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Email Technical Support Jobs

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Fixed-Price - Est. Budget: $ 40 Posted
I've used Gmail for years with my private domain to manage email. I'm having an issue with sending and receiving. I'd like to find someone to troubleshoot.
Fixed-Price - Est. Budget: $ 10 Posted
Hi, My Contact Form 7 generated emails dont reach my office 365 inbox. But the emails are received by my Gmail account without any problem. I've tried on Office 365 to add the domain to safe senders and make a rule to receive the email, but it still doesn't receive it. Please provide me with a fix ASAP and I'll starts an end the contract within a few minutes and leave you a great feedback.Thank you & Happy Bidding!
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for someone who knows linux as well as mail delivery. I have hire 2 persons to fix my problem and its still now fixed. Let me explain. I had someone set up a droplet on digitalocean for me that was hosting my websites and it apparently had some security issues so it was sending out alot of spam with out my knowledge. Digitalocean block my smtp and google blocked my ip address completely. I hired someone to fix this as i wanted my email signup and notifications from my website reach my inbox as well as the subscribers. After going through this back and forth and my smtp port being opened again my mail still cannot reach google. I wanted the ip address changed since i though this would solve the problem and i was told it was but still no results. I was told that the dns setting has to point to a new mail server that was created..... all in all i didn't pay for a mail server so that i would have the same problem and i am trying of hiring free lancers who say they can do a job...
Fixed-Price - Est. Budget: $ 5 Posted
Ignore the $5 budget. Upwork makes me give a budget, we are requesting your proposal for 16 hours of work. The budget will be changed PRIOR to you accepting this job. Our company needs email support for approximately 5 hours per week to begin with. We sell digital products online and you will be responsible for providing support for customers. The first week you will "shadow" one of our established Virtual Assistants. Both going through the emails at the same time. If you have training in using any/all of these programs it is a plus - but not a requirement. Clickbank Membergate Wordpress This job will run for 1 month, for training purposes. Thanks for your consideration, Bob
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We need to add some more people into our email support system to assist users on the following: 1. How to use the software 2. Troubleshooting issues 3. Double check issues and if it's a bug must report it to our developers and keep an eye on it, updating user until issue is solved. 4. Keep building our Knowledge base portal by adding FAQ screenshots and videos. Must-have skills: ----------- You must talk and write fluent English. You must type and handling tickets fast You must make users feel you really CARE You must be a team-player, organized and friendly to users. You must have experience as a customer support for software. You must be familiar with videos uploaded on YouTube/Vimeo/S3/Dropbox/Gdrive and more. Apps/systems you'll be using: ----------- a. Helpscout for handling tickets b. aMember for checking user subscriptions/profiles c. JVzoo for verifying/refunding purchases d. Teamwork/Basecamp for reporting bugs to developers. e. Jing for screen...
Fixed-Price - Est. Budget: $ 150 Posted
We are having sudden problems with email delivery from our servers. Running exim and courier/dovecot None of our emails are delivered to the recipients anymore. Even though we believe we did not change anything in our server/DNS etc. setting, the problem now occurs on about 10 of our domains. We are looking for someone with excellent skills in the email server/delivery/security area to assist us on an urgent basis. Payment to be made based on hours worked.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
NOTE: this is only for Australian or New Zealand residents We’re a small creative agency that does a moderate amount of web design, and as such we host a few website for our clients (currently around 25). What we’re hoping to find someone who can take on a bit more of the setup / admin / maintenance role - while we’ve managed fine doing this on our own, it’s not necessarily our area of expertise or where we add the most value. We currently host with webfaction (from their Singapore location, unix, full access via shell), dns hosting via https://www.cloudflare.com/, with each site having production and staging urls, with automatic deployments via http://deploybot.com/ via bitbucket repos. Most of the sites are running either expressionengine / craft / wordpress or static html. Nothing super resource intensive (our biggest site only gets about 3000 unique impressions per month), but we have noticed a slow down overall in our sites as we pile more sites onto the shared server. Mission...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I have a web server that is very unstable, keeps crashing with database probs and having security issues. It works on zpanel and is deployed on digitalocean servers. Knowledge of mail admin would be an asset. I can provide more details later.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a rockstar email assistant that has proven success with the Get Response software. Applicant must be: - Fluent in English and be able to follow written instructions - Familiar with Get Response software (Getresponse.com) - Background in marketing and email marketing and automation - Google Docs and Google Spreadsheets - Data exporting and importing. - Customer list clean up and management in Full Contact software.
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for an outstanding, responsible Virtual Assistant that can handle my email - organizing, responding, and forwarding pertinent email communication. You will also be responsible for scheduling and some management of my calendar. If you are a mature, responsible person - I want to talk to you!
Fixed-Price - Est. Budget: $ {{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
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