Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are looking for an administrator with a good command of English that will be responsible for referencing prospective tenants and providing administrative support You will be required to do the following Lead Generation 1) Find new tenants for rooms using a website portal Reference client duties 1) Liaise with prospective tenants via email 2) Check appropriate documents and ensure client documents meet the right criteria. 3) Book appointments for viewings 4) Follow up on booked appointments to confirm attendance 5) Providing regular feedback via email 6) Sending emails and receipt docs and applications to new tenants Property management duties 1) Respond to general tenant emails 2) Manage tenant database 3) Ensure all tenant contracts are up to date 4) Ensure all rooms are filled 5) Ensure all cleaning schedules are carried out 6) Ensure all meter readings are collected 7) Ensure all inspections and fire safety checks are carried out The right person for this job must be an assertive and motivated individual who knows how to think on their feet and is extremely pleasant over email correspondence and telephone. You will need to be a self starter You will need to have very good written English skills with some sales skills will be useful. Other duties include providing administrative support to the property managers Having whats app on your mobile phone is an advantage to have easy real time contact with the property managers in London.
Skills: Customer support Administrative Support Appointment Setting Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $750 - Posted
Hello For our USA online shop we need the following requirements - please suggest yourself if you make a fit: online product sourcing - finding items to buy on major USA e-commerce sites. customer support - "where is my package?" order taking over the phone - "may i help you place your order please ?" personal assistant - to help the CEO with daily tasks such as quality assurance and more. we are looking for candidate from eastern Europe only . Fluent with English. We pay based on $750/month Age 20 and above. Need your own pc / lap top / quite room / fast internet. Exciting and fun work thank you.
Skills: Customer support Administrative Support Customer service Sales
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
We need a female telemarketing executive fluent in Kannada. The individual will be responsible for developing business in the state. We provide Architectural 3D renderings and walkthrough services to Architects and Builders. For details you may visit the website : www.designlabinternational.com Regards Z DesignLab International
Skills: Customer support Administrative Support Customer service Telemarketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a successful ecommerce business working in different niches with platforms such as Shopify, Amazon and Clickfunnels. We are looking to grow our team with a highly experienced Project Manager/Team Leader with experience in Customer Service. You must be able to demonstrate a good level of previous experience and understanding with: - Microsoft Excel and Google Drive (formulas, data entry, Google Drive) - Experience in ecommerce and physical product sales is an advantage - Customer Service Experience (very high standard of written English and Live Chat experience required) - Project Management and Team Leader experience. You must be able to demonstrate the ability to manage projects and structure staff. - Knowing Photoshop is a distinct advantage - Experience with market research and market understanding is a big advantage. The working hours are: 2pm PH time to 9pm PH time Monday to Friday (with a one hour break in between) Sat + Sunday 3 hours Per day (at a time to suit you) You must be loyal and punctual and have a keen interest in growing and developing with our business. We are looking for a long-term, stable candidate who is ultra reliable. Please send your CV and covering letter. Thank you, Elad
Skills: Customer support Administrative Support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description: An intelligent, hard-working individual familiar with real estate is needed to fulfill the following tasks and responsibilities for a short term furnished rentals business: 1) Advertising and Marketing: - Post ads on various websites for short term rental properties (about a dozen) - Keep ads on Craig's list and other websites up to date with pricing and availability - Keep availability calendars up to date on all properties - Research prices and adjust on ads to keep occupancy at high levels 2) Customer Service and Support: - Respond to customer inquiries/emails from various websites and provide availability and quotes. - Strive to keep calendars booked 100% of the time for full property occupancy - Produce invoices on PayPal for booking requests - Answer customer emails or calls about various check-in issues - Occasionally call customers who need help arranging their bookings - Close the deal on as many bookings as possible. 3) Manage Daily Booking Transactions: - Edit property leases and rental contracts from a template and send out as needed for bookings - Return security deposits after making a list of damages (working with cleaners) - Create templates for leases and invoices Daily Operations and Property Management: - Coordinate repairs and cleanings as needed - Check cleaning calendar daily and send reminders to cleaning crew - Interact with various vendors and service providers for property services as needed - Coordinate carpet cleaning, yard cleaning, or other maintenance services - Research new services as needed and get quotes - Research Insurance providers and make recommendations Administrative: - Pay tax bills for various properties - Fill out forms that might be needed - Do light book-keeping and organizing of receipts. - Keep track of issues in Jira software The software and tools we use are: - Jira - issue creation and tracking - Various online advertising portals such as Craig's list, airbnb.com, VRBO.com, Zumper, HotPads, etc. - MS Excel - MS Word - Xero Accounting Software This person is expected to work 8 hours a day in the Pacific Time Zone (California), have a fast and reliable internet connection and electric power. In the beginning work must be during working hours in PST, however as the person becomes more trained they may work off-hours.
