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Email Technical Support Jobs

55 were found based on your criteria

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
When was the last time you had fun at work? It's a great time to join our law of attraction team. Not only do we take pride in what we do, we have FUN. Your creativity & energy are what we need. VIRTUAL ASSISTANT for online, marketing, research and various tasks for busy entrepreneur. Must be web saavy, reliable, organized and able to manage multiple projects simultaneously. Speak & write very good English. Enjoy coming to work. You need to be familiar with the following: * Google Apps - gmail, gcal * Skype * Wordpress * Facebook * Twitter * Aweber.com * Affiliate Systems You primary duties are to book me appointments with radio shows, speaking engagements, handle customer service emails, call clients, moderating my conference calls and webinars, and what ever else happens like: * Answering email * Basic scheduling * Customer support * Proof reading and document formatting * Shopping cart * Website design and major updates...

Fixed-Price - Est. Budget: $ 100 Posted
I want help to send out emails. Mandrill I can not use. Those has all too strict documentation requirements on how I got hold of email addresses. I have VPS and private proxies. Wants to set up a small email program and shows me an SMTP provider that has good reputation and do not require documentation on where I have obtained the email addresses. I also have a template that you have set up the email program I send out approximately 50,000 to 100.000 emails per. month Most importan is that email is going to reciver innbox and not spam box. What help can you offer?

Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We're an e-commerce company looking for help with fixing our deliverability stats. We just brought up ReturnPath and applied for certification, which should improve the percentage of our sends that end up in people's inboxes (vs. spam folders, or getting blocked). Specifically, we're seeing the most blocks from Gmail - without a good understanding or visibility into their algorithm, we're not sure how to fix it. Basically, we're needing guidance on best practices moving forward, and creating a system that ensures that we're removing disengaged users, etc. We work with ExactTarget, so ideally you're familiar with the platform. Thanks!

Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are seeking technical support for our IoT product. Product - The product is a bluetooth enabled device that is connected to an App that runs on an iPhone or an Android phone. Current State - Our tech support is primarily on Email and HelpShift. We use FrontApp to manage the emails. The developers are manning our tech support as of now. Requirements - 1. High English proficiency is expected as our clients are from mostly English speaking countries. 2. Handle the tech specific customer queries and resolve them if possible, else escalate it to the concerned developers 3. Summarize the state of customer queries every week 4. NO phone/voice support 5. NO US timezone support, only work during IST working hours

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a communications company looking to hire person with a background in customer care tailored to the needs of business clients. Our ideal candidate must have excellent command of both verbal and written English, be able to work independently as well as with a team. This job is open to people who want to start right away. We are only interested in people looking for long term work and very serious. Must have a quiet location, with reliable computer and stable internet link.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Tier 1 • Responds to customer inquiries concerning system software and applications • Documents and logs all contacts and actions into database per specified guidelines • Provides direct technical support to customers on installations, usage, or maintenance of company products to ensure that the system is functioning according to specifications • Work through resolution of technical service calls according to generalized procedures and specialized understanding of complex product issues • Ensure that all critical cases or highly complex situations are quickly transferred to appropriate senior staff member for immediate attention and proper escalation • Escalates to Tier 2 if there are unresolved uncommon issues with concise details of the said issue - descriptions, symptoms, specific errors, actions, etc. Interested parties may send their AVR (Audio voice recording). Applicants with AVR will be given priorities. Thank you!

Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi! I am opening an opportunity to work as my personal assistant, and to grow and learn on the job as well. I have many different types of tasks/activities/projects to be worked on, and I have listed below a select few for consideration: - Social Media Brand Management - Connecting with LinkedIn - Email Management - Calendar Management - Bill Management - Event Management - Meeting Management - Client Outreach Connection - Prospective Client Research - Ad Hoc Requests for Research, Business Ideas, Etc Requirements: Turnaround Assignments within 48 hours Tech-literate; strong computer skills (for on-line research, ordering, etc.) and strong Apple skills (ipad, iphone, etc.) Initiative Taker Problem solver Professional and personable demeanor Highly organized Detail oriented Efficient Creative Clear and effective communicator via email, text, and verbally Honest 3+ years of similar prior experience Kind Regards, David