Email Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Personal Assistant, Junior Level, Trial Job Dedication and availability to work are the most important qualities I am looking for. Bids around $3/h are preferred. I have a variety of tasks that I could use help with. In return I can offer modest pay rate, training and a chance to gain Upwork experience. Minimum availability is 15 hours per week. Please do not apply if you are not able to work at least 15 hours a week. Many VA’s that I have hired have had pay increases, increase in hours and long term contracts (2+ years) This job is for applicant that: - Wants to gain upwork experience - Can work for at least 15 hours per week for at least 3 months - Wants to prove themselves on Upwork for a higher paying part-time or full-time work Skills/Experience required: - Excellent English skills - Great telephone manner - Admin support - Email marketing
Skills: Email Handling Administrative Support Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Name: Title: Satisfaction Specialist Reports to: Maxence Roy, CEO Based at: Remote (North America Time Zone) Role Purpose As our Satisfaction Specialist, your main responsibility is to increase our Net Promoter Score (NPS) over 30+. (Click here to read more about the NPS : https://www.netpromoter.com/know/). You are also responsible for increasing our sales, by taking orders by telephone and calling our clients to see if they need anything else we can help with. Key Responsibilities & Accountabilities - Be available to answer calls during business hours (10AM - 3PM EST, Mon-Fri, 25h/week total ). - Call every new customer to answer questions, solve their problems and offer additional help. If they don’t answer, leave a message to let them know they can call us back or find the information on our website. - Call every customer that wants to cancel or get a refund, get to really understand the issue that they are facing, and document everything to help us improve in the future. Try to offer him to stay for an additional amount of time. - Become expert at using our Client Management Softwares and our Helpdesk software. Handle Refunds, Membership Cancellations, New Orders and Other Requests. - Systemize and document procedures on how to use our Customer Relationship Management Softwares (Ontraport, Active Campaign, MemberMouse), our Helpdesk Software (Freshdesk). - Write an answer to every question that’s been asked more than 2 times, and post it in our help center. - Document every complaint that we receive about our product, marketing and billing so that our other teams can work effectively on the most pressing issues. - Meet Weekly with the CEO to discuss challenges and progress. Key Performance Indicators 1. Net Promoter Score 2. % of clients upgraded to our club membership 3. Average duration of club membership (In Months) 4. Average time to first response to support ticket 5. Customer satisfaction rating from solved support tickets Personal Characteristics 1. Bilingual in French and English 2. Interest in health and fitness 3. Good listener 4. Enthusiastic 5. Assertive 6. Organized
Skills: Email Handling Call Handling chat support Customer service
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We are looking for a cold calling, sales superstar. Commission hungry. Will be 1st sales and will earn equity. Easy sale. Hiring because don't have enough time to follow up on all of our leads. Our product can be sold to all levels of sports teams leagues and individuals and we have 50% commission share with affiliate programs to implemented. Sales average from $100-$25000. A team of two would be ideal to work together to stay motived. Searching for founding members 4 and 5. This is not an hourly position this is a commission and equity based position for someone who loves sports.
Skills: Email Handling Appointment Setting B2B Marketing Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for an excellent customer service executive. Your role will include internet research and customer service. You should have: - Amazing communications skills and attention to detail. - PERFECT English (written and spoken) - Love working on research, administration and with people. - Online for at least 10 hours a day during Singapore working hours. - Highly available - able to work on tasks immediately when they are allocated to you. We hope you will find that you really love working with us and that you will find it to be an amazing learning opportunity. Please include the times that you are usually online each day. We look forward to hearing from you!
Skills: Email Handling Customer service Phone Support Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for someone who has worked with HTML email templated, specific to Magento eCommerce stores in the past. Send me examples of emails you have coded for previous sites. This project will be to cleanup all the Magento email templates as well as cart abandon emails and other emails we send from our Magento store. We need them to be responsive and work 99% of the time on all email applications. Lots of ongoing Magento work for the right person, but this job specifically you need to have done this task optomising and customising Magento emails.
Skills: Email Handling Email Deliverability HTML Magento
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a digital marketing agency based out of Australia that are currently experiencing an increase in demand for managing email services as part of our website design and development packages. As such, we require the help of someone that is proficient and highly experienced in managing Name Servers, A basic example of a current client is the domain is purchased through VentraIP, the website is hosted on Bluehost and the emails are run through either Google Business or Office 365. We therefore, in these instances need someone that is able to go in and setup each part of the above so that everything points to the right place. Must be able to work outside of AEST 9am - 5pm so as to not intervene with client working hours. Must also be able to easily work alongside other online developers, designers etc. The right person, provided they are able to deliver as per the requirements, will become the first point of contact for all websites/email moving forward. Business is about to expand into 4 new markets in Australia and will aim to hire said person on a full time ongoing basis eventually.
Skills: Email Handling DNS DNSsec Domain Migration
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need people who can find email address for new home owners. I can provide names and addresses of the people who email addresses I want. I have a very large project that we will invest in and are looking for a long term relationship.
Skills: Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am searching on behalf of my client for a Virtual Assistant who is proficient in blogs, social media, transcription, and other assistant based tasks. I will be attaching a document that outlines the full scope of the job. Initially this job will be 4-6 hours per week and after a trial period can develop into something more. The pay will start out at $10.00 USD per hour. My client is looking for someone as more of a special assistant as well, because once they get the hang of the weekly process, he would like to involve them more, like contacting the guests each week, following up to make sure that he has what he needs, helping with promotion etc. They would become the project manager over time, and allow him to concentrate on hosting the show and community outreach. Tasks for the job in question are due on Sun/Mon and Wed. The link to the website is http://www.dcmusicrocks.com/
Skills: Email Handling Appointment Setting Blog Writing Creative writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am searching on behalf of my client for a Virtual Assistant who is proficient in blogs, social media, transcription, and other assistant based tasks. I will be attaching a document that outlines the full scope of the job. Initially this job will be 4-6 hours per week and after a trial period can develop into something more. The pay will start out at $10.00 USD per hour. My client is looking for someone as more of a special assistant as well, because once they get the hang of the weekly process, he would like to involve them more, like contacting the guests each week, following up to make sure that he has what he needs, helping with promotion etc. They would become the project manager over time, and allow him to concentrate on hosting the show and community outreach. Tasks for the job in question are due on Sun/Mon and Wed. The link to the website is http://www.dcmusicrocks.com/
Skills: Email Handling Appointment Setting Blog Writing Creative writing
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
We have a list of 100+ sites that we need e-mailed.. We are requesting edits to sites that show incorrect business information. We will need you to email them and then track changes. There is a bonus for successful changes made. Please submit your bid for 100 e-mails sent (we have a template you can use to make it faster).
Skills: Email Handling Data Entry