We are looking for a TRUSTWORTHY, SECURE company we can leverage to provide remote virtual assistance to healthcare providers (and possibly their patients) via a platform that we are developing.
Knowledge of Google Apps for Business is important, as the most important tasks will involve receiving messages on behalf of the practice staff and setting up directories for the providers which can then be shared with others (specifics will be shared with appropriate candidates).
It's not very hard work, but accuracy is PARAMOUNT, as well as proficiency with typed English (spoken English facility would be a huge plus, as well as familiarity with other languages). We expect a variable (but generally low) workload in the beginning stages that we expect to grow substantially over time, so we'd like a cost-efficient pricing regime (preferably per task) that can be billed out. If the price and fit is right, we can see scaling the right partner with what we are building as our sole service provider for many things (we have a very large entity that we'd love to introduce you to, in fact).
We need prompt responsiveness to our questions via messaging/online chat/phone/videoconference, but we expect that to not be a critical issue very often. Overwhelmingly, this is a back-office support role in a HIPAA compliant environment that needs to be scalable and priced appropriately for low initial demand with expectation for massive growth in the next 3-6 months. Our goal is to get to flat rate pricing per hour. If you can help us automate, let's discuss that as well.
We are looking forward to hearing from you with great interest!