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Customer Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
I am looking for someone with a great grasp of English that can assist me with being a customer support agent for an ecommerce website. Duties include: -Live Chat -Email Support -Project Management Big plus if you own a headset, and are comfortable speaking on the phone. However, it is not a requirement. Systems Used: -Gmail -Adobe PDF -Microsoft Word -Zopim Live Chat -Basecamp Project Management
  • Number of freelancers needed: 2
Skills: Customer support Adobe PDF Microsoft Word Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
This personal assistant will be asked to do a number of different tasks. I may be requesting that the assistant books travel plans for me, buys items online and ships them to my home, checks my virtual mailbox, etc. As well, this assistant may be asked to perform responsibilities within my multiple businesses, research, email filtering, etc. I would prefer a VA firm, as I would like to make sure there is always someone available for my tasks. Also HIGH LEVEL OF ENGLISH IS REQUIRED. If truly interested please answer the question below: What is your favorite color?
  • Number of freelancers needed: 3
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Maintains operations by following policies and procedures; inputting updates on an ongoing basis,maintains customer confidence and protects operations by keeping information confidential contributes to team effort by accomplishing related results as needed.
  • Number of freelancers needed: 3
Skills: Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Great customer service experience. Professional phone etiquette Technically savvy, typing speed of 40+ words a minute and able to work in a paperless office environment. Prior experience with Appraisal Software and Platform a plus Working knowledge of the Appraisal industries is a big PLUS! Telecommuting is acceptable Hours may vary but must be available to work between 8am - 6pm Monday thru Friday EST.
  • Number of freelancers needed: 2
Skills: Customer support Administrative Support Appointment Setting Call Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are seeking an Administrative Assistant, Data Entry or Customer Service to play a key role in our firm's success. The best candidate must have strong organizational and time-management skills. Must be dependable, detailed-oriented, disciplined, and able to function in a fast-paced environment under limited supervision. Must be comfortable working in a small business setting (13 employees). Must have a team-player personality and can-do attitude. This person will personally perform the administrative duties dat entry or customer service below and coordinate other duties with outside contractors and one senior office administrator. This person will work Monday - Friday, 8:30 a.m. - 4:30 p.m. in our Montrose office.
Skills: Customer support Accounting Administrative Support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are seeking an Administrative Assistant, Data Entry or Customer Service to play a key role in our firm's success. The best candidate must have strong organizational and time-management skills. Must be dependable, detailed-oriented, disciplined, and able to function in a fast-paced environment under limited supervision. Must be comfortable working in a small business setting (13 employees). Must have a team-player personality and can-do attitude. This person will personally perform the administrative duties dat entry or customer service below and coordinate other duties with outside contractors and one senior office administrator. This person will work Monday - Friday, 8:30 a.m. - 4:30 p.m. in our Montrose office.
  • Number of freelancers needed: 99
Skills: Customer support Accounting Administrative Support Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi there, We are looking for someone to set up a CRM system for our customers who purchase from us and new leads that come in. This is an online Audio/Video accessory business and we are on three platforms, Ebay, Amazon & Magento. Essentially we want to send out monthly news letters and other marketing material to keep our customers engaged with us. We have different levels of customers who all need different communication and service levels. We also want a way to keep track of leads that come in so that we can follow up every month or so. We need this system set up as well as run on a ongoing monthly basis. Please only apply if you have extensive experience in this area and can provide us with examples of your past work. We are looking for someone to bring ideas and solutions for this project. This would be an ongoing part time position. If this sounds like you please apply. Thanks! Tyson.
Skills: Customer support CRM eBay Marketing Magento
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The AD Leaf Rev. 12/1/2015 THE AD LEAF and Contracted Vendor Professional Relationship Requirements (Listed below are examples but are not limited to): • Contracted Vendor must be available at a minimum within the business hours that The AD Leaf Operates (Monday-Friday 8 a.m. – 5 p.m. EST and Saturday or Sunday if contracted for a project those days). • Contracted Vendor must be available to communicate (via Email, Phone, Basecamp & Skype) within THE AD LEAF during our normal operating business hours at a minimum. • Projects must be completed by the mutual agreed upon deadline by 8:00 AM EST of the required business day (Example: Project due date is Friday. The project must be presented to THE AD LEAF at 8:00 AM on said Friday for THE AD LEAF to review, no later). • Contracted Vendor must follow all industry standards best practices for their work. Other AD LEAF employees or Contracted Vendors must be able to easily take over, support, or adjust any Contracted Vendors work. • Contracted Vendors must follow THE AD LEAF’s production and fulfillment process standards as instructed. • Contracted vendors must have at their disposal (listed but not limited to): All hardware, software, tools, resources, and access to any best practices that would in turn positively support the best possible outcome with respects to the contracted project. • Contracted vendors must support this vendor relationship with the highest degree of ethics, integrity, and legal standards. • Contracted vendors must be able to speak, read, and write English at a good to excellent level. • Contracted vendor must work within our agreed upon cost structure and finalize projects within the project cost and time guidelines. All time required by the Contracted Vendor outside of the agreed upon timelines, cost, and standards will be subject to approval by The AD Leaf. • Project completion times will be determined by reasonable, industry production & fulfillment standards. THE AD LEAF will take into consideration current client work load and the specific orders surrounding each individual Scope of Work requirements. • Final contractor payment is subject to documented proof of work completion within our project management system “Basecamp”. Thank You, The AD Leaf
Skills: Customer support Adobe Photoshop Content Writing CSS
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