At Golden Age Companions, we don’t just provide in home care, we provide fast, reliable, hands-on care with a guaranteed caregiver you will love.
We are dedicated to providing personable, hands-on, and integrated caring services that aim to help people maintain safe and comfortable life standards within the familiar settings of the home. The company is the brainchild of Scott McKenzie, who became passionate about the home care industry after witnessing its value firsthand, caring for his grandmother and appreciating the value of quality care received within the domestic environment. Sadly, Scott’s beloved grandmother was later transferred to a nursing home beyond his control. There, she received substandard care, passing away shortly thereafter. Scott’s firsthand experience is a catalyst for his commitment to helping elderly people enjoy great quality care within their own homes for as long as possible.
Position: Staffing Coordinator
Definition: One who assigns and schedules providers to each client referral for which he/she is responsible. Supervises assignment and provides channels of communications between management applicants, providers and clients. You will be responsible for using and updated our cloud based software that has each client account, caregiver files, etc. You will be the contact person for our caregivers to call if they have additional questions.
Represents agency in a professional manner and image.
Comprehensive knowledge of scheduling and staffing for Client care.
Excellent communication and management skills, both written and verbal.
Ability to multi-task and stay detailed orientated.
Ability to work in a team environment for effective care of the client.
Goal oriented and self motivated.
Service oriented with client, providers and management.
Basic computer and telephone skills.
Duties and Responsibilities:
-Providing accurate and timely services to our client.
-Recruiting, interviewing, hiring and processing applicants.
-Maintaining confidentially of all client information.
-Scheduling and coordinating caregiver/client assignments.
-Fulfills on-call responsibilities, including alternate weekends.
-Conducting client assessment and supervisory client visits.
-Monitor and resolve daily staffing, attendance alerts, and client’s complaints.
-Prepare and verify client billing and providers time slips.
-Prepare and conduct timely orientation and educational meetings.