Live Chat Operator Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a live-chat operator for our website. We sell Animal Support Letters, and need a loyal, well articulated, motivated candidate who is willing to work very diligently to close all potential leads for us. We drive low traffic to our site, but very direct and specific traffic. Those who are on the site are there to get a letter from us, and your objective is to close them. Payment is commission based plus small hourly Weekly Pay for 40 Hours = $100.00 , Plus 5% commission per sale. A sale is roughly $179.00 which means for every conversion you will make $8.95 This can add up to some good money for you, and we'd like to see long-term growth. We are just starting out and are looking for a team player to grow with. If interested, please contact us for more details and information. Experience with live-chat over a year is required.
Skills: Live Chat Operator English English Grammar English Punctuation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an enthusiastic loyal agent to answer phone calls, emails and website chats from customers using NetSuite ERP system. Needs a good grasp of the English language including writing/typing skills and the ability to learn basic product information quickly. Must be able to give the customer confidence (even when not knowing an answer) and ensure that all promises are followed through on promptly. Basic tech knowledge would be advantageous although not essential. Excellent verbal and written communication skills are a must. Full-time, long-term position. Success based on customer satisfaction. Must have previous experience in 'Wowing' customers. Essential they work in an area with no background noise. Good internet speed is essential as we are cloud-based. Hours would be Monday-Friday 7.00am-3.00pm CST.
Skills: Live Chat Operator Customer service Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Online furniture retail company headquartered in California served the country for over 15 years. The company has a job opening of Customer Service Representative, Sales associate and Data Entry for long term position. You job will start from Data Entry, answering customer phone / Email / Chat about product inquiries, order status, able to handle irate and complex issue, process customers order via phone, update and follow up customer's order, and resolves product or service problems by clarifying the customer's complaint. YOU MUST KNOW how to determine the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. CUSTOMER SATISFACTION is our main goal. The company has an established promotion system to offer all associates the opportunity for his/her full potentials! We need someone who can work full time 8 hours a day during PST office hours. You must be experienced at customer service and handling phone calls. Must have great internet connection and able to speak fluent English. Please indicate your skype id. Thank you!
Skills: Live Chat Operator Customer service Data Entry Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an experienced live chat manager who can perform the following: 1. Create and manage the schedule for agents. 2. Monitor the chat logs every day and train the agents. 3. Train new agents 4. Manage multiple clients from different industries. 5. Update workflows and knowledge base as and when required. 6. Prepare weekly reports All training will be given. We are looking for someone with good experience and English​ skills.
Skills: Live Chat Operator Customer support Live Chat Software
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for support agents with strong sales focus, experience learning new and complex products and ability to explain products to customers with clarity. Requirement is chat , email and minimal phone support. Must have experience in similar position
Skills: Live Chat Operator Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Candidates shall be expecting to serve customer from online investment companies Candidates with basic knowledge of Forex will be an added advantage Candidates will be expecting to take on shift working schedule Training will be provided Working period Shift 1: from 4pm - 12am (monday to friday) GMT+8 Shift 2: from 12am - 8am (monday to friday) GMT+8 Language: English Monthly salary will be discussed in interview which will be carried out on Skype.
Skills: Live Chat Operator Customer service English Foreign Exchange Trading
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of a reliable Senior Virtual Assistant. The company is based in New York but the VA will be working from home. This is a job that would require about 4-5 hours per day work. We are hoping to get someone who can handle all of the processes associated with online ordering: Customer support - LiveChat, Email Handling, Inbound and Outbound calling. Data Entry - Encoding Clients Information Reports - Help to complete daily or weekly reports about customer support (all the complaints) and logistics etc. We need someone who are able to build a team - Hire, train, and manage other virtual assistants in the near future. Skill Sets that we look for in a VA: Computer skills: word, excel, emails, etc. Good with numbers and US measuring system (oz, pounds, etc.) Communication skills Needs to have excellent English Tech savy We need someone committed, attentive to detail, the job is very precise. Work Schedule: The work schedule should be Mon-Fri (EST) with a couple of hours during the weekend if possible. No other job and should be willing to work full-time after this part-time period.
Skills: Live Chat Operator Administrative Support chat support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Goals.com is looking for a few customer support candidates that will assist in customer support/relations over a live chat and/or email program. We need help responding to potential customers who have questions or comments about our website. The questions you will be answering will vary quite a bit, so learning the ins and outs of Goals.com is going to be crucial.
Skills: Live Chat Operator Customer service Customer support Online Help
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
We are looking for a person dedicated to support our customers. That person will need to answer customer's emails, chat and online phone calls with inquiries for telecommunication product using Zendesk web-based application and Zopim online chat. A good knowledge of Zendesk platform and Zopim is required and also a good experience in customer service procedures. Please send a voice recording upon application.
Skills: Live Chat Operator chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
looking for qualified individuals to work as part of a team in an exciting, fast-paced environment. Support Agents are expected to provide superior customer service at all times. After completing the training program agents will have the option to work remotely. Responsibilities include:  Troubleshooting with end-users to resolve connectivity issues.  Provide excellent customer service to all callers.  Documenting all troubleshooting completed within the ticketing system.  Recognize and escalate larger network problems. Requirements:  Excellent customer service skills  Strong verbal and written communication skills  Customer oriented team player  Solid understanding of wired and wireless networking concepts  Proficiently with: DHCP, TCP/IP, SNMP, VPN, LAN/WAN  Experience in troubleshooting Windows XP, Vista, 7 and 8 networking issues  Ability to explain technical concepts to non-technical individuals.  Flexibility in scheduling a must; evenings and weekends required. Preferred:  Experience with MAC OSX, iPod, iPhone, iPad  Experience with Android, Linux, Blackberry  Industry Experience & Certifications Details & Compensation:  Position is classified as part time (up to 29 hours per week)  Starting pay: $7.50/hr  Remote agents must have broadband connection at home (MTS does not compensate for or provide a broadband connection)  Remote agents must have a quiet area to work  Opportunities exist for exceptional agents to move up  Daytime and overnight availability a plus
Skills: Live Chat Operator Computer Repair Email Technical Support