Live Chat Operator Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for support agents with strong sales focus, experience learning new and complex products and ability to explain products to customers with clarity. Requirement is chat , email and minimal phone support. Must have experience in similar position
Skills: Live Chat Operator Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Candidates shall be expecting to serve customer from online investment companies Candidates with basic knowledge of Forex will be an added advantage Candidates will be expecting to take on shift working schedule Training will be provided Working period Shift 1: from 4pm - 12am (monday to friday) GMT+8 Shift 2: from 12am - 8am (monday to friday) GMT+8 Language: English Monthly salary will be discussed in interview which will be carried out on Skype.
Skills: Live Chat Operator Customer service English Foreign Exchange Trading
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Title: Customer Service Sales Representative Job Location: Work Remotely from Your Home Office About Us Alan’s Factory Outlet has been helping people for over 12 years with their storage building, garage, carport, gazebo and pergola needs. Looking for an amazing team member who loves helping people and can provide excellent friendly customer service, self confident, motivated, hard working with a cheerful friendly voice. Job Duties You will be responsible for answering live calls, returning potential customer calls and emails concerning questions about products, pricing, navigating on website, taking and processing orders, status checks on orders, etc. Must be able to handle fast paced sales and customer service work environment. Handle customer objections and complaints. Must know all product information and give accurate pricing on all products. You will need to be able to answer or return 50 to 100 calls/emails a day. You must have a computer with high speed internet, phone headset, calculator, printer/scanner and quiet workspace for this home based position. Must have child care outside of home. Qualifications 3 to 5 years of sales/customer service experience selling with proven track record. Integrity, honesty, loyalty, ethics, trust worthy, willingness to learn, quick learner, friendly cheerful voice, positive, enthusiastic, passion, great communication skills, problem solver, team player, accuracy, willingness to take on new projects. Testing and background check required. Hiring Process Resume Review One Way Video Interview Online Tests Phone interview Live Video Interview References Background Check Salary and Benefits 40 hours a week full time, winter months could possibly be part time but most likely 99% full time year round. Monday through Friday 9AM to 5PM. Paid 30 minute lunch break. 9 paid holidays each year. 7 sick/personal days that can be cashed out at the end of the year if not used. 5 vacation days first year, 2nd year 10 vacation days and 1 additional vacation day for each year of service. Job Type: Full-time Salary: $16.00 /hour Required experience: selling/sales: 3 years
Skills: Live Chat Operator Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of a reliable Senior Virtual Assistant. The company is based in New York but the VA will be working from home. This is a job that would require about 4-5 hours per day work. We are hoping to get someone who can handle all of the processes associated with online ordering: Customer support - LiveChat, Email Handling, Inbound and Outbound calling. Data Entry - Encoding Clients Information Reports - Help to complete daily or weekly reports about customer support (all the complaints) and logistics etc. We need someone who are able to build a team - Hire, train, and manage other virtual assistants in the near future. Skill Sets that we look for in a VA: Computer skills: word, excel, emails, etc. Good with numbers and US measuring system (oz, pounds, etc.) Communication skills Needs to have excellent English Tech savy We need someone committed, attentive to detail, the job is very precise. Work Schedule: The work schedule should be Mon-Fri (EST) with a couple of hours during the weekend if possible. No other job and should be willing to work full-time after this part-time period.
Skills: Live Chat Operator Administrative Support chat support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Goals.com is looking for a few customer support candidates that will assist in customer support/relations over a live chat and/or email program. We need help responding to potential customers who have questions or comments about our website. The questions you will be answering will vary quite a bit, so learning the ins and outs of Goals.com is going to be crucial.
Skills: Live Chat Operator Customer service Customer support Online Help
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
We are looking for a person dedicated to support our customers. That person will need to answer customer's emails, chat and online phone calls with inquiries for telecommunication product using Zendesk web-based application and Zopim online chat. A good knowledge of Zendesk platform and Zopim is required and also a good experience in customer service procedures. Please send a voice recording upon application.
Skills: Live Chat Operator chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
looking for qualified individuals to work as part of a team in an exciting, fast-paced environment. Support Agents are expected to provide superior customer service at all times. After completing the training program agents will have the option to work remotely. Responsibilities include:  Troubleshooting with end-users to resolve connectivity issues.  Provide excellent customer service to all callers.  Documenting all troubleshooting completed within the ticketing system.  Recognize and escalate larger network problems. Requirements:  Excellent customer service skills  Strong verbal and written communication skills  Customer oriented team player  Solid understanding of wired and wireless networking concepts  Proficiently with: DHCP, TCP/IP, SNMP, VPN, LAN/WAN  Experience in troubleshooting Windows XP, Vista, 7 and 8 networking issues  Ability to explain technical concepts to non-technical individuals.  Flexibility in scheduling a must; evenings and weekends required. Preferred:  Experience with MAC OSX, iPod, iPhone, iPad  Experience with Android, Linux, Blackberry  Industry Experience & Certifications Details & Compensation:  Position is classified as part time (up to 29 hours per week)  Starting pay: $7.50/hr  Remote agents must have broadband connection at home (MTS does not compensate for or provide a broadband connection)  Remote agents must have a quiet area to work  Opportunities exist for exceptional agents to move up  Daytime and overnight availability a plus
Skills: Live Chat Operator Computer Repair Email Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We require long term 24 hrs Customer Learning Support for our end users of our software using live chat. There are various countries such as UK,USA,Spain,Germany,France,China, We will consider different companies to provide certain countries as well. They must have excellent long term record providing this type of service
Skills: Live Chat Operator Administrative Support chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
This Job is to provide customer support for our webstore barnandwillow.com (US) and would require the representative to provide support as and when required during the normal US pacific coast working hour 8 am - 6 pm (preferably 7 days a week) Job Requirement (8am - 6pm PST Weekends Included) - Provide Chat support to customers who visit our webstore and initiate a chat during working hours. SLA for Chat: 100% Chat response within 5 seconds - Provide Email support for all incoming emails to our main email id. SLA for Inbound Email - Reply within 24 hours Skills Required: - American English - written skills and spoken. Very clear to understand and does not speak too fast. - Retail Support Experience: brands like pottery barn, west elm, home depot etc (prefered) - English Language Typing Speed: Above Average - Email Etiquette Why you should apply - We are a growing brand of US home decor ecommerce and looking to engage with freelancers who would be open to growing with us. - Holiday gifts (beautiful home decor products :) ) Payment This is not an hourly or fixed pay project. This is an ongoing support that we need for our webstore. We would like to agree to a fixed price per email, chat and call and pay you based on the total email/chatsupported at the end of each month. So, the more emails and chat that you support the more you get paid. Please do respond to the attached 2-3 questions to be considered for this role.
Skills: Live Chat Operator chat support Customer support Email Handling