Email Technical Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a Linux System Administrator(individual or company) to head our Support Department. We are currently a hosting start-up with a hand-full of clients and expecting to grow. Our CEO is an experienced Level 3 Support Technician. So workflow, discourse, and expectations will be stream-lined, easy-to-understand, and reasonable. Prerequisites: - Must speak fluent English, as a majority of our client base are native English speakers. - 2 years or more experience in handling technical support tickets. - Ability to build personal rapport with clients(make them feel understood & cared for). - Exhibit friendly and professional etiquette at all times. - Flexibility with hours, as demand may increase or decrease unexpectedly. Our Toolbox(must be prepared to use these applications): - WHMCS - CentOS/CloudLInux - Ezeelogin - OnlyOffice - Hipchat - Tawk.to - cPanel/WHM - Zoiper, or VOIP system of your choice Job Description(must be willing to fulfil these duties): - Work remotely. - Monitor servers through Hipchat and resolve unexpected issues. - Monitor client technical support tickets via email and resolve issues. - Monitor Tawk.to chat and resolve issues. - Monitor technical support tickets via WHMCS(email alert), and resolve issues. - Minimum of at least two sentences in replies, no one-liners. - Redirect possible unexpected sales support. - Report signs of abuse or violations of the TOS by clients through chain of command. - Thoroughly understand the company TOS, SLA, Privacy Policy, and Refund Policy. - Follow the company branding guidelines and direction outlined in OnlyOffice.
Skills: Email Technical Support Administrative Support CentOS chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
JOB OVERVIEW We are a deal finding app and require a full time person to manage our email marketing campaigns. The primary focus is to get merchants to sign up to use our monthly subscription based service. The role requires having the technical skills to setting up a dedicated email server, preparing HTML and delivering emails as well as someone with a marketing background that can help create the content using best practices and track the results. Responsibilities. - Setting up a self hosted email servers for bulk email marketing. Applications like Mailwizz and Sendly or alike. We are open to suggestions on best platform to use. - Taking marketing campaign emails and preparing HTML and sending via our email servers. - Tracking results - A/B testing of email campaigns and providing feedback and suggestions to better improve opens and conversions. - In addition to managing our dedicated bulk email server you will be also preparing and deploying emails from our SendGrid account. - Creating HTML templates for our customers for deployment using Mail Chimp. - Finding suitable email lists we can bulk email too. - Coming up with ideas and marketing approaches and creating the content and managing the process to get the design completed and emails fully deployed. Typical Day - Finding email lists of ideal customers and deploying in bulk - Creating HTML templates - Managing all email campaigns - Tracking results from all campaigns - Constantly testing A/B campaigns. - Suggesting email marketing ideas and strategies. - Hands on implementation of all email marketing efforts. Requirements - Strong technical skills with proven history of setting up and deploying dedicated bulk email servers and not being flagged for spamming - Experience in sourcing or creating lists from scraping websites of ideal potential customers. - Excellent understanding of how to create HTML templates - Experience using SendGrid and Mail Chimp. - Have created email sales funnels and know best practices to increase email conversions. Position - This is a full-time and long-term position. - The hours are flexible. Most of the work can be done during your countries business hours. However, there will be daily stand up meetings for approx 1 - 2 hours, depending on the discussions, at 7 am New York time. - The position pays $400 USD per month. How do I get this job? - You need to impress us and show us with your past experience, education and skills that you are the right person for the job. (Sending in a standard resume will probably not get you the job) - The more you learn about us up front and understand our process the better. Our website is www.skoutdeals.com - You'll need to provide us with references and contact information to prior employers whom which you have had a similar role. - We are looking to hire someone within the next two weeks. Skills required: • Office & Admin (Virtual Assistant) - Email Management - Project Coordinator - Research • English - Speaking - Writing • Writing - Copywriting - Creative Writing - Editing Proofreading - Web Content Writing • Marketing & Sales - Email Marketing - Lead Generation • Web Development - PHP - Wordpress Development • Webmaster - Content Management - Google analytics - Html - Managing Servers - PSD to HTML - Webmaster Tools - Wordpress • Software Development / Programming - Software QA Testing • Finance & Management - Business Plans - Financial Analysis - Strategic Planning • Customer Service & Admin Support - Tech Support
