-Have experience conducting phone interviews
-Possess excellent phone skills
-Have a professional tone but friendly manner, and good customer interaction/service experience
-Have excellent communication skills
-Have a reliable phone from which to make calls
Having some knowledge of IT and the Public Sector is a plus.
... A successful engagement:
-Will provide answers / data to the questions outlined in the Call Survey
-Includes the ability to reach / navigate to the appropriate person in an organization should the contact on the list not be the correct person for the interview
-Can include clarifying interviewees' responses via appropriate questioning and/or explanation, if necessary
-Includes compiling responses in a complete, concise, organized, manner using a specified form
-Includes returning survey data on a pre-determined schedule
Please provide information about prior experience and relevant skills.