Email, MailChimp, Etsy, DropBox, Google Docs, Photoshop
I'm looking for a Virtual Assistant to help me manage incoming calls and emails, schedule events, and help me stay on top of all of my obligations.
- First and most important job is customer communications on Etsy. Handling incoming messages, and sifting through for me. During busy season, we receive up to 100 messages a day. I like for our primary VA to work about 2 hours in the morning before I login to Etsy answering the basic questions and issues. (Basic Etsy knowledge and experience is definitely preferred, but training and templates for my shop and specific customer communications is provided.)
- Data entry into Google Docs & Mail Chimp.
- Evaluate, trouble-shoot and follow-up on customer issues (via Etsy, eBay, & eventually email).
- Make simple proof changes in Photoshop to customer files.
- Other miscellaneous tasks that can be performed online.