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Email Technical Support Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
A full-service Practice Management Company is seeking an experienced Account Manager to act as a liaison, assist clients with support issues, schedule stakeholder meetings and coordinate analysis sessions. This is a rewarding position with excellent compensation potential based upon performance. We are seeking a dedicated employee that is able to manage their time and provide excellent assistance to our clients. Customer Service experience is necessary. Strong computer skills and web skills are also required. Our product utilizes web-based software so the successful candidate will need to have experience and comfort using web-tools. WRS Health is a full service Practice Management company that provides web-based EHR and Practice Management software to our clients. We are in a rapid growth phase and we are looking for people interested in career growth and are willing to adapt to change. Job requirements: •Build and maintain strong client relationships by delivering excellent...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi I am looking for some one who can manage our e mail marketing and use own software to send. i have approximate 1 - 2 Lac e mail database. I want to send regular mails on those email ids. I want to monitor delivery report and want to share details with me while send emails. This is for long term project. If you prove your skills.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
IT Support Company based in Orange County, CA is looking to fulfill a technical support position. We are a small but growing IT support company specializing in supporting all aspects of technology in the small business market. As technical support representative you’ll be responsible for providing highest level of technical support & customer service to our customers. To perform the job you’ll need a positive attitude, willingness to learn new things and perform tasks outside of typical tech support position. Your job duties will be directly related to the success & growth of the company. Being passionate about technology, passionate about providing best in class customer support, going above & beyond attitude is a must. You will need fast & reliable internet access & quiet, comfortable place work. You’ll be provided with VOIP phone & computer. This positions requires about 30-40 hours per week, 9am-3pm, Sunday-Thursday. Job duties include: • Communicating with customers via phone...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
When was the last time you had fun at work? It's a great time to join our law of attraction team. Not only do we take pride in what we do, we have FUN. Your creativity & energy are what we need. VIRTUAL ASSISTANT for online, marketing, research and various tasks for busy entrepreneur. Must be web saavy, reliable, organized and able to manage multiple projects simultaneously. Speak & write very good English. Enjoy coming to work. You need to be familiar with the following: * Google Apps - gmail, gcal * Skype * Wordpress * Facebook * Twitter * Aweber.com * Affiliate Systems You primary duties are to book me appointments with radio shows, speaking engagements, handle customer service emails, call clients, moderating my conference calls and webinars, and what ever else happens like: * Answering email * Basic scheduling * Customer support * Proof reading and document formatting * Shopping cart * Website design and major updates...
Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We're an e-commerce company looking for help with fixing our deliverability stats. We just brought up ReturnPath and applied for certification, which should improve the percentage of our sends that end up in people's inboxes (vs. spam folders, or getting blocked). Specifically, we're seeing the most blocks from Gmail - without a good understanding or visibility into their algorithm, we're not sure how to fix it. Basically, we're needing guidance on best practices moving forward, and creating a system that ensures that we're removing disengaged users, etc. We work with ExactTarget, so ideally you're familiar with the platform. Thanks!
Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are seeking technical support for our IoT product. Product - The product is a bluetooth enabled device that is connected to an App that runs on an iPhone or an Android phone. Current State - Our tech support is primarily on Email and HelpShift. We use FrontApp to manage the emails. The developers are manning our tech support as of now. Requirements - 1. High English proficiency is expected as our clients are from mostly English speaking countries. 2. Handle the tech specific customer queries and resolve them if possible, else escalate it to the concerned developers 3. Summarize the state of customer queries every week 4. NO phone/voice support 5. NO US timezone support, only work during IST working hours