Email Technical Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $75 - Posted
I am loking for someone who has great proofreading skills AND is comfortbale with adding emails to InfusionSoft's campaign buidler. Let me explain. We have a series of pre-written follow up emails that we need to have loaded into InfusionSoft AND we need you to proofread them for grammatical errors while doing so. It may sound a bit complicated, but if you have ever worked in InfusionSoft OR have ever sent out "Follow up" emails from any other email platform (aweber, getresponse, mailchimp, etc) you'll be able to get this. (Plus we'll give you vidoe instructions) Please place your bid for loading and proofreading two sets of 8 emails We are looking for someone that we can give this type of work to as needed
Skills: Email Technical Support CRM Email Deliverability Email Etiquette
Fixed-Price - Intermediate ($$) - Est. Budget: $250 - Posted
Hi - I'm looking for a quick project to be managed by an experienced IT contractor. Someone who can help us transfer our existing email server to G Suite, transferring 5 employee email accounts over, setting up and any risk management involved. We currently use 123-reg for mail, and all use Apple Macs (different ages / models). Should be a quick and simple transfer - main things are email, calendar and shared drive with storage and security measures in place.
Skills: Email Technical Support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I'm looking for an experienced Email List Building Marketer to: 1) Create, organize, and manage existing subscribers using mailchimp (or another equal) 2) 3+ years experience in Excel and other list building software 3) Be responsible for growing our email list, measuring success and analytics 4) Create campaigns in a time sensitive nature (with quality) 5) Understand and have 3+ years of experience in detailed target market strategies 6) Improve sales and basically kick some serious A. Qualities: 1) Confident in abilities and not afraid to demonstrate that 2) Work with ease based on years of experience 3) Be extremely detail oriented and be able to catch potential errors
Skills: Email Technical Support Data Entry Email Deliverability Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Need Specialist with good English or Spanish communication skills. I need to have good design and optimization ideas for my Home Landing page also a good display design for existing videos. There are some small conflicts that need to be solved. Also, I believe my email as been flagged as a "Spam email" and I need to solve this problem We need to make sure I receive all emails that come from my site and that my clients receive all emails I send.
Skills: Email Technical Support WordPress
Fixed-Price - Entry Level ($) - Est. Budget: $20 - Posted
Looking for someone experienced with moving from one gmail account to another keeping all folders intact, maybe using Apple Mail as the intermediary. I would like to be talked through the process using chat. Currently the gmail address on my gmail profile is an old private one and I want to use a new one that reflects my business. I would also appreciate advice on choosing a new gmail address.
Skills: Email Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone to cover several of my client's helpdesk issues over the weekend with ticket support (we use Freshdesk). You should be able to write AND Speak perfectly grammatically correct English. Occasionally you would need to call clients back but mostly its email support. You will be required to log into oDesk to track your hours for the first three weeks of training. Manual time adjustments will not be allowed during the first three weeks. There are two schedules available: 8am to 11am Sunday, Monday, Tuesday, Wednesday PACIFIC TIME. 8am to 11am Thursday, Friday and Saturday PACIFIC TIME.
Skills: Email Technical Support Administrative Support chat support Customer Retention
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an "uptime monitoring service" that automatically detects the functioning of websites/servers and notify the users when there is a downtime. Our users reach us with various support/sales requests (via e-mail to our support ticket app) like: - the service detects the website as down, but it is actually up, why is that? (it may be due to a firewall blocking requests, sites actually returning a problematic HTTP status, etc.) - up-down notifications not arriving (the user settings can be wrong, e-mail delivery problems may happened, etc.) - questions regarding the service's capabilities/features - account settings related questions (subscription, payments, password, etc.) And, in order to provide quality and fast support to our users, we would like to work with customer service agents in "long term" who are talented at: - network analysis (http, ping, tracert..) for discovering monitor-related issues - written English (as the support is only written and no phone calls) - customer happiness (to make sure not only the issues are resolved but responses lead to happiness and sales) This is a "long term" position that is not full-time or part-time but let's call it partial-time as we never know when a support request arrives.
Skills: Email Technical Support chat support Customer service Customer support