Note: This is a FULL TIME office based job with physical office in Metro Manila. Only Filipinos will be hired.
Role Description: IT Support Engineer (3-5 Years or greater experience)
● Be confident using IT monitoring and ticketing systems
● Perform daily weekly and monthly maintenance tasks on servers
● Perform service requests including creating new systems application and or users
● Server and network monitoring –
○ Respond to alerts and resolve issues identified by the monitoring systems with servers and network devices.
○ Run regular scans for new devices, configure monitoring parameters and automate maintenance tasks
○ Configure and generate both adhoc and monthly reports
● Be Adept at working with the myriad of technologies that make up the IT infrastructure including Servers (both hardware and software), network infrastructure, storage platforms, security & firewalls. Must be willing to rapidly (often on the fly) learn...