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Email Technical Support Jobs

53 were found based on your criteria

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Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We are UK based engineering company. We are currently signed up to the Godaddy email service. They also host our website. We've been advised to move to Google Apps as a provider for our email service. We have around 10 email users and would like to make the transition as soon as possible. It is very important that we keep all our previous emails (inc. sent emails and folder structure) and our email addresses. For the end user, there should be no change - all the old emails etc. exactly as before. Since there are 10 of us, and some are remote, I think we would need to set up an easy guide for people to follow to transition from godaddy to Google Apps (people use a variety of software to access their emails, inc Outlook and the Mac equivalent). We are looking for advice, guidance, and managing of the transition. We strictly pay only for tracked time, unless a fixed rate is agreed prior to the work starting. The work will start with a Skype conversation to discuss and understand...

Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are looking for someone who has excellent English writing skills, and strong IT skills (preferably IT background), to write a series of emails for us. You will be required to watch a video, and then write a sentence about the video in an email template, save the email, and send it to us. We need about 500 of these emails written, and you will need to complete approx 100. per week. Pay rate for this task is $3 per hour only. The videos about about computer applications, so you will need to have a good understanding of IT applications. More details will be provided to applicants, and you will be asked to complete a small sample as a trial. Please provide writing examples.

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hi, I run a web development company in the UK and we are recommending that our clients use Google Apps for Work for their email. We need a google apps certified deployment specialist for setting up Google Apps for Work, moving and forwarding email. Are you available for this type of work?

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of an individual or agency with good English and customer interaction skills to answer our phones to handle incoming calls to our Sales and Technical Support line to handle first post-sales support calls. Basic Linux Administration skills is required. Please do not apply if you do not have Linux experience. The person taking the calls must have at least basic Linux administration experience, good customer interaction skills and the ability to learn our storage product and provide excellent pre-sales and post-sales support. When not on phone calls, monitoring of our forums and handling forum inquiries and forum support as a moderator. Also, monitoring of and response to our help desk system. Must be available via Skype during US evening from 7pm-7am

Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hi, I'm looking for a personal assistant that can find contact information of several different markets. I'm looking for someone who find contact info that includes: name, email address, Linkedin profile, phone number, website, etc. You have to know already how to do this and have the skills to do this. I'm also looking for someone that is always available and responsive to the tasks at hand.

Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We need a virtual receptionist to answer calls for our business in ENGLISH and FRENCH. Must have excellent English and French, a happy and professional phone manner, and be easy to understand over the phone. You must be able to acquaint yourself with a thorough understanding of the type of work we provide, so that you can converse briefly with the people who call, understand what they are calling about and leave effective messages for our staff members. ******Please include a voice recording of yourself with your application, using the script below. ENGLISH: "Thank you for calling Netfolie, You're Speaking with <<<insert your name>>>. How can I help?" FRENCH: "Merci d'avoir appeler Netfolie. Vous parler avec <<< your name >>>, puis-je vous aider?

Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Hi there, We need help improving our email deliverability. Currently, we face high email bounce rates and in some cases emails simply go missing (never reach intended recipient, without any bounce message) We believe the following issues are causing our email problems: - Poor setup of DNS records. We use a VPS and have WHM installed. - We're listed on some blacklists due to malicious code in the past. The spamming has ceased since we uninstalled the compromised wordpress installations, and we have managed to get ourselves off most of the blacklists. If you have very good experience in managing Email Servers, System Administration (we use CENTOS 6.6 & WHM), and ensuring high email deliverability, please apply.

Fixed-Price - Est. Budget: $ 200 Posted
I had someone set up mailwizz incorrectly. I want to go in another direction, but a lot of the vsp email work is done (it may need to be tweaked a little bit). I want to implement a multiple user Interspire system. I have 10 mail domain servers with power mta installed. I need to be able to send emails from email accounts (other than my main email) on the different domains with urls in the emails linking to those domains, so I can protect my main domain and email. Can we take what has been done already, purchase a multiple user license of Interspire, and get this to work the right way? I think it would work if (Each Domain is an interspire user, and we had one separate email account for each domain set up with forwarding to main email, and a wordpress install on each a domain so I can send the email traffic there). Here is what I would need: Server private DNS configuration Interspire Set up Help for Each Domain One Email Account Setup for each domain (Forwarding...

Fixed-Price - Est. Budget: $ 200 Posted
Hi, I am wanting someone to help code my PSD designed email newsletter into a fully working HTML/CSS. I need the email to work across many clients and also show without the customer having to select to show images. Is this something anybody can help with? Regards Jack

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
SimpleTix is looking for an awesome dedicated Customer Support rep. This is a mix of technical support, but also customer success. Take the time to understand what the customer is trying to do. Get picture of what their ticketing/registration dilemma is - then with your knowledge of SimpleTix - come up with the best plan to them. We will need you to become an expert on the SimpleTix: eTicketing & Event Reg Platform. (before you apply, see our videos: https://vimeo.com/simpletix/videos and our website: simpletix.com, learn as much as you can about us) This candidate must must love what they do, the right candidate likes doing support work. Common day at SimpleTix: 1) You will get various customer "how do I" type questions. 2) You'll need to answer the question, provide the step by step instructions. Great KB articles where necessary. 3) If the request seems like its common - we will want you to write a KB (Knowledge based) article. This way we build out our KB so customers...