't please don't apply !!!!!!!!!!!!!!!!!!!!!!!! if you have any questions please don't hesitate to contact me Regards Matthew
  • Number of freelancers needed: 10
Skills: Customer support Search Engine Optimization (SEO) Virtual Assistant Website Development