Email Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone to join our customer service team for our amazon.com product line. We are looking for someone who is a go getter and will appease our customers! Maybe has worked with Amazon before (not a requirement but would be a big bonus for us to hire you) Previous customer service experience is a must! You would be checking emails in our amazon back office 2 times a day min and either replying back to people and solve their product issue by either sending them a complimentary replacement product or refunding them. Working during USA time zone is preferred. 10-12 hours per week. Thank you, Shawn
Skills: Email Handling Cold calling Customer service English
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We need help from someone ASAP with strong FuseDesk and Infusionsoft experience: 1. We have a backlog that we want to respond to quickly and let customers know that we're working to resolve the issues quickly. 2. Establishing best practices and standard operating procedures in our customer service operation on FuseDesk. Need help with the transition and also to create guidelines for future team members. We work with WordPress as well, so knowledge there would be greatly valued to update FAQs and Knowledge Base as needed and create templates in FuseDesk and Infusionsoft as needed. Excellent english required, as well a willingness to learn our company's brand and voice. Hope we can work together!
Skills: Email Handling Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi there! My name is Saeid Gholami, and I’m the founder of icarebetter.com. I’m looking for a virtual assistant who can help me during the week for an average of 1–3 hours per day for three months, there is the possibility of extending the contract to full-time long-term. MUST speak excellent English. You’ll be doing a variety of tasks, including: 1. Creating lists of and contacting top bloggers in our industry 2. Finding relevant posts/blogs and commenting on them. 3. Sending emails to other businesses and bloggers. 4. Finding & scheduling content to go out on Twitter / Facebook (I can teach you) 5. Doing a variety of other tasks (must be comfortable trying new tasks often) If you are a good fit, there is room to grow in the position. I’m looking for someone detail-oriented, reliable and positive. Big bonus if you consider yourself an optimist. Please let me know: 1. Your hourly rate 2. What hours you’re available (please convert this to the EST time-zone) 3. Why you are VA — What do you enjoy most about it? Please note that we will do 1-3 Skype interviews and some test tasks. Please contact me if you are comfortable with it. Big thanks! Saeid
Skills: Email Handling Communications Internet research Social Network Administration
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Insightive.tv is the voice of the Enterprise Technology Buyer. We’re looking to recruit an experienced business journalist/virtual assistant who can help us to produce peer-led research reports within specific industry sectors. The right candidate will be an ambitious self-starter, who is looking to join a fast growing business and gain a valuable insight into the changing dynamics that exist between Technology and Business Transformation. Identify, research and write profiles of senior industry decision makers for our programme of special reports. Responsibilities: - Research contributors - Approach media contacts and request interviews - Pitch the project and negotiate access - Schedule interviews Skills: - Excellent attention to detail - Strong written and verbal communication - Methodical - Confident telephone manner - Excellent negotiating skills, confidence, and discretion - Willingness to be involved in the Enterprise Technology and Financial Services markets - Experience of working within a Google Apps environment Desired Experience: - Previous media/journalism or PR work experience Please include the phrase "cloud-computing" in the first line of your application. Applications without this will be ignored.
Skills: Email Handling Google Apps Journalism Writing Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Hello. We are looking for some body who can provide us with some efficient admin/data entry. The job is to simply add the name and email address of a contact list that we provide you to our Mailchimp email contact list. All applicants need to have a good Upwork history of completed admin jobs. The successful applicant will be given their own Mailchimp login so that they can add the names and email addresses to our list. Not everyone on the list will have an email, so you will have to only add the people with an email address. The list has 1000 people on it. We have priced the job as $50, but to be honest, we really do not know how long this job will take, all that we know is that you will have to check the 1000 contacts individually to see if they have an email address to add. Therefore if you feel like you could do this job for a lot less money than $50, then please feel free to make us an offer. Thanks for reading this.
