Email Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Searching for a rock star customer service representative / community manager who has impeccable English, can type like a wizard, and has the patience and friendliness to respond to high-volume emails. ABOUT THE COMPANY We are a close-knit company with a highly engaged email newsletter that receives thousands of member emails on a daily basis. Our newsletter is 100% free and promotes the best giveaways and deals found on the web. WHO WE NEED Your goal will be to respond to member emails in a fun, friendly way to brighten their day and make them engaged with our brand. You must LOVE helping people and thinking about each member as a real person, not "just a member." You must be able to think on their feet and present a clear, appropriate response for a variety of member questions. You must understand how sweepstakes work. This isn’t a rocket scientist position – it’s reliably answering member emails every day. If you’re looking to make some extra money, this could be a perfect position for you. TIME REQUIRED: Minimum 4 hours per day, 6 days per week. Time of day is flexible. Up to 40 hours/week available pending performance. KEY RESPONSIBILITIES: - Respond to member inquires, questions and comments using our CRM platform, Helpscout, within 48 hours of a ticket being created - Help optimize Helpscout processes and autoresponses - Proactively suggest and create templated responses as needed - Provide clear and concise directions to members who need help - Create customized workflows to help make reduce bulk mail - You will NOT be communicating with any members using the phone. This 100% online and email response related. REQUIREMENTS - Patient and friendly personality. We receive a lot of emails – many of them are similar in nature. You have to remember that each member is a real person who deserves a proper response, and at the same time not get discouraged is a member is angry - Impeccable written English and communication skills; knowledge of proper grammar - Have a desire to work efficiently and help members. - Extremely reliable. 2 hours minimum per day, 6 days a week. - High speed Internet connection - minimum 70 words per minute typing - Trustworthy and a good person - Open to daily communication with the marketing team via Slack (an instant message tool similar to Skype or AIM) and weekly video calls via Google Hangouts - Adherence to compliance guidelines as to what can and cannot be said to members. TO APPLY, ANSWER THE FOLLOWING QUESTIONS: 1. What is your current availability? What other types of commitments/projects you are working on? 2. What previous roles have you had that required online member service interaction? 3. What CRM tools have you used previously? i.e., Helpscout, Zendesk, and Groove? 4. Do you consider yourself a patient person? 5. Do you consider yourself an optimistic person? 6. Do you consider yourself reliable? 7. What time zone are you in? What days are you available to work (please include all days including weekends)? 8. Are you familiar with Skype, Slack and Google Hangout? 9. Please rate and detail your expertise in the English Language. Please rate-using 1-10. Provide a screenshot of your results from this speed-typing exercise. Must be dated today. Provide a screenshot of your Internet speed. Must be dated today.
Skills: Email Handling Customer service English Typing
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
I’m looking for a script, php code, javascript, (whatever is best) which can log an email from a clicked link (inside an email client like gmail, yahoo etc). So the process… Someone clicks link in email >>> Link redirects via php link/some kind of script (logs the email address) >>> Redirects to a specified webpage For example, if someone clicks a link here inside an email: That email is appended/saved somewhere for me to see. This is needed so we can see all the referrals to our webpage. NOTE: Yes the redirected page will be owed by us. So if we need to add any code, tracking scripts.. it can be done. All I need is a way to see the email address of the person that clicks a link in an email. If you’re interested in this project… set your bid now! If you’re confused I’ve recorded a short video to explain things in a bit more detail… ============================== Watch this: ============================== ——————————————————————————— Extra Info: I’ve seen a few tools online that allow to do a similar thing and subscribe emails to a webform (via a redirect). Clickfunnels has a ‘Clickoptin’ feature.. It allows emails to be pulled in from different autoresponders: E.g Aweber: or Activecampaign: But as you can see there is a different appended email tag at the end of the URLs. It would be ideal if there was a way to have this script be able to copy and save an email address no matter which autoresponder the email is being mailed from. Is that possible? Is it possible to append a custom tag that will work for ALL email clients? If you think you’ve got a script idea that’ll work… Apply for this project now.
Skills: Email Handling HTML5 JavaScript PHP
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Customer Service Representative will be responsible for; - Customer Service - To take new orders over the phone - Email Handling - Administrative Assistance - To Cooperate with US Team - To face Challenges and Goals Required Qualities. A customer service representative must have good interpersonal and communication skills, as well as strong phone, computer, and data entry skills. He/She must also be able to stay calm and professional at all times, especially when dealing with an irate customer.
