Infusionsoft Administration Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need someone who knows how to communicate and help our clients that are using Infusionsoft. You won’t just be replying to customer’s emails all day. You’ll look for ways to make customers happy, educate them on how to get the most out of our service, help set expectations for realistic turnaround times, and help them succeed in their own businesses. You’ll be the supporting our two Account Managers who serve as the client’s primary point of contact but you’ll be interacting with them frequently as well. Requirements – We’re after someone who . . . - Has previous experience working remotely - Has previous experience in a support position - Has strong experience with Infusionsoft. (Knows how/where to identify problems within Infusionsoft in order to solve them and also build campaigns) - Has their own computer - Writes in a clear and concise manner (Must be able to communicate clearly to clients via email and in screencast recordings) - Enjoys teaching others and explaining technical concepts - Has patience to listen and grasp what customers are trying to accomplish - Loves learning and re-learning a product that is changing fast - Doesn’t need any hand-holding and isn’t afraid to make decisions - Has nerves of steel to take on criticism but has the heart that melts ice caps and can warm up the coldest of customers. - Killing with kindness is your mantra. - Understands that support isn’t about canned responses, it is about being the foundation which your team stands on in order to accomplish great things. A sample of the Infusionsoft work you’ll need to be able to do: - Troubleshooting and problem solving - Manually merge duplicate contacts - Clean up stuff like images, tags and old campaigns - Cleaning up saved searches that aren’t being used - Creating saved searches for custom reports - Creating new dashboard widgets using custom reports - Creating and or updating order forms (themes, pricing) - Creating, deleting or updating promo codes - Setting up tasks / notes so certain users get notified when something happens - Processing refunds - Building campaigns and understanding how to use decision diamonds This role will start with a 30 day trial and based on performance will become part time contract role at 10-15 hours per week. Our goal and hope is that you’ll rock it, grow and become a 30/hr a week contracted team member by months 3-4. More about us: We're a service company that develops sales funnels and marketing automation for online based entrepreneurs using Infusionsoft. We have a small team that is furiously improving our service in an effort to better support our clients and we’re growing fast. You can see what our customers say about us here: To complete this application you must fill out the application here:
Skills: Infusionsoft Administration Customer support InfusionSoft Marketing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We need help from someone ASAP with strong FuseDesk and Infusionsoft experience: 1. We have a backlog that we want to respond to quickly and let customers know that we're working to resolve the issues quickly. 2. Establishing best practices and standard operating procedures in our customer service operation on FuseDesk. Need help with the transition and also to create guidelines for future team members. We work with WordPress as well, so knowledge there would be greatly valued to update FAQs and Knowledge Base as needed and create templates in FuseDesk and Infusionsoft as needed. Excellent english required, as well a willingness to learn our company's brand and voice. Hope we can work together!
Skills: Infusionsoft Administration Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hey Guys, I need an Infusionsoft guru to help with a few things.. We already have pretty solid campaigns but we need to get organised.. I need a dashboard that lets me know how many leads each person on my team has, there close rate, our average order value, lifetime value etc.. I need to get Fix Your Funnel setup and working with text messages, dialler, sending cookies to new clients, thank you cards etc.. Then finally just to help me find awesome things that we could be doing that we aren't.. I really need to get Infusionsoft optimised and producing at the highest level for us. Thanks, Josh
Skills: Infusionsoft Administration Infusionsoft Development InfusionSoft Marketing
Hourly - Expert ($$$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I am looking for someone who has a LOT of experience in building smart logic forms, preferably in Gravity forms to then integrate into the CRM system Infusionsoft. IMPORTANT - You will be doing this on my computer via Teamviewer so I can watch exactly how you do it. I have the entire work flow mapped out already and need to make sure all of the tags and fields are inputted into Infusionsoft. Looking forward to chatting with the bidders.
Skills: Infusionsoft Administration Gravity Forms Infusionsoft Development
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our Sales team needs a Virtual Assistant who will be able to handle work independently and quickly. You would need experience in Google Docs, data entry, working with travel arrangements, and InfusionSoft experience (can train). Tech savvy is a must and be able to turn around projects quickly and error free. Need to be fluent in English. Must be able to work the same 10 hours every week.
Skills: Infusionsoft Administration