Skills: Email Handling Administrative Support Data Entry Google Docs
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Looking for someone who is an expert with email and knows how to email into certain ISPs such as Microsoft If u are that person I want to hire u full time Must know delivery in and out or do not apply must know how to set up ips and make them work with a mailing system SEO is not in this position at all this is strictly email and delivery
Skills: Email Handling Email Technical Support Linux System Administration
Fixed-Price - Entry Level ($) - Est. Budget: $600 - Posted
Looking for one self-motivated proactive individual with excellent Spoken and Written English. You must be a very organized person: you’ll be getting different tasks thrown onto your lap, and you must be able to make sure everything gets completed, and prioritize. The right person will make sure that things don’t fall through the cracks. Personally I work long hours with focus, energy and enthusiasm and I need people alongside me who can help implement my ideas, add value to people's lives and provide world-class service, systems and support. I work for Virgin Startup helping entrepreneurs access funding, mentoring and support. You will be helping our entrepreneur clients with their applications. The successful applicant will be an intrinsic part of our small team. They would be responsible for normal administrative duties and beyond: Specific duties: Data Entry - Checking, uploading, scanning & email documents sent in by our entrepreneur clients & business advisors. Email answering - answering emails from both our entrepreneur clients and our business advisors. Phone answering - answering incoming calls & making outbound calls. Checking invoices. Full Training would be given via Skype, phone and email to ensure you were up to speed with everything we do. Good keyboard skills including word and basic excel. Good communication skills both verbal and written. Good organisational and time management skills. You will need to be able to pick things up quickly and act responsibly in a professional manner. A friendly and personable personality is required to fit in with the very ‘hands on’ culture. A good sense of humour and a ‘can do’ attitude is also a must. Passionate about your work and hungry to learn as much as you can. Proactive, outgoing, and detail-oriented. REQUIREMENTS You have a minimum of 3 years experience in the admin niche You will have a native or highly fluent command of the English language. Understanding of Google Docs, including documents and spreadsheets, outlook Provide consistent reporting Additional Requirements An entrepreneurial mindset, mentallity and atitude Great time management and scheduling skills Optional Skills (Not required, but a plus) Knowledge of some of the tools we use… like salesforce, infusionsoft, easy webinar, leadpages ,wordpress Business and financial knowledge. WHAT WE OFFER IN RETURN - We are a fast growing company with a work hard, play hard work ethic. We do epic stuff, and we're in business to make a huge positive impact and serve our entrepreneur clients. In return for your high energy, determined focus and commitment to making our team and business a success we offer: * Competitive salary (We reward people that deliver results) * Work remotely *Ongoing learning and development * Performance bonuses and regular incentives How to apply: First you need to make me a video. If you don't have a camera or webcam, just use a phone, I'm not expecting a Hollywood blockbuster here. In the video, tell me these four things: 1. How and why you're going to be perfect in this role 2. What kind of experience you have to back up point #1 3. How much you want to get paid? 4. When can you start? Second upload it to YouTube Third respond to this opportunity and include the link to your video, any other information you want to add (please no essays) and your contact information (preferably Skype) Please keep it under 5 minutes. (Remember: I have to take time out to watch these...) and I’ll speak with you soon.
Skills: Email Handling Administrative Support Appointment Setting Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
ABOUT THE COMPANY Our company helps talent buyers, agents and consumers find the right entertainment for their kid's party, corporate event or private affair. It is a website used by consumers to search and hire entertainment services such as clowns, costumed characters, balloon twisters, magicians, comedian’s vendors. Our company combines the efficiency of the web with the personal touch of a private event planner. We're hiring for a FULL-TIME customer service / sales minded sales/office team member for our KIDS ENTERTAINMENT BUSINESS. This position is 40+ hours per week job, working 9:00-6:00pm PST (virtual). We're looking for a self driven, high quality, high skills individual, who is looking to further their professional skills. This is a fast paced position that makes the day just fly by. Also, if you're part juggler, that will come in handy as being a great multi-tasker is a requirement to the job. Responsibilities and duties to include (but not limited to): • Answer all inbound calls, emails and chat in a timely fashion • Give quotes and present sales script to all inquiries for prices • Schedule all repeat and one time sales for entertainment appointments • Pull statements for all outstanding receivables monthly and contact a client for payment. • Email receipts to clients for credit cards billings when necessary • Make appropriate adjustments for YELP and other discounts • Reconcile accounts when customers inquire with differing information • Virtual (cloud) filing as necessary • Make 3 week and monthly confirmation emails and calls the previous week of appointment • Pick up all messages each morning and respond in a timely manner • Enter all new sales and scheduling, pricing, customer data information changes into the computer • Schedule / reschedule all periodic tasks on a weekly basis • Resolve all client complaints with professional approach and to the satisfaction of the client • Schedule re-dos when necessary and call the following day to determine satisfaction level • Follow up on all client no-shows before next cleaning resolving reason for past no show • Resolve all breakage and damage issues to satisfaction of customer Requirements and qualifications include: • Fully equipped home office • Quiet time between 9 and 6pm PST • Experienced working in a virtual environment • Common sense • Managerial skills • Quick learner • Available to work 9AM-6PM Monday – Saturday • Conversational Spanish is a plus but not required • Previous customer service experience • General PC knowledge (Windows, Mozilla, Excel, MS Word, etc) • Must be detail oriented, organized, capacity to multi-task, self-prioritize and work independently
Skills: Email Handling Appointment Setting Call Handling Customer service