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Email Technical Support Jobs

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Fixed-Price - Est. Budget: $ 10 Posted
I am looking for someone that has 100+ email accounts and an IP address changer for each email account. I need you to vote on a website 10-20 times per day for one week. This just requires your email address. The votes must come randomly throughout the day and from around the world with varying IP addresses. I would prefer varying sounding email addresses be used to. Please quote 100 votes (so 100 separate email address and IPs)
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are an ecommerce automation startup in Boston looking for a customer satisfaction expert. Our software connects ecommerce web sites with their vendors, manufacturers, warehouses and 3rd party fulfillment houses. Our customers are typically small to mid sized ecommerce site owners. We're looking for a person to help respond to support requests, onboard/setup new customers, and pin point technical issues. We need someone who is a available to work at least 10-20 hours per week during 9-5 EST. We require you to be US based and a native English speaker. While working you'll be in constant contact with the Boston office so availability on Skype, email and Slack (IM) during that time is required. Past experience with customer satisfaction, customer support or technical support are all a huge plus. Goals and Responsibilities - Provide courteous, efficient, and professional technical support to customers via email or phone - Troubleshoot various technical difficulties in data...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Details WANTED: A Help Desk Support Agent that can read, speak, and write in Turkish and English. This role requires someone with an understanding of mobile devices (phones, tablets, etc.) and good understanding of customer service. ------------ WHO WE ARE: ------------ "We enable ordinary humans to create extraordinary mobile apps, for free." AppMakr/Infinite Monkeys is a fast-paced exciting new start-up that has developed a web-based, self-service platform to allow almost anyone to publish their own mobile apps with no coding, for free. These apps are highly focused on the niche topics and locations that are important to people's lives or small businesses. Our apps run natively on the iPhone and Android platforms, or in a mobile browser on any web-enabled smartphone. Today, we have already launched thousands of apps, and that will grow over the coming months. Our current projections show that our 'network' of app users will number more than 100 million - creating a...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be part of an online administration team focusing on data entry and customer service. TASKS: - Email response - Customer service - Managing Teamwork Project Management - Managing Zendesk enquiries - Setting up login accounts for clients - Data entry - Document checking - Simplifying instructions - Internet research into Australian Migration subclasses (guidance will be provided with this) - Internet research into Skills Assessment Bodies (guidance will be provided with this) - Lodging e-visas - Administrative support - Checking for correct information - Complying with instructions - Sending instructions to clients - Updating and improving current systems - Solving tickets - Building relationships with clients - Skype with clients - Recording system tutorials KEY SKILLS: - Fluent in English - Project management skills - Data entry skills - Customer service skills - Quick to learn - Research skills - Attention to detail - High level of information...
Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We are UK based engineering company. We are currently signed up to the Godaddy email service. They also host our website. We've been advised to move to Google Apps as a provider for our email service. We have around 10 email users and would like to make the transition as soon as possible. It is very important that we keep all our previous emails (inc. sent emails and folder structure) and our email addresses. For the end user, there should be no change - all the old emails etc. exactly as before. Since there are 10 of us, and some are remote, I think we would need to set up an easy guide for people to follow to transition from godaddy to Google Apps (people use a variety of software to access their emails, inc Outlook and the Mac equivalent). We are looking for advice, guidance, and managing of the transition. We strictly pay only for tracked time, unless a fixed rate is agreed prior to the work starting. The work will start with a Skype conversation to discuss and understand...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of an individual or agency with good English and customer interaction skills to answer our phones to handle incoming calls to our Sales and Technical Support line to handle first post-sales support calls. Basic Linux Administration skills is required. Please do not apply if you do not have Linux experience. The person taking the calls must have at least basic Linux administration experience, good customer interaction skills and the ability to learn our storage product and provide excellent pre-sales and post-sales support. When not on phone calls, monitoring of our forums and handling forum inquiries and forum support as a moderator. Also, monitoring of and response to our help desk system. Must be available via Skype during US evening from 7pm-7am
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hi, I run a web development company in the UK and we are recommending that our clients use Google Apps for Work for their email. We need a google apps certified deployment specialist for setting up Google Apps for Work, moving and forwarding email. Are you available for this type of work?
Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We need a virtual receptionist to answer calls for our business in ENGLISH and FRENCH. Must have excellent English and French, a happy and professional phone manner, and be easy to understand over the phone. You must be able to acquaint yourself with a thorough understanding of the type of work we provide, so that you can converse briefly with the people who call, understand what they are calling about and leave effective messages for our staff members. ******Please include a voice recording of yourself with your application, using the script below. ENGLISH: "Thank you for calling Netfolie, You're Speaking with <<<insert your name>>>. How can I help?" FRENCH: "Merci d'avoir appeler Netfolie. Vous parler avec <<< your name >>>, puis-je vous aider?