You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Customer Support Jobs

393 were found based on your criteria {{ paging.total | number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("hourly") | number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("fixed") | number:0}})
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
to be done the best of what i can do from your company required what can i understand is to give full support from main server to client.all the main software is to connect from main data base connection . and each server his its own user have a separate data base . and all the individual server is to be connect to main server
Skills: Customer support Active Directory Apache administration CentOS
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Writing, Excellent customer service skills Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices Coordinating between departments and operating units in resolving day-to-day administrative and operational problems Scheduling and coordinating meetings, interviews, events and other similar activities Sending out and receiving email Preparing business correspondence, typically using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) Data entry using 10-key keypad Sending faxes Managing files Address resident concerns in accordance with company policies Performing multifaceted general office support Sending and receiving forms All day-to-day operation matters Operate a range of office machines such as photocopiers and computers We look for a person with knowledge, combination of skills, personal traits, and attitudes. They including: Strong work ethic Productivity Professionalism Problem-solving and critical thinking skills Technical skills Interpersonal skills Communication skills Customer focus Teamwork and collaboration skills
Skills: Customer support Administrative Support Appointment Setting Bookkeeping
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Writing, Excellent customer service skills Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices Coordinating between departments and operating units in resolving day-to-day administrative and operational problems Scheduling and coordinating meetings, interviews, events and other similar activities Sending out and receiving email Preparing business correspondence, typically using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) Data entry using 10-key keypad Sending faxes Managing files Address resident concerns in accordance with company policies Performing multifaceted general office support Sending and receiving forms All day-to-day operation matters Operate a range of office machines such as photocopiers and computers We look for a person with knowledge, combination of skills, personal traits, and attitudes. They including: Strong work ethic Productivity Professionalism Problem-solving and critical thinking skills Technical skills Interpersonal skills Communication skills Customer focus Teamwork and collaboration skills
Skills: Customer support Administrative Support Appointment Setting Bookkeeping
Fixed-Price - Expert ($$$) - Est. Budget: $350 - Posted
PLEASE READ THE WHOLE AD!!! I have several rental listings I am looking for a virtual assistant to respond to guest inquiries with an average response time within minutes during your hours.. These will not be actual working hours, but AVAILABLE hours. Most of the scheduled tasks can be completed in one or two hours a day, maybe less if you are very efficient. However you have to check email all the time, sometime you will get a call from our guest. The emergencies and guest inquires just need to be handled as they come up and usually take just a minute or two. This is perfect for someone who has another job already and is already at the computer during these times and doesn’t mind being interrupted from time to time. We do not expect this to be your only job, but we do expect good response time and professional follow-up with all tasks given. Duties include *Respond To Guest Inquiries *Screen Potential Guests and make bookings *Schedule Cleanings with the Housekeepers *Coordinate services with the local property manager *Provide Support For my Guests *Send welcome, check-in, and post stay emails *Troubleshoot problems that may arise *Manage listing calendars and availabilities *Write and respond to guest reviews I receive about 20 inquires per day and 1-2 phone calls per day. Are you currently doing a job that allows you to be interrupted? How long does it usually take to respond to text messages, emails, etc.? Housekeepers and property managers will be contacted through text messages, calls, or email. Must have very good English speaking and writing skills. If your response to this ad has many spelling or grammatical errors you will not be considered. Spanish speaking is a plus, but not required. Reliability and and good communication and cost-saving decision making that also makes guests happy is the #1 thing I am looking for. This is perfect for someone who is on the computer most of the day. The alerts and emails get sent to you. Please tell me how you can increase efficiency and make this worth my money, your time and the training. For this job we would start of with one week, and will then do two if it works well, and so on. Pay for this job is $350 USD per month. We will start with a one week trial. There may be opportunities for extra work and projects in the future for additional income as well. Other shifts are also available for additional pay, depending on how many hours you want to be available. We will require at least one reference from someone who has paid you in the past, preferably two, and we will need to speak with them personally. Please reach out if you have any questions or may be interested. Thanks!
Skills: Customer support Communications Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Answer E-mails of customers of men's underwear retail e-commerce business. Needs to have internet access at all times and must answer questions throughout the day. May work on other jobs from other companies throughout the day, but must answer our customers E-mails at least one time each 30 minutes during business hours. Business hours are 7am - 7pm Eastern time (New York time). Pay is $36 per day. Must communicate in very good English, with perfect spelling and grammatical use. Knowledge in apparel is preferred since this is for a men's underwear retail website.