Skills: Email Handling Administrative Support Customer service
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We need a great freelancer with the lowest rate for our team to help us manage our daily online business. The work is very easy but need a full attention to detail. A possibility for a long term working relation if we see a great team player in you. Requirements: - Willing to work EST Time - Knowledge/experience in e commerce will be an advantage - Knows how to reply to simple email inquiries - Attention to detail - Familiar on working remotely
Skills: Email Handling Data Entry Ecommerce Platform Development Office Administration
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
I need to hire a email marketing specialist who have skills in managing large list and creating email templates. Email templates will consist of events, deals, and weekly newsletters. This will be a on going job. I need somebody who can create impressive content and understand English language very well. both writing and speaking. This job also hold incentives where the freelancer will be able to earn commission on top of fixed rate off each ticket sold for events. If you're interested and think you can manage a contact list of 5-10k and growing and is ready to start making extra cash contact me and we can discuss in more details via skype. Please be sure to leave your skype ID and samples of email templates you've designed. I also will be using software like mailchimp and constant contact to help manage email marketing campaign. I'm looking to start ASAP. I've two upcoming events one on 5/18/16 and another on 5/27/16. I already have large contact list. I just need a specialist to put it to work. Please check out my website and events at
Skills: Email Handling Constant Contact Content Writing Email Deliverability
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Are you... A self-motivated individual, with an intrinsic sense of urgency and desire to succeed? Do you enjoy building content and digging in data to find incremental improvements with big impact? We are looking for a sales minded individual to create and send email campaigns on behalf of our team, using our internal email software and processes. This position will grow with you. You will begin by creating campaigns within the system, and sending emails based on existing templates and schedules. As you become confident within the system, you will begin reporting on the success of the campaigns, and eventually you will be given a schedule and subject matter, and will be responsible for the success of the entire campaign. Email campaigns are seasonal in nature - there will be a lot to do in the July-September, November - February, and April - May. You must be available during these periods. There will be lulls in between, where there is little to no email marketing work. However - we are currently growing our marketing team, and you will be considered for additional projects between busy periods. As our Sales Email Manager, you will be considered part of the TinyEYE team - an employee of the company. About us: TinyEYE is a fast-growing special education service provider that has developed an award-winning platform for online speech and occupational therapy. We contract therapists to conduct therapy through our system to schools. This allows children to receive the services that they need and deserve. Together, we grow smiles, mend spirits, and engage children in their lives.
Skills: Email Handling Content Writing Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Skills: Email Handling Call Handling chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
duties and responsibilities includes providing administrative support to ensure efficient operation of the office. You will support managers and employees through a variety of tasks related to organization and communication. The admin job scope includes communicating via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality and in a timely manner.​ DUTIES & RESPONSIBILITY: (1)Tracks data and source documents (2)Prepares and sorts source documents, and identifies and interprets data to be entered (3)Compiles, sorts and verifies data for accuracy (4)Contacts responsible parties or clients from other organisation to resolve moderately complex questions, inconsistencies, or missing data. (5)Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the accounting Software, such as faxing or emailing confidently and positive attitude online from home.​ Requirements Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritise work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organisational and planning skills Proficiency in MS Office
Skills: Email Handling clerical skills Customer service
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
our company is seeking for a Data Entry clerk. Major Duties and Responsibilities: Responsible for operating data entry devices, such as a keyboard or computer, to verify and input data Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners Compile, sort and verify the accuracy of data before it is entered Locate and correct data entry errors, or report them to supervisors Compare data with source documents, or re-enter data in verification format to detect errors Maintain logs of activities and completed work Perform other duties as assigned
Skills: Email Handling Call Handling Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We're seeking a fast, honest, reliable Virtual Assistant for help with our growing ecommerce startup. Part-time, hourly or task-based to start, with remote full-time possible in the next 12 months. U.S.-based preferred, but will consider anyone with perfect spoken and written English skills who is available to work from 9am - 6pm PST, U.S. Hours. (California, United States). You MUST have, or be willing to purchase, a license for Anuko World Clock if you are selected for this position. A 30-day trial is free. We utilize this tool often, and so do our vendors and clients, so this is a requirement to be considered for the position. GENERAL REQUIREMENTS: 1. Excellent communication skills, written and spoken. 2. Excellent English skills. 3. Fast, with attention to detail and ability to take instruction. 4. Ability to work independently and take initiative as needed. 5. Reliable, fast Internet connection is required, including VOIP capability. 6. Able to perform the following, but not limited to: A. Data Entry. B. Email management. C. Remote PC Access to update local email. D. Updating of a shared Workspace, such as BaseCamp. Experience not required. E. Make telephone calls on our behalf. F. Customer Service processing for our ecommerce customers as needed.
Skills: Email Handling Customer service Data Entry Telephone Handling