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Email Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
emails from our domain, tvamediagroup.com are too often going to spam folders or junk. The domain is on a shared host server at hostmonster. Need someone who can help ensure all of our emails get through. Also, have VPS server for bulk emailing. Need to ensure settings are correct and IPs have good sender scores for maximum deliverability.
Skills: Email Technical Support Email Deliverability Email Handling Lead generation
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Hi there - we are looking for someone with experience in Hubspot to update an email template to the client's look/logo/feel. This is a custom template already developed into their portal that just needs a few small tweaks. We are also looking for someone who can take the design and update the modules so they can be removed/added for future emails using this template. I would like to review the information with the freelancer before we move forward with this project.
Skills: Email Technical Support CSS Graphic design HTML
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 18 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
  • Number of freelancers needed: 4
Skills: Email Technical Support Administrative Support Asterisk chat support
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
I need assistance getting my email setup between my server Microsoft web outlook. i need someone who can create a screen capture video showing how to link the email from the server on Host4y to Microsoft web outlook.
Skills: Email Technical Support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
ACCOUNTS RECEIVABLE plus ACTIVE x 2 positions available NOW, IMMEDIATE START. SKip tracing / Debt Collection ADMIN on not found or moved address clients who have taken out a cash loan $50-$500 with our various companies. They need to be followed up via email and sms daily which will be through Infusionsoft and also mobit.com and or 180sms.com for sms and email direct from email address provided from us , also infusionsoft log in . We require a systemised and attention to detail type of worker that has an accounting mind that can also work out amounts that are no owes due to the non response the client has chosen, you will then put them onto a new repayment arrangement that will need to be followed up on and monitored. Great opportunity to show your great attention to progress you will also see your results in the following weeks totals, so its important that you are great at excel and crm management as well as diligent relentless debt collection, this position will also involve once the debts are on top of in contacting our premium clients of over 8500 in sms and email marketing for new cash and homeloan reviews.
  • Number of freelancers needed: 5
Skills: Email Technical Support Account Management Accounting Accounts Receivable Management
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I am looking for someone to help me scrub / send about 10,000 - 30,000 emails. I purchased emails of property owners that live in a certain geographic area and mass email them news about the real estate in their area. When I send the first email to these people using Constant Contact I get two issues: 1. The emails I purchase have a 50% bounce rate, which I can get down to 10% using an offer the shelf email scrubber. 2. I get a 5% spam complaint. (this is not acceptable to Constant Contact). After the first email gets sent out the bounce rate issue is resolved and the spam complaints drops dramatically to below .1% (which is acceptable to constant contact). I am looking for someone or a service that will allow me to send the emails with the two issues above without getting my account suspended. Once the first email is sent I can then transfer the emails into my constant contact or sendy account for future campaigns with no issue. The emails are will be split up in 100 campaigns with about 300 emails per campaign. I am looking for someone that can do the following: 1. Provide me a log in with their email client so I can upload the email and template. 2. Provide me with an email that will get past spam filters 3. Provide me with a list of the clean emails once the campaign is done. Thanks,
  • Number of freelancers needed: 3
Skills: Email Technical Support Email Deliverability Email Marketing
Hourly - Expert ($$$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hi, I require an expert in Web Host Manager to give me advice and help me with email issues. My hosting/email has been rejecting emails because of the email senders SPF. I want all the emails that were rejected to be sent through to me again. I need an EXPERT who can help with this. Whether they have to extract the info manually or configure WHM. I also use IT experts for other work and this kind of work will be ongoing.
Skills: Email Technical Support CPanel WebHost Manager (WHM)
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Occasionally I need to move some email accounts to a new host. As part of this, my client wants the contents of their inbox (and other folders) copied from their old host, then restored into their new account at the new host. As a general rule, the only access I have to host accounts are - the account name (example: name@domain.com) - the password to that account - whatever email server information I can find from the DNS records on who.is NOTE: as you can see, you don't get server access. You only get user access. As for the NEW host, we have cpanel/FTP access to there for uploading the contents of each email account. The objective is to provide a user experience where one day they log into emails (probably a webmail page) at their old server. The next day they login and their inbox looks the same although they're using our new email server. This means 1. contents of inbox copied over 2. sent items and other sub-folders are all restored in the same way they were in the old email account 3. read/unread flags are retained in the move too (if possible) I would setup the new accounts on the new server and I have control of the DNS records of the domain. I imagine this being a co-operative process of moving each account/domain over. I usually have 2-3 accounts for a single domain at a time to move. Please bid for this job on the basis of migrating 6x email accounts. Then we'll complete a few of them at a time over the coming month of so. If it all goes smoothly I will use you for this type of work on an ongoing basis. In your bid, please include your proposed process, as well as any questions you have. I need to feel confident in your ability to do this process for me to award the job.
Skills: Email Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Reply to Inquiries that come in from users of the mobile app. For example: - How do I use the app -- Refer them to the demo on our website (www.parkarr.com) - How come my points aren't updating? Keep track of the users that call in for this request on an excel spreadsheet and send daily reports to founder. - Technical issue troubleshooting
  • Number of freelancers needed: 2
Skills: Email Technical Support Content Writing Customer service Customer support
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