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Customer Support Jobs

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Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Need to have a US Based phone support HelpDesk person for Level 2 (Medium Difficulty) issues. When Level 1 HelpDesk cannot figure out the problem, or is unavailable, you would call the user back, remote into their PC and evaluate or fix the issue. If the issue is a Level 3 issue you would call or email us back with the status and hand the ticket over to us. Ideal candidate would already be working from home. USA/Canada only and must have US Based Phone Number for inbound calling.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
You have to be respectfull with te people and know you have to give a good service. You have to help the people and give your knowledge for helping the best way. You never can be mad. The coustomers is always right. You must try to looking different solution for the coustomers. Freelancer does a good job.

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for a project manager that will help us manage projects on a day-to-day basis. This will require near daily follow-up (as needed) but will not be full-time. You will be in direct contact with the client and will ensure the project is successful. All projects are web-related and may be e-commerce, ERP, or custom app related. Clientele may be startup entrepreneurs, employees of large corporation, or government employee. We are willing to train the right person if you are not super experienced. You will have time flexibility, just need to be super awesome at following up, responding, and doing the leg work needed to get the project done correctly. Qualifications: - College degree - At least 1 professional reference - Will need to submit to a background check. - VERY detail oriented - Excellent (Native) English written/verbal communication skills. Strong phone skills. - Extremely strong follow-up skills - Experience managing client expectations,...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
need someone with a very polished american accent to call potential clients and set up appointments for sales calls. this job will also require you to screen potential clients. these calls will be made on US eastern standard time. this is best for someone with some kind of sales background. you must not have an accent, and must be able to carry a detailed conversation with our united states based clients please do not blindly apply to this job with a generic application.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
HOME BASED MEDICAL TRANSCRIPTIONIST Job Description & Requirements Requirements: > With experience as medical transcriptionist is a plus > Willing to work on night shift > Willing to work on holidays and weekends > Must have their own personal computer and internet connection > Above-average English proficiency > Have a sense of responsibility to job ownership

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for a well rounded GREAT speaking, spelling writing is a must. You will be helping me with the following: Answering Calls Responding to Emails Sales Rep support Sales Support to customers Technical support Proposals Web research Personal Assistant to ME (airline screening calls) This is a new company but I am getting really busy and need qualified help if you think you can handle this job and over exceed my expectations then please apply.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you looking for an exciting opportunity at a very cool organization?? This is an excellent opportunity for a long term and even permanent potential opportunity! We are looking for Bilingual German/English Customer Service Representative to join our team who are passionate and dedicated in offering the best customer experience to our current and future customers. JOB RESPONSIBILITIES: The Customer Service Representative will be responsible for managing all aspects of customer service including inbound calls, answering inquiries via phone and e-mail, modifying orders/accounts, and follow up service. QUALIFICATIONS: - Previous demonstrated experience working as a Customer Service Representative or Sales Representative -Strong knowledge of Microsoft Office applications (Word, Excel and Outlook). -A professional and mature approach to customer service is a must. -Excellent written and verbal communication, organization, problem solving and multi-tasking skills. -Demonstrated...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you looking for an exciting opportunity at a very cool organization?? This is an excellent opportunity for a long term and even permanent potential opportunity! We are looking for Bilingual Spanish/English Customer Service Representative to join our team who are passionate and dedicated in offering the best customer experience to our current and future customers. JOB RESPONSIBILITIES: The Customer Service Representative will be responsible for managing all aspects of customer service including inbound calls, answering inquiries via phone and e-mail, modifying orders/accounts, and follow up service. QUALIFICATIONS: - Previous demonstrated experience working as a Customer Service Representative or Sales Representative -Strong knowledge of Microsoft Office applications (Word, Excel and Outlook). -A professional and mature approach to customer service is a must. -Excellent written and verbal communication, organization, problem solving and multi-tasking skills. -Demonstrated...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an Independent Insurance brokerage specializing in Commercial Insurance looking to hire freelancer who will work with insurance brokers and contractors. Knowledge of insurance terminology is not necessary, but is preferred. Job duties include answering phone calls, payment reminder calls and emails to our clients as well as follow up calls and emails for non-paying or cancelled insurance policies. The candidate will work with broker and agent in contacting contractors regarding suspended policies and obtaining information that is necessary for broker and agent to provide quote. In addition, this freelancer will maintain and update our CRM (Customer Relationship Management) database, and assist with the process of issuing endorsements, processing applications and certificates to policyholders. Communication with our clients is done via phone (Skype) and email. Requirements: Previous experience as admin support/customer service Must understand and speak proper English...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are currently looking to find experienced Customer Service Agents to service our online customers 24/7. This is a very important role within our business and offers great opportunities for those who show professionalism and determination. Key Responsibilities: Provide customer service to customers via Live Chat and e-mails in English and multiple other languages. Guide customers through the site and assist them in using the various services and products offered. Resolve and report all sorts of technical problems reported by customers. Handle both written and verbal internal communication, which is in English. Work in a team, support team members and contribute to a good atmosphere on the job. Key Competencies: Excellent written and verbal communication skills – e-mail, chat. Excellent team player Pleasant personality Can work well under pressure Works under minimum supervision Flexible working hours Technical Requirement : -You must have access to a stable internet...