Skills: Email Technical Support Email Deliverability Email Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for an assistant to help with wordpress, meeting scheduling, customer service and email management for a fast growing online business and podcast. (http://highintensityhealth.com/ is blog, podcast) Initial commitment is 12 hour per week and will grow to full time as we continue to grow. Applicant Instructions: Please upload a 3-4 minute video (can be made via cell phone, unlisted on youtube or dropbox) and tell me one thing that has you really excited and also please discuss your experience with wordpress and marketing. Our hiring manager discard any resumes that do not also have a brief video containing the above information. email videos to sxali003@gmail.com
Skills: Email Technical Support Email Handling Email Marketing WordPress
Fixed-Price - Expert ($$$) - Est. Budget: $6,000 - Posted
Copy write the contents of this site from the pictures to phrases, to slogans, to the actual business and brand and logo. I want this site optimized on page and off page. I want the content of everything associated with my companies and names to be completed copywriter trademarked and sealed so that I can not have any one come after and take my stuff. I need some one who is the best who has vast experience in this industry and this person should know how to key all keywords copywriter all key phrases copywriter. Site name copywrite and copywriter photos and create descriptions for product which will rate higher for different key word phrases which i have all that content and then build good backlinks which promote more content and get my page number one for ever single keyword which I am rated for or want to be rated for and make sure that no one can steal my content and that all my services are trademarked and seal and my domain sitemap, url and name are completed safe and i can get rid of shipwrecked vapors who copied my sites name and takes half my traffic now for sucky product.
Skills: Email Technical Support 3D Design Adobe InCopy API Development
Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
I need a highly scalable tool to find email valid email address for social accounts and websites. See these tools for examples https://emailhunter.co/ https://www.makesmail.com/ https://anymailfinder.com/ http://www.emailgrabber.net/ http://sellhack.com/ http://www.datavalidation.com/kb/10202-How-are-emails-validated.html https://www.emailverifierapi.com/ http://verifalia.com/how-it-works https://www.emailverifierapp.com/features/email-verification-process/ https://mailboxlayer.com/ https://neverbounce.com/features/ https://www.emailhippo.com/en-US The tool has three functions. 1) Find all known emails for the specified domain -Input a website URL -Tool then finds email addresses at the domain 2) Find email for specific person at specified domain -Enter first and or last name + domains to find email address of users with name existing at domain 3) Validates emails are real -Tool validates emails to determine they are real and won't bounce when they are emailed. e.g. SMPT or MX lookup
Skills: Email Technical Support DNS Email Deliverability Email Handling
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Seeking for someone with many years of experience selling on Amazon; setting up Amazon accounts, setting up products, setting up email marketing campaigns. Also I will need help in setting up Shopify account and products. This person MUST have sold products on AMAZON and has a worked with SHOPIFY (Ecommerce Platform). Must have email marketing campaign experience. Must know how to set up online software mailchimp, robly, or something similar. Additionally I will need a virtual assisant. Skype Hanhtdang
Skills: Email Technical Support Amazon Appstore Amazon Webstore Ecommerce Platform Development
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Hi, I have an extensive list of email contacts, about 1,000-1,500 that I would like to send emails out to. But I want them to go directly to their main inbox, and look like a natural email that was sent directly to them, instead of going to their spam or being flagged by their email system. The list is about 1,000+ email addresses and I need help putting together a email campaign or finding software that will send email directly to them, one at a time, with no issue. Please let me know if you have a plan or know a way how to make this happen.
Skills: Email Technical Support Email Deliverability Email Marketing
Fixed-Price - Intermediate ($$) - Est. Budget: $68 - Posted
Need list of emails for Webmasters in these categories: Forex Binary Options Gold Trading Oil Trading Stock Markets Investment Capital Management We do NOT need emails from people at large websites (i.e. Forex.com, DailyFX.com). We need emails from smaller businesses and people that are looking to promote their websites using our service. We prefer someone that already has a list available.
Skills: Email Technical Support Cold calling Email Deliverability Email Handling