Email Technical Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $600 - Posted
Make cold calls into doctors' offices and convince them to create professional profiles and join our free online healthcare marketplace. Take incoming telephone calls and web-chat sessions from doctors and their staff looking to create professional profile account on our website. Assist doctors create professional profiles on our website. Meet weekly sales quota Must speak perfect English & Spanish
Skills: Email Technical Support Appointment Setting chat support Cold calling
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We’re looking for somebody who knows SendGrid from a strategic, setup and implementation standpoint for our latest development project. The person we seek will be able to consult with us to help us better set our strategy for using SendGrid in conjunction with a web/mobile platform we have recently launched and for marketing purposes. You will need to be familiar with SendGrid for transactional and marketing, so you can efficiently and effectively set it up to follow our strategy, perhaps setting it up in phases. You will need to know how to use SendGrid with external databases, such as our platform. You will initially monitor the results to ensure that it is working properly. We don’t need you to code the html, but we do need you to know what the developers need to do to design and code the emails and templates, so you can give tips and suggestions during set-up and implementation. If you show you have the stuff early and continuously, we’ll likely need you for additional projects to be named later. Additional: • The consulting will be done on an hourly basis. The follow-on setup will likely be done as a fixed fee project. By then you should have full specs to price it fairly, because you’ll have been involved in creating the spec for the fixed phase. • You need to speak English fluently, and accent cannot be an impediment to your communicating with us. • We expect you to be completely familiar with SendGrid and proficient with email sending strategies. If you’re not exceptional in both, please DON’T bid this project. This project is a work-for-hire according to USA and Commonwealth of Pennsylvania law. You will be asked to sign a non-disclosure document.
Skills: Email Technical Support Email Deliverability Email Handling Email Marketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Email Technical Support Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Small company needs an individual to transition 3 email accounts & drive data from Google to Office 365. OBJECTIVES: * 3 Email Accounts (Google to Office 365) * Google Drive Account into Office Drive * Make sure all past important emails and documents are safely and efficiently stored into the new system HOW TO APPLY When you apply, please provide DETAILED steps that you're going to take in order to make this transition SMOOTH. In addition to your detailed list of steps, please answer the following questions: (1) How are you going to retain and capture important old emails into the new system? (2) How are you going to he important company files from the drive & how we are going to safely transfer them over. (3) Please provide an estimate on how long this will this take you?
Skills: Email Technical Support Google Apps MS Office 365
Fixed-Price - Intermediate ($$) - Est. Budget: $30 - Posted
We send out 100 emails a day, all as responses to job applicants- some of the responses are candid and I suspect this is getting us flagged as a spam account. I'm looking for someone to pop in once a day, ensure we aren't on any spam lists, and if we are take the steps to remove us. Email is currently hosted with a cpanel account on GoDaddy if it makes a difference.
Skills: Email Technical Support Email Deliverability
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
We need a email marketing content creation expert to write a series of 20 email campaign email contents to be launch over a 6 months period. There are a series of 10 different themes of our company's products. We need 2 versions of each email campaign for A/B testing. Please review www.IronYun.com website for our product descriptions. These web pages will be the basis for the email content.
Skills: Email Technical Support CRM Email Deliverability Email Etiquette
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Here are a list of core skills required for the job. Soft skills · The candidate must be very good at customer service and have strong communication skills. · The ability to explain technical issues to users of all skill levels from advanced to very basic is big asset Technical skills. I don’t expect them to know all of this, we will provide training as explained above but this is a good list of common day to day tasks they will handle. · Imaging desktops and laptops using SCCM · Physical setup and moves of hardware · RSA – assigning and troubleshooting issues with RSA soft tokens · Hardware asset management – attaching client asset tags to any new hardware they receive and keeping an updates spreadsheet of what asset is assigned to what user and in what office location. · Enrolling a user’s personal phone with airwatch – our 3rd party service that delivers firm email to mobile devices · Troubleshooting issues with our remote access services : VMWare Horizon View, VPN and Citrix · Familiarity with both Android and Apple devices · Windows 7 · Office 2010 · Troubleshooting issues with Cisco IP phones (they will not need to know how to program them, only troubleshooting issues) · The ability to work with our network services teams to troubleshoot network related issues. · AV – setting up a conference room for a video conference and sound check
Skills: Email Technical Support chat support Customer support Desktop Support
Fixed-Price - Expert ($$$) - Est. Budget: $25 - Posted
I have 7 email addresses that I integrate with Google for Work. A few are new and not configured correctly. Most are hosted at Hostgator.com so I need someone with extensive experience with both platforms. I need you to log into my site with me on a shared screen, show you what I have and then consult with me about aliases vs separate accounts based on each account's nature. I would expect a couple hours only for someone who understands clearly how to work with a 3rd party hosting site (Hostgator) and Gmail's functioning. I would like to complete this as fast as possible, starting Monday PST America time.
Skills: Email Technical Support Administrative Support Google Apps
Fixed-Price - Intermediate ($$) - Est. Budget: $2,500 - Posted
Hi, I am looking for somebody to build me an email mailing solution for mass mailing. I am looking to mail up to 1 million leads daily with mainly TLD data and of course getting into inboxes is highly preferable. It is important that you are an email deliverability specialist with experience of getting emails into the inbox of Gmail and Yahoo etc and that you can build something capable of sending 1 million emails a day. You will be responsible for building the infrastructure for the delivery of the Emails including servers, software etc. You will be expected to come up with a solution for all this. You will need previous experience of doing a similar job for someone else. This is essential. You will make recommendations on the server set up and IPs you require me to obtain and will also set them up and install them. Knowledge of email delivery will also be necessary too. IF YOU NOT HAVE PREVIOUS EXPERIENCE OF DOING SUCH A JOB OR CANT PROVIDE EXAMPLES OF PREVIOUS WORK PLEASE DO NOT BID. Please contact me for further details of your responsibilities. Thanks
Skills: Email Technical Support Email Deliverability Email Handling Email Marketing
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Hello, We need an expert system admins who can manage our Godaddy Linux dedicated server. This will be a part time job @ $200 / month.. We will need Maximum20 hours / week...We need someone available from 8:00 PM to 1:00 AM PST. Most of the time, there will be no work but it depends upon the situation... Best Regards... Atiq
Skills: Email Technical Support Data Backup Linux System Administration Network Security