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Email Technical Support Jobs

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Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
technical skills: - advanced linux administration skills: Debian, centos / RedHat Suite, packaging, s/ltracing, ... - advanced networking skills: dns,tcp/ip,multicast,basic routing,.... - service skills: Webserver,mailserver,application servers,dns servers,... - virtualization: Basic understanding, kvm, qemu,xen,vmware,openstack,... personality skills: - open source addicted - linux nerd - open minded - problem solving orientated - care of human interactions also after worktime - fascinated by logical problems

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Responsible for providing phone technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solutions. Escalates issues if unable to resolve. -Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. -Ensures company standards are followed in the delivery of computing hardware and software systems. Includes responding to and updating of tickets entered by users based on problem resolution procedures attempted. -Updates documented process and procedures as needed -Maintain daily performance of computer systems. -Ask questions to determine nature of problem. -Walk customer through problem-solving process. -Clean up computers\Virus Removal -Run diagnostic programs to resolve problems. -Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. -Follow...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, We are looking for full time customer support representative to work with us. It will purely related to Antivirus, Antispam, webfiltering software application. The representative should able to handle email, online chat. Answered all customer inquiry Provide exceptional customer service for all our customers. Provide updates/feedback about product issues unknown to our clients to create fix/software update Excellent communication and customer service skills. Provides first line support for Consumers,corporate accounts on desktop, serves,mobile devices. > Monitoring Network Systems > Troubleshooting server issues > Reporting duties and other duties as assigned > Provides technical assistance and training customers accordingly

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hey and nice to meet you. I am looking for an agent who can work 8-12 hours a day. We are a store who sell online software mostly, and we need agents at live chat 24 hours a day. Most of the questions are very basic like "when will i get my product?" "are you legal company? "is this the full version" "can you help me download the product if I will purchase?" We don't usually get more then 30-40 chats a day so we are open to hear both offers of payment 1. Payment for each chat with unique customer. 2. Payment per hour.