Skills: Customer support Administrative Support Advertising Atlassian JIRA
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a fast growing hair extensions e-commcerce retailer looking for a "stylist representative" to answer questions about our hair extension products. We are looking to add to our team for long term work and a great experience. We are looking for someone to assist our customers with chats, complaints, and product questions 5pm EST-9pm EST. West Coast team members welcome. We are looking for a team player who is looking to grow with a company, someone who has attention to detail, and a passion for the hair industry. We have many contractors that are virtual, as long as you get the work done, have a quiet office to work from, a fully working laptop, and are available with a flexible schedule you will be a fit for the job. Looking for someone that has experience in the hair industry as well as customer service. Chat with customers about our products. Quickly solve complaints. Answer tickets about the products. Manage our social media accounts. Build relationships with potential new customers on all social media platforms. Blog and create content in down time. Passion for hair or hair extensions and beauty products preferred. Be available via phone/skype for training. Experience in salon or with hair extensions a plus. Long term contract with huge benefits for the right person. Long term growth with more hours available in the future. Bilingual a plus. NOT for someone who doesn't have a laptop/desktop-this requires an at home office to focus. NOT for someone who is not flexible.
Skills: Customer support chat support Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
WORK FROM HOME with FLEXIBLE HOURS!!! Local business needs a sharp, high quality appointment setter with excellent people skills and communication skills. You work right from home and the hours are flexible. You can work as much or as little as you want as long as expectations are being met. With this job you'll be on the phone for several hours a day scheduling appointments. You'll also spend time on the phone following up with brand new customers. No cold calling... You'll only be calling inbound hot leads. This job DOES NOT pay an hourly or salary wage. You get paid based on results and should average between $300 and $500 per week, but you are NOT doing sales and this is NOT a sales job. There will be opportunities for higher pay and bonuses. You will need: - to have a place in your home to work without distractions or background noises - a smartphone with unlimited calling and texting and you'll need to be proficient at texting - high speed internet at your home - an up-to-date computer at your home You must: - have an excellent attitude and positive mindset - be honest and have integrity - have good work ethic - be reliable and self-disciplined - love working on the phone - be well organized - be great at attention to detail - not get overwhelmed easily You will spend a great deal of time on the phone working with others and you must: - genuinely care for others - have a very pleasing personality - have excellent communication skills - have excellent people skills - have excellent phone skills - love talking to and helping people - be patient when working with other people - have a nice, pleasant voice over the phone that is warm and personal You must have excellent computer skills and be proficient at using: - Skype - Google Drive - Spreadsheets - Emails - other basic programs If you meet the criteria and are interested then please contact us with your information. Thanks and Make It A Great Day!!!
Skills: Customer support Google Docs Google Spreadsheets Skype
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
***If you don't have experience working with Amazon - do not Apply*** our company sales products in mainly in Amazon. we are looking for a customer service manager to our online store. In addition to the customer service - there will be small tasks all the time to help us maintain the account. The job includes: - answering customers (customer service) - check product reviews and seller feedback daily - uploading new listing (find correct keywords) - revise and change existing product listing (add pictures, replace text) - call Amazon customer support and solve problems ***If you don't have experience working with Amazon - do not Apply*** Thanks
Skills: Customer support Amazon Web Services Amazon Webstore