Associate Equallogic / Dell storage enterprise technical support
The EMEA Enterprise Support is a multilingual support centre offering high complexity technical support to Dell’s Server, Storage and Advanced Software customers. To keep ahead of the cutting edge technology we support, we place a high emphasis on training, industry certification and skills development.
We look for technical experts with professional IT experience and a passion for delivering great customer service.
Work as a part of a team to provide outstanding technical support to enterprise customers with Storage solutions.
Managing the copilot /EQL / Dell storage support mailbox Alerts
Storage center phone home
Questions from customers, business partners, etc…
Assist on phone queue management
Monitoring field dispatches
Maintain the highest levels of customer satisfaction
Assist co-workers whenever necessary...