Email Technical Support Jobs

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Hourly - Expert ($$$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We need a MailChimp expert to help with the issues that we've been having with our lists and subscriptions. There are a number of lists in our account, and some of our emails that we send to our largest lists are now going into junk mail. We thought we troubleshooted the issue weeks ago, but it continues to be a problem.
Skills: Email Technical Support mailchimp
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
I have the attached email template which needs the below fixes: * Text in paragraphs to turn red (#DE002B) and not underlined when hyperlinked. * A fix so that red buttons with white text when hyperlinked the text remains white and not underlined. * A fix so that white buttons with red text when hyperlinked the text remains red and not underlined. * At present, buttons to display in the correct size – as soon as the HTML code is uploaded to my email editor, their height changes. * When a table is added to a paragraph, the font family, size and color needs to be consistent with the rest of the paragraph. I need someone who can turn this around ASAP. You must be able to ensure the email formats correct across different mail clients.
Skills: Email Technical Support Email Etiquette HTML HTML5
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone to be the main point of contact for several clients. Provide the following services: - Manage and keep track of projects tasks - Be the main point of contact for tech support >> handle or escalate tickets - Email and call customers weekly with status update - Reach out to consultants on projects to get status updates to provide customers - Take calls from customers Required Skills - Extremely organized - Excellent spoken and written English - understands technology well - Can provide tech support for Office 365, Macbook issues, email issues etc. - Can be trained on technical tools to support customer e.g. antivirus, AWS etc. - Very technical, understands and can support computers, software, basic applications Preferred but not required - Support proposal writing
Skills: Email Technical Support Amazon EC2 Call Handling Customer service
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
I have marketing lists that I have purchased and need to send cold emails. I have a list of about 10,000 that I would like to email several times. Please let me know your experience with this, what the deliverability is to business emails (i know it will have a range), also if there is reporting that will show who opened the email so I can follow up with some phone calls. Thanks, Dustin
Skills: Email Technical Support Email Deliverability Email Handling Email Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are an awesome startup in an exciting real estate industry need someone to help with regular email campaign. This person will be responsible with our email marketing strategy. Minimum Requirement: 1. You have to be awesome! 2. Ability to come up with ideas as well as great execution. 3. Experience in responsive email design, and have used some popular email platform like mailchimp, etc. 4. Experience in obtaining opt-ins using many different tactics. I 5. Must be fluent in English. 6. Must have some experience in creating landing page.
Skills: Email Technical Support Email Marketing Marketing Automation Marketing strategy
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi We currently have several computers in our office that download emails from the server using an IMAP setup in Microsoft Outlook. When downloading emails, the server will often freeze and emails will disappear and take too long to download, if not at all. Our email is set up using Google Apps "gmail" server and we would like to change the Outlook settings over to a POP set up so that the emails download directly on to the computer and don't have to connect to the server to download each time. Whilst we want to move over to POP, we need to keep all emails and folders that are currently set up in outlook without them disappearing or moving. We will require your services as on going.
Skills: Email Technical Support Microsoft Outlook Microsoft Outlook Development
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
I’m testing a new email mailer on a VPS… However, it’s returning quite a few errors. I know there needs to be a few things setup to ensure MAX email deliverability. Like… A proper hostname Reverse dns setup SPF DKIM DRAMC Unsubscribe header MTA etc etc However, I don’t have time to sit and read hundreds of articles on all this. If you know how to setup and configure a server to send emails… I will happily pay for you to compile a document/PDF with screenshots… or even better a VIDEO on what all this stuff means and how to set it up. If you’re up for this task - please place your bid now!
Skills: Email Technical Support Email Deliverability Email Handling Email Marketing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Need to Configure Zoho Sales IQ so it tracks the identity of visitors from Zoho CRM. We plan on sending emails to Contacts in Zoho CRM. Now SalesIQ does not tell us the names of the visitors. We need this info. We will send Contacts emails with links to our website. If visitors go to our website we want SalesIQ to identify who they are. We also need help configure and design our email campaign. The email will have links to specifically designed landing pages on our website. Our industry is commercial real estate. We are seeking someone who is very familiar with Zoho and will help us integrate the full functionality of this package and help us design emails as well.
Skills: Email Technical Support Copywriting Email Marketing Graphic design
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Are you awesome at customer service? Do you want to make every encounter with every client or prospective client the best experience possible? Do you love talking with people and helping people make the right decision and finding solutions to resolve their issues or questions? Are you a rock star and want to be part of a rock star team of customer experience professionals for one of the hottest new business categories and the future of technology? If this is you and you meet the qualifications below then we should talk about your future. Minimum Qualifications: - Speak, Write, and Communicate in English like a native. - Good internet technology understanding (do you know what a Port Forward is). I don't need you to solve the issue but I need you to be able to understand the issue. - Available to work regular hours 5 or 6 days a week. I am flexible with the number of hours a day and hours of work (immediate needs are for 8am - 6pm (Pacific Standard Time). Duties: 1. Answer sales inquiries via phone, online chat, and email (we use zendesk for all inbound inquiries and help questions). 2. Provide tier 1 technical support and interface with tier 2 team as needed. 3. Provide customer support service (e.g. billing, shipping, service issue type questions) I'm looking for the best and the brightest. I'm looking for people that can do a great job today but want to be the customer service leaders of tomorrow. If you have read this post and think you can do the job then send me a brief introduction about yourself.
Skills: Email Technical Support chat support Customer Retention Customer service