Email Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We have 5 daily blog emails (1 for each weekday) and a weekly compilation that need to be designed and sent out. Each blog email goes out on a specific weekday. Then we have a compilation email sent out on Saturdays showing highlights from the previous week's blog emails. Each email already has a template for look and feel. The content which includes copy and CTAs / images will need to be updated for each blog. The copy will always be provided. Most of the CTA images will be provided as well. Once the emails are created, we do test emails through our email marketing system, Bronto. However, we are moving to SalesForce Marketing Cloud for our email marketing system in middle of October. We do create / upload the HTML email code into the system for each new email. Then we send out a test email to the test group for Q and A. Once approved, the email is queued up to be pushed out to the blog recipients at a future date per the blog sending schedule. Using the pre-existing templates with copy and images provided, each blog email creation/testing takes about 30 to 45 mins at maximum. Once familiar with the email creation and setup process, it takes less than 30 mins to complete each blog email from start to finish. The key priorities for this job request are: - Attention to detail - Error-free code and links in emails - Must have a good understanding of HTML and CSS as pertains to email creation - Familiarity with a email marketing system like Bronto, iContact, ExactTarget, etc. very useful Attached are current examples of the blog emails that are sent out. There are also future opportunities to create promotional emails and update the blog email template designs. The applicant needs to be able to be available during the US Eastern Timezone weekdays 8am - 6pm for collaborations and discussions.
Skills: Email Technical Support CSS Email Marketing Graphic design
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I am updating my IIS server 7.5 box, Windows 2008, and I want to place multiple websites on it to have several web forms through which we can send emails. I want to make sure the settings are correct, that I am logging properly, and that I have a postmaster email setup so I can emails sback if there are any issues on the box.
Skills: Email Technical Support Internet Information Services (IIS) Microsoft Windows Server SMTP
Fixed-Price - Intermediate ($$) - Est. Budget: $40 - Posted
In this job, you'll be asked to create a Perl script that can send an email. The script may use a Perl module (and probably will) but should be self-contained. It should run on both Ubuntu and Red Hat. The script should have the following capabilities: + You can specify an SMTP host. That is, the script doesn't actually send the mail itself, but rather forwards the mail to an external mail server. E.g., the mail will be sent from, not from the host machine. + You can specify a custom from name and email address. I.e., not user@localdomain, but rather "Specialname <>" + The script does not require SMTP Authentication. but if you have the ability to include that as an option, that's great. + The email is sent over Port 587 with TLS encryption. Bonus if you configure other options, but the only requirement is 587 + TLS. + Set the return-path to match the From Email. Timeframe is 1-3 days. I will pay after confirming that it works. Thank you! Andrew
Skills: Email Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need someone that can take our databases of approximately 4,000 combined contacts and send them a sequential email starting with an optin message to gain access to our equipment inventory. The email entice them to enter their email, opt in, then receive weekly HTML email updates with a thumbnail image of a piece of equipment that links to the complete equipment listing in our database. First we must build the list, then educate them about the programs, then when our product is live allow them to download our mobile application and start listing equipment. I will write all sequential emails, this needs to follow strict CAN SPAM laws; this list is a new list of compiled email addresses
Skills: Email Technical Support Email Deliverability Email Marketing mailchimp
Fixed-Price - Intermediate ($$) - Est. Budget: $25 - Posted
I need someone who knows Thunderbird well & has worked with it to reinstall it on my computer because mine is sooo broken it loses mail all the time now. You should confirm when that's done that I won't have the same issues I have been having. We will do this via Skype & Teamviewer. You must be fluent in English, be a sharp fast thinker & be reliable. Please respond with your experience with TB & helping others with it. Thank you
Skills: Email Technical Support Technical Support
Fixed-Price - Expert ($$$) - Est. Budget: $80 - Posted
Hi, Zendesk is migrating from web portal to help centre and we too need to make the move. Currently for the new website, we do not have zendesk and would like to setup. The emails will be shown as tickets from customerservice email and then any new email to customer will be forwarded to two other emails accounts. Responding to tickets via zendesk should be from either of the email accounts added above. This configuration is the same as our other (older) operational website and that can be used as a guidance. The service provider needs to view whether 2 zendesk screen portal can be run at the same time? Omer
Skills: Email Technical Support CRM Zendesk
Fixed-Price - Intermediate ($$) - Est. Budget: $47 - Posted
Price confirm to set up email blast out for Victoria in Australia ? You are to supply email address lists for Victoria in Australia, get emails databases for free. You are to blast out emails, either using online email blast-out websites or email blast-out software for free. You are to supply login to online email blast-out websites or setup email blast-out software on my computer then you are to carry out the email blast-outs, also showing me how the software works. Blast out websites or blast out software to have the following: - Subscribe or Unsubscribe to join email list, opt-in or opt-out - Do not get my sender email address blacklisted and blocked - Generate click through and email open rates - No email send/receive quantity Limits - Limitless mass emails blast outs - Send, and track emails - Send, and receive emails - Emails do not go into spam and junk filters of sender or receiver - No email send and receive errors - No spam errors - No bounce backs emails stopping email blast outs - Eliminate obsolete email addresses from email list - No email rookie mistakes - Avoid making common email mistakes Email messages to be sent out will be supplied by me. I am preparing a new promotion to email out. I have not done any email blast outs yet. Let me know how fast you can finish the job ? Kind Regards John Dwyer Bizibuild Australia
Skills: Email Technical Support Content Writing Copywriting Email Deliverability
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Monitor live chat for potential and current customers Assist with setting up websites, transferring sites, domain names, etc... Monitor server bandwidth, individual customers' bandwidth etc... Make minor updates to hosting webiste, post on site's blog, facebook and twitter This is just a brief description of what will be required.
Skills: Email Technical Support chat support Customer support WordPress