My name's Edward and I work with a company in London using Adestra.
Right now our team are using campaigns that aren't saved as a 'template', that they are simply clicking 'copy campaign' to update the content in before sending.
We are planning to re-do the templates entirely with the 'Email Editor', but that's quite a big project.
For a quick win in the meantime, we'd like to see if we can make the campaigns we are copying mobile responsive.
The Adestra support team have said they can do this for us if we are able to add the correct tags to the emails that will allow them to do so. Their message to us:
"there is no outer content here - only tables. No html, body or head tag. The team would need the head tag to get responsive code in there.
The team would not be able to add the mobile responsive code with these tags missing. If you provide the outer content they can take a look at doing this for you for not charge. "
They have said adding mobile responsive code to a campaign in this way would allow us to 'copy' campaigns that will subsequently be mobile responsive.
If you would be able to help us add the correct tags that would allow their team to do this, please get in touch.
If things go well, there's definite potential for getting you involved in the bigger project of overhauling the templates.