Email Technical Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $800 - Posted
PLEASE READ THE ENTIRE POST BEFORE APPLYING. IF YOU ARE NOT A CAREER FOCUSED, EXPERIENCED, PHONE-BASED IT SUPPORT PROFESSIONAL PLEASE DO NOT APPLY. We are an IT support company that provides remote desktop support to many of our clients, and we are looking to add 1 to 2 new remote desktop support agents to our team. ABOUT THE ROLE: o The individual(s) we choose will become full-time members of the team. This is NOT a temporary position. o You will provided with a soft-phone which connects to our Cisco phone system. o You are expected to have a quiet office environment and a fast, reliable internet connection. JOB FUNCTION: You will be managing the assignment of tickets that come into our IT support dashboard. You will be taking, making, and returning phone calls to clients who need IT support. You will be assisting our onsite team members with support related requests. REQUIRED QUALIFICATIONS: o Native English speaker with little to no accent comfortable with having conversations with strangers o Good working knowledge of Windows 7, 8 and 10 with a minimum of two years of experience o Must have a thorough knowledge of and know how to troubleshoot Microsoft Office o Must have two years of experience troubleshooting hardware--desktop, laptop, monitor, printer o Must be familiar with basic LAN operations: mapping shared drives, connecting network printers, troubleshooting access to file shares, etc. o Must have prior experience with remote support o Must be savvy and use the internet to help answer questions and solve problems o A pleasant and friendly demeanor working with non-technical users is required. o Must embrace changing priorities at the drop of a hat and sometimes working at a fast pace o Willing to learn something new a plus o Must be reliable and follow tasks through to completion o Must be able to juggle multiple priorities and taskso Possesses good time management skills o EXCELLENT English and communication skills and friendly demeanor and positive attitude PLUSES: o Microsoft Certifications o Extensive desktop support experience o Experience supporting US based based companies and users Our budget for each rep is $800 to $1000 USD per month depending on experience and certification levels. Salary is paid bi-weekly. Again, his is NOT a temporary position. Skype video interview required. Any questions please ask.
Skills: Email Technical Support Desktop Support Email Handling English
Fixed-Price - Expert ($$$) - Est. Budget: $50 - Posted
I have Outlook 2013 and gmail that has subfolders that are not synching with gmail, the folder says "This Folder Only". I will pay $50, someone who really knows what they are talking about can help me and proxy on and change the correct settings.
Skills: Email Technical Support Microsoft Outlook
Fixed-Price - Intermediate ($$) - Est. Budget: $15 - Posted
I need an experienced web developer who has worked with email services like Mailchimp to: 1. Setup a simple autoresponder email system on Mailchimp with one email 2. Integrate it into the payment system used on my landing page (Basically make it so whenever a customer purchases from my landing page, the email is sent out automatically to them) I will take care of the email copy. If you understand and have read my brief I want you to put the word 'crypto' in your bid so you have read and understood.
Skills: Email Technical Support mailchimp Payment Gateway Integration Website Development
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for someone who has outstanding english and an outstanding IT support background to support customers who are calling in with there sales/support needs also email/livechat/ticket support. This is a part time long term ongoing position. Our trading hours are Monday to Saturday 8:00am to 7:00pm Brisbane Australia time. We are possibly looking for 2 people to cover the hours needed. You must have a good internet connection that will handle clear VOIP calls, a good headset and be able to start next week.
Skills: Email Technical Support Administrative Support Appointment Setting Call Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I have a Godaddy domain name for my business, and currently I am paying GoDaddy for their monthly email plan as well. I think there is a way that I should be able to forward mail from my GoDaddy domain name to my Gmail email, and not have to pay the monthly service fee for email hosting. Ie: the mail could still look like it is coming and going from my domain name, but Gmail would be hosting and masking. If you have familiarity with both GoDaddy and Gmail and know how to help me do this, please let me know what you would charge to help me set this up. I'm not very tech-y and have had trouble figuring it out, but if you have done this before, I think it should be quite easy. I would like to do a Skype screenshare and have you watch my screen and tell me what to do. Payment will be given as soon as the issue is resolved and working! Thanks for your application.
Skills: Email Technical Support
Fixed Price Budget - Entry Level ($) - $85 to $150 - Posted
PLEASE OBSERVE THE BUDGET BEFORE YOU BID. THANK YOU. We are a 5 star employer on Upwork and have a great team. We are growing! We have a number of tasks that have to be done which we estimate maybe 10-14 days if you work on them full time. Maybe less if you are really fast and accurate. You will need to: -Create various websites to our satisfaction for our brands using these will be discussed at length throughout the project. IMcreator is a really easy to use web builder (like wix but different). -Connect various services to the website including cloudflare, email opt in forms, and making the list connect to give subscribers a welcome email (using, seo headers and information on all pages, connect the sites to the domain and sort the DNS so it all is live and active. This is relatively easy but you have to have a good head for following instructions - some tech experience is advantageous but not essential. - populate an app with our content using (or something else if buildfire has any problem) build through and get the app live on app stores so the whole job is fully done. Buildfire is a easy app builder s the content just has to be arranged to make it convenient for our users You’ve got to have: ▪ Excellent communications skills in English - written ▪ Very good organizational skills - many little projects happening at once and you’ve got to manage it all well ▪ A will to grow within a company… There is LOTS of growth potential and so someone who wants to be settled down with one company who changes the world is really important. ▪ CONFIDENT AND NOT BE AFRAID to clarify and ask questions so that you know you are making the right decisions. ▪ Be able to work on your own really well - without having to be told what to do every minute. You have to be able to ask questions so that you know what you are responsible for and be proactive in ensuring things that are ongoing are maintained and managed well so that we don't drop the ball. You have got to look for answers on tutorials not just wait for us to train you on everything * You must have an immensely good attention to detail To apply you need to send a covering letter telling why you think the above relates to you and why you think you’re the best for the job NOT a generic application answer please. Also tell me the colour of the ocean to prove you have good attention to detail. WHEN YOU BID PLEASE BID A WHOLE PROJECT FOR THE ENTIRE JOB WORK IN THE BUDGET.
Skills: Email Technical Support Data Entry English Internet research
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Looking for someone right away with the technical ability to deliver the email stuck on our Barracuda email Security Service (ESS) server, which manages our eMail/SPAM/Virus protection. I've been told that this is an easy fix which requires the proper technical coordination between Barracuda and cPanel running on our server. I need someone to work on this right away so please respond as soon as possible. Kind Regards, Doug Klimek
Skills: Email Technical Support CPanel System Administration