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Live Chat Operator Jobs

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Fixed-Price - Est. Budget: $ 1,200 Posted
The support engineer will have experience with customer support in Chinese. The support person will: Help customers with resolving customer question on phone or chat Support person will answer email in resolving a technical issue Help customers use the product an new features Work with engineers on resolving issues

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Provide world-class customer support for a Flash-based Webinar Platform. This includes responding to incoming trouble tickets, emails and live chats. Need to know basic to advanced computer troubleshooting, such as application installations, solving browser plugin issues, network troubleshooting (ping, speedtest, firewalls), etc... Work with users to determine root cause or issues by logging into their software subscription and, at times, taking remote control of a users machine. Provide excellent follow through and resolution on the customer’s behalf. Log all details of client interactions including problems reported by the user, steps taken to diagnose, and what actions are required to further refine and resolve the matter via Freshdesk support tickets and Live Chats. Provide help for platform testing and perform other duties as assigned. This is a full time job; shift is 7am-4pm US Central time. Please see attached job description for full details

Fixed-Price - Est. Budget: $ 6 Posted
I am looking for a few people from the following countries: 1. India 2. Pakistan 3. Egypt 4. Lebanon 5. Jordan 6. Philipines 7. Morocco 8. Indonesia I would like to hire a person from each of these countries who are social media specialists who will be able to convince people to upload their cv on our website to apply for a job here in Dubai. Upon successful Interview, then the candidate will need to be directed to the website to pay the registration cost for our company to market their cvs to our clients. Compensation will be per successful lead. KPIs will be set and need to be met every month. Please apply only if you're serious

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a communications company looking to hire customer care persons. Must have excellent command of both verbal and written English. This job is open to people who want to start right away. We are only interested in people looking for long term work and very serious. Must have a quiet location, with reliable computer and stable internet link.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Web design company specializing in lawyer websites immediately hiring a live chat and telephone support representative. Priority will be given to agents with the following: -Experience with RingCentral -Experience in Project Management -Experience with WordPress -Experience with SEO -Experience with BaseCamp -Experience with Content Generation -Experience in Blog Writing / Article Generation -Flexible Hours -Excellent Written and Verbal English When bidding, give your availability in Eastern Standard time. Looking to hire 2-3 agents for this position to assure 24-7 live chat and telephone support.

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We need someone available by our live chat software 8 hours a day. We have a limited amount of chat requests so our process is a little bit different. *You will be only be paid when a live chat request come in and you are servicing a customer. We are a web hosting company looking for applicants experienced in the web hosting community. Thank you.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're a startup in Silicon Valley that's growing fast, and we need virtual assistants to help us grow even faster! We have created a smartphone app for truck drivers to find and book loads to haul across America, and hundreds of new users are signing up every month. Connect with us via Skype during U.S. business hours Monday through Friday to engage with customers and clients over the phone, over chat, and over email, manage administrative work flow, and help with data sorting. You'll help us negotiate prices and book loads as well. Training provided, but experience in logistics, airline, shipping, or bookings industry is preferred. You'll have the opportunity to learn new things fast and grow with our company. You should enjoy a fast-paced, multi-tasking work culture with lots of team support and interaction! Depending on your performance, there will be opportunities to take on supervisory roles, helping us to hire, train, and manage more people. You must be fluent in English...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
SimpleTix needs a live chat operator to cover business hours in California. Expect about 3-4 chat sessions in an 8 hrs shift. We want to pay around $1.75 an hour because you can be working on other projects during this time. You will get an audio alert as soon as someone begins the chat. This audio alert happens before they even begin to type. So you have about 30 seconds to switch focus and get ready. Review a bit about SimpleTix... https://vimeo.com/125145652 https://vimeo.com/107487509 https://vimeo.com/104018153 https://vimeo.com/97948189 https://vimeo.com/97882325 Our chat tool will automatically greet the visitor. So there's no reason to say "hello" as it's done for you. Your job is to answer very basic questions. Our chat software will give you the ability to quickly use canned replies, like #SeatingChart or #paypalsetup This will then give the full answer to the customer. You will be expected to review the list of these hashtags and canned replies. Know...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Teami is looking for a team of people to be our Chat Representatives on our website. We will need coverage for 8-10 hours per day to help answer our customers questions on our website! The types of questions included are: Questions regarding which product is best for weight loss Questions regarding Breastfeeding and Pregnancy Questions regarding tracking of orders Questions regarding nutrition Questions regarding when best to use our products This job not only requires handling incoming chats - but also sending out an introductory chat to anyone that is on the site for over 3-5 minutes. Through our chat program, Zopim, we can see exactly where the customer is on the site. It is the job of the Chat Representative to ask the customer if they need help with the product that they are currently looking at on the website! This job will come with a full manual of Questions & Answers so that the Representative will always be able to answer the questions to the best of their ability....

Fixed-Price - Est. Budget: $ 200 Posted
I am currently looking for a top quality customer service representative who will help with our day to day customer service needs I am looking for someone PERMANENT. We do not experience high call or live chat volume currently. On average, we get about 5 calls/day and 2 live chats/day. CANDIDATE CAN WORK ON OTHER PROJECTS SIMULTANEOUSLY. Here are the details: REQUIREMENTS: - Candidate must be fluent in English with minimal to no accent. - Candidate must be able to work from 5 a.m. - 1 p.m. PST Monday - Friday and 1 hour Saturday - Sunday. - Candidate must have prior customer service experience with answering and transferring phone calls, responding to emails and ecommerce messages, and live chat. - Experience with Amazon and ebay messages a big plus. - Candidate must have a reliable internet connection that has an uptime of 99.9% - Candidate must have working knowledge of Microsoft Excel and Google Spreadsheets - Candidate must be able to follow directions exactly...