Email Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Cyzerg is a technology company actively serving more than 68 companies in South Florida, which guarantees you new challenges, a chance to discover new things, and an opportunity to better your career. If you are passionate about technology and helping others, we would love for you to join our team. We at Cyzerg are all about opportunity. As long as you are hungry for knowledge and persevere in learning, we will expose you to our team’s combined 40 years of experience. Job Requirements: • Deliver out-of-this-world customer service and superb technical support to end-users feeling disappointed with technology. We love becoming end-users’ most reliable right hand. • Experience installing and troubleshooting client operating systems including Windows XP, Windows 7, Windows 8 and Windows 10. • Install, configure and troubleshoot local and network printers – local installations and also via GPO. • Install, configure, and troubleshoot email and Outlook related issues. • Create new users account in active directory, setup share and NTFS permissions, and troubleshoot access control issues. • Experience with Office 365 including creation of mailboxes, distribution lists as well as configuring forwarders, archival, etc. • Analyze and troubleshoot issues related with computer performance and system degradation. • Able to troubleshoot network and internet connectivity issues. • Knowledge of common network services and protocols such as: DNS, TCP/IP, FTP, HTTP, etc. • Experience using troubleshooting tools including but not limited to Ping, Nslookup, Tracert, Telnet, Task Manager, Performance Monitoring, Process Explorer, Check Disk, etc. • Experience removing malwares including but not limited to virus, ad-ware, spywares, Trojan Horse, etc. • Support customers application as needed – we will train you on this if required. We have an excellent knowledgebase! • Troubleshoot issues with remote connections at the desktop level and escalate tickets when required. • We know that you love challenges and new opportunities. So, as part of your career development, we will always provide new opportunities via projects or special tasks as needed. Qualifications: • Bachelor’s degree in computer science or equivalent education. • At least four years of Help Desk experience. • A+ Certified. A must. • Network+ very nice to have. • Strong written and oral communication skills - English. Spanish a plus. • Ability to manage time and case load effectively. • Outstanding customer service skills. • Inquisitive and almost a perfectionist. • Persistence and analytical skills. • Focus and detailed oriented. • Knowledge in Autotask is a plus! The following are some very specific job requirements and pluses: • Ability to work 8hrs a day on Eastern Time Zone. A Must! • Access to guaranteed and fast speed internet connection 24/7. A Must! • A valid Skype account to interact with the sales team, employees and company executives. A Must! Benefits Awaiting: • Paid medical insurance. • Competitive salary. • Paid vacations and unlimited un-paid vacations. Yes you read right, unlimited vacation as long as there are no abuses and proper coordination. • Participation in our profit sharing plan. You can take home up to 5% of the company’s profit if you win our MVE annual award. • Career development plans. We really want you to grow and become the best at what you love. • Invent the future. We allocate company time for you to explore new technologies and find better and more efficient ways to help our customers.
Skills: Email Technical Support Computer Networking Computer Repair Desktop Support
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
Customer Service Representative / $3/hr - Pay $3/hr -Available full time and weekends -Availability should be open from 9pm MNL up to Noon the next day - Minimum 2 years call center experience on inbound campaign Job Role: Take upwards of 30 inbound calls, filter if the customer is infront of their computer or not, and transfer the caller to a Level 2 technician for diagnoses
Skills: Email Technical Support Antispam and Antivirus Computer Repair Computer Skills
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Must have excellent and clean graphic design skills, ability to follow brand guidelines, and easily understand messages then produce creative writing and visuals. Converting to HTML and understanding automated drip campaigns and Get Response is a plus. Please mention any of the above that you have experience in. Supply links to your email campaigns that are best suitable for an artistic high fashion brand.
Skills: Email Technical Support Email Marketing getresponse Graphic design
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
I need PMTA Installed on a base Linux distro (whatever you prefer) with an open source control panel of your choice. I will not use CPanel or another commercial panel. In the past we have used Virtualmin. We will have 8 domains that will need to send with this configuration. The autoresponder software is already on a separate machine so domains must use individual names and passwords as auth for sending. Each domain MUST report only it's own IP when sending email (not the IP of the host machine), and you must create and confirm all dns records including but not limited to spf, dkim and dmarc.
Skills: Email Technical Support Bulk Marketing Email Deliverability Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are look for a virtual assisstant that has the skill set to learn fast and pay attention to detail. You must know how to use CRM, Microsoft Office, Email, Google Docs and be able to text message during the day with our senior consultants. You must keep organized and meet task deadlines on time. You also must be able to call existing clients and update them on scheduling and new apts.
Skills: Email Technical Support Email Etiquette Microsoft Office Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We run a Woo-Commerce website and currently use it's internal mailing system for transactional emails. We use Mailchimp only to run our newsletter a couple times a month to all customers. I want to hire someone who can help me with our setup of Mandrill, including helping to set up of all the transactional emails we will need. The design has already been completed. These will include: welcome email, new password request, rewards points emails, affiliate program emails, abandon cart emails, etc. We want to overhaul all emails that our generated and make sure they are running correctly through Mandrill.
Skills: Email Technical Support Email Deliverability Email Marketing mailchimp
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
I need someone to SET UP my email marketing business for me to start marketing. That is, the Squeeze page with my autoresponder and hosting service etc. You would basically be using the same information/materials I have on a previous domain onto a new domain name(I am abandoning that domain). I therefore have everything, but not ready to follow the given instructions myself, for fear of messing it up.
Skills: Email Technical Support Technical Support Website Development