Five9 Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for somebody who is a specialist in everything five 9 related, most important skill set is for somebody to be able to build custom reports and monitor call center performance other responsibilities is to inform upper management of excessive hold times, dropped calls and any other metrics that indicate underperformance
Skills: Five9 Microsoft Excel
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for someone who will: • Create Contact Center benchmarks and KPIs • Create and run daily, weekly and monthly reports • Analyze data and trends • Identify back end system inefficiencies and fix by coming up with projects/experiments • Improve Quality Assurance process and work with QA team • Work with Call Center Managers and Supervisor to improve agent efficiency
Skills: Five9 BPO Call Center Call Center Management CRM
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
This position would have the opportunity to turn into a long term, CTO like role. Must be an absolute guru in Salesforce, Five9, WP and Internet Marketing. The work will include everything imaginable from CRM and website design/dev, to online lead funnels and automated marketing, to predictive dialers and business process automation and more!
Skills: Five9 Salesforce App Development