We are looking for a long term, flexible Virtual Assistant to support our growing business and be able to grow with us. This is an excellent opportunity for an experience VA/PA who likes the flexibility of working from home.
Duties and responsibilities will be varied but will include (along with other tasks):
-Diary and calendar management of appointments and classes (via online diary management system mindbody)
-Communication with clients via phone (incoming & outgoing) and emails
-Following up clients over services
-Management of email account
-Assisting in team management and work performance
-Being a point of contact for clients and staff
-Availability to answer calls/emails ideally Mon-Fri 10am-7.30pm, Sat 10am-3pm, other tasks can be completed as needed
We would also be highly interested in someone with the additional following skills:
-Social media management - Facebook and Twitter - with daily posts (2-3 per day) and Facebook offers/boosted posts. Specific training will be given but a strong understanding of this is important
-Blog post writing, weekly, and updating onto website
-Monthly newsletters via Mailchimp and Aweber
You will be a highly motivated, customer focused individual with strong experience in administration and customer service. You will be a fast learner, self motivated and have excellent communication skills, both verbally and written. You will be professional, friendly and have a consistently high work ethic. You will have great organisational skills, attention to detail and be able to work out problems independently. You have great time management and are able to work independently and as part of a team. Most of all you enjoy your work and this naturally comes through. You have high computer systems skills and are able to pick up new system easily. You are fluent in English to a very high level and you also have the skills to pick up the pronunciation of Welsh names easily. You must be UK based.
A understanding of the health and wellbeing business would be an advantage.
We are looking for an individual who is high in levels of execution, building relationships and influencing. For this we ask any candidate we are interested in to take a strengths test finder prior to any verbal interview. Any candidate we are interested in will be forwarded the information on how to complete this.
We are looking for an immediate start.