I have a vacation rental business: we own and operate a number of vacation rentals in the Los Angeles area. The job requires someone who will:
-Respond to booking inquiries on our marketing sites (Airbnb, VRBO, HomeAway and more).
-Respond to inquiries via email.
-Manage reservations among several calendars.
-Respond to tenant needs and communications and relay them to the proper person when necessary. For example, if a guest has a clogged toilet, you would be responsible for communicating with them and then letting either us or someone else know about the problem.
-Communicating, when necessary, over the phone to guests.
-Generally being an assistant to the operation whenever possible: contacting Airbnb when issues arise, payments haven't been made, money has not been delivered to the bank account, etc.
We are looking for a virtual assistant who has the following credentials:
-Can speak PERFECT (I mean PERFECT) English: you will sometimes be speaking to people over...