Skills: Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, we are looking for a big company that can handle our call center project. we need at least 5 persons at start. 8 hours per day 5 days a week mon to fri. please let us if you can handle this project. subject is sales/marketing. we are willing to pay per hour job to the company NO COMMISSION. please let us know if you have inhouse setup for this kind and what is your experience. please send us your proposal or RESUME. make sure you type the word 'call' on top of the proposal otherwise we will not consider your proposal. please also share your contact details or skype name for a quick interview. best opportunity for a company in pakistan lahore or islamabad. we are open indian people as well. Thank you, saqi
  • Number of freelancers needed: 20
Skills: Customer support Automated Call Distribution BPO Call Center Call Center Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Trying to find someone who can do provide administrative assistant work for few hours on a regular basis Monday through Saturday. The person involved will work very closely with the senior person here in the company. Responsibilities Includes:- 1. Replying and emails and keeping records of customer issues. 2. Working on internal Data Entry and CRM projects. ( Training Provided) 3. Maintaining internal order management excels. ( Training Provided) 4. Providing support and reducing work load from the person here.
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
With the fast growth of our company, we are in need of computer savvy, highly technical personnel well versed in Help Desk positions willing and eager for personal growth and development. If you are looking for a long-term, full time, home-based position in IT, this is the job for you. To be successful in this position, we are looking for employees who: *HAS GREAT CUSTOMER SERVICE SKILLS AND PREVIOUS IT HELP DESK EXPERIENCE *At least a LEVEL 2 position in a Philippine BPO company. *Troubleshooting capabilities for most Windows operating systems and networked printers (Win XP to 8) *HIGH SELF-INITIATIVE AND INNOVATION If you do have these qualifications, we would absolutely like to have you on our team. Compensation wise, we offer THE BEST PACKAGE in the market: *Starting salary of $3/hr, to be discussed and assessed with the management. *Full Tech Set-up including SSD-equipped ACER laptops, ASUS monitors, Yealink VOIP phones, Plantronics Headset, QOS Routers, Internet Reimbursement *Mandatory benefits in the Philippines including SSS, Philhealth, PAGIBIG plus an HMO And our best offer yet! *We offer a 2-3 weeks trip to the Chicago office and tours every year to 2-3 of our best remote employees from around the world. *After 3 years into the company, you are given the chance through performance deliberation to migrate to the US together with your family, all sponsored by the company. *Another year afterwards, the company may even sponsor for your greencard in the US. Interested? Apply with a short summary of your technical expertise and if shortlisted, you will be asked to be ready for a Skype interview. We need THE BEST people in our diverse and continually improving team. ww.jexet.com
  • Number of freelancers needed: 3
Skills: Customer support Active Directory Customer service Desktop Support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Cold calls sales, follow up calls, answer phones 1.You will be cold calling, and doing follow-up calls to healthcare facilities in the SF Bay Area. You will have leads for case managers, discharge planners, social workers, and physicians in healthcare facilities, senior centers, etc. The goal is to get facilities to consistently use Shepcare Healthcare medical staff to care for the patients they are discharging who need medical care or care-giving in their home once discharged. 2. Answering phone to set appointments, give general information 3. Phone intake for potential in-home care clients' needs 4. Phone intake for care staff, helping them get job applications, etc. Part-time position, total hours depending on fees. Experience in cold calling, appointment setting necessary. Duties: Emailing clients, potential clients, staff, potential staff Interfacing to answer questions, set appointments, give information on phone from staff, care-givers, clients, and potential clients Communicating promptly via email, phone Excellent typing, computer, & shareable document use skills Sales script use, building and revision Logging time/date/outcome/contact info of all calls made
Skills: Customer support Appointment Setting Cold calling Customer service
Looking for the Team App?
Download the New Upwork Team App
Fixed Price Budget - ${{ job.amount.amount | number:0 }} to ${{ job.maxAmount.amount | number:0 }} Fixed-Price - Est. Budget: ${{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
Skills: {{ skill.prettyName }}
Looking for the Team App?
Download the New Upwork Team App