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Email Technical Support Jobs

58 were found based on your criteria

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! We are seeking for a customer service person to be a part of our fast growing company! This is a full-time, permanent position with 8 hours per day and 5 days a week of work with paid US federal holidays and potential bonuses. We need somebody that will grow with our company and potentially take on bigger roles & challenges in the future, within our organization. Some qualities we seek in our candidate are as follows: - Engineering background is a plus - Eagerness to learn - Responsible for their role in the company operations - Extremely caring of the customer - Organized and maintain their tasks - *Detail oriented* - Patient with self control - Goal oriented / focused - Adaptable - *Communicative* - *Fluent and natural sounding English* - Spanish language fluency is a plus - Resourceful - Men preferred as you will work as a part specialist Some technical qualifications are as follows: - *Email in professional manner - Online research - Documentation...
Hourly - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are seeking to migrate out of Mailchimp to another email newsletter provider. Although Mailchimp is user friendly it is very expensive and we are looking for a much cheaper alternative. We do require custom templates and also predesigned templates in the new provider. So we are asking for your preferred email newsletter provider based on price and user-friendliness and then we would like you to migrate our lists to the new provider. IMPORTANT! One of the things we like about mailchimp is its integration into wordpress/woocommerce through plugins. This way whenever anyone a) orders a product from our website or b) opts to sign in through a signup form they are automatically entered into our newsletter list. THIS IS IMPORTANT TO KEEP. Whether this requires new code to integrate into our wordpress site, or if there are existing plugins we need to KEEP this integration.
Hourly - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I'm putting this up as an hourly job, as i have no idea regarding pricing. I want to convert this to fixed price before awarding, so please have a fixed price in mind If you have a better idea for a high deliverability rate, I'm open to it. Our volume is low 100 - 200 emails/day, but still getting flagged for spam. Just using Rackspace mailboxes, etc isn't a solution - Looking for a someone with a high level knowledge of bulk mail
Fixed-Price - Est. Budget: $ 50 Posted
We need an email robot to run on either on our host – hostgator.com, or a Linux server running an email server (whichever you prefer) - that will receive an email, change the domain, forward-send, and log the results. The email may or may not have attachments and we want the subj, body, and attachments to be unaltered. Here is an example: This is the incoming email to domain1 From: tom@gmail.com To: 452@domain1.com, 213@domain1.com Cc: 525@domain1.com Subj: This is a great robot Body: yes, it is We want the robot to: 1. Analyze the email 2. Process so that an email is then sent as: To: 452@seconddomain.com, 213@ seconddomain.com Cc: 525@ seconddomain.com Subj: This is a great robot Body: yes, it is 3. Log in a csv file all common mail fields (we can discuss), plus time, date, status, etc. The email analysis...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for an English speaking technical support representative, with an orientation towards marketing & sales. We offer a web based platform for online marketers and marketing agencies, so a basic familiarity with online marketing is required. The work includes operating the on-site support chat, as well as responding to any support tickets, on our ticketing system. Occasionally, there will be questions on our social network channels, which also require responding to. Eventually, when you'll know enough about the platform, you should be able to contact large scale customers and increase customer success and sales.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're after a support person to assist with our work load of technical support requests from customers. We currently utilise ZenDesk for all our ticketed responses, and after after someone to help us take first level support tickets and respond to customers. We are a voice company providing cloud based VoIP solutions to business customers only, so its important that we can meet SLA targets for customers. Initially we're after someone to help out 1-2 hours a day, 5 days a week (M-F) during Australian business hours (9am - 5pm). English language is a must and it must be your native language. A demonstration of grammatically correct and error free English is a must.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for an account manager to join our team. While this role will initially start as a part-time position, we are open to having the right candidate join us on a more permanent basis. The role will start with ensuring that customers and potential customers have questions and support needs met, working directly with both the user and the engineering team to ensure issues are addressed. The role will also include checking into user sites regularly to ensure all platform areas are populating accurately, looking for discrepancies, and troubleshooting basic issues. As the role expands, we would like to have the account manager take an active role in customer demos and onboarding. We are a small organization with a global, distributed team, all members are expected to be autonomous self-starters with good communication skills. Each team member is responsible for reporting on their progress and goals regularly and checking in with other members of the organization often....