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Live Chat Operator Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
MM4 - the professional's negotiation toolkit. MM4 is an international company with offices in the US, UK and China. The founders have been involved in developing online negotiation tools and techniques since the birth of online dynamic bidding back in the late 1990s. At MM4, our philosophy is to encourage and enable the use of online negotiation techniques. We do this by combining the 4 vital components of the negotiation process in an integrated, seamless platform; namely market intelligence, access to detailed reports on bidding companies, online tools and MarketMaking services. We develop proprietary software in support of our aim to assist our customers to be self-sufficient in the use of our system. Our software is sophisticated in terms of functionality but very easy to use due to its intuitive design. MM4 is bid neutral, and provides confidential services to both the event host and bidders to promote the success of every party involved with every transaction. Essential...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
AppleCare Support Chat (Work From Home) Become A Member Of The AppleCare Chat Freelancer Team Job Number: 40169947 Greeneville, South Carolina, United States Job Summary You’re a freelancing problem-solver and amazing with customers! You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You can multitask across systems and applications, analyze and resolve a variety of complex technical issues, and comfortably navigate a technical environment. You’re not only here to help fix technical issues, but also provide an incredible customer experience. Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from coworkers and management. If this sounds like you, you could be the next At Home Advisor for our Chat teams. This is a work from home position and we can consider candidates from cities across the US - you do not need to live in the city this is posted in to...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a provider of Website Live Chat services for businesses. In short, we chat with our customers' website visitors to answer questions and turn them into leads and sales. We are currently adding to our team of live chat agents as our customer base is growing. We have worked with virtual teams since 2006. We have a great understanding of what we need to provide to you to ensure you can succeed in this position. Here's what we have to help you succeed with our company: - Training resources via our private team website, including video tutorials, quick checklists to use during work, etc. - A defined "conversation flow" to help you manage website chats effectively. You will *not* be expected to just "handle chats". We've developed a simple framework that will help you know what to do in different situations. - A well designed chat software that includes templates for common questions of website visitors and the ability to easily handle multiple chats at once. - And...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company requires a full time TECHNICAL Customer Support Agent. You will use a support desk ticket system and answer customer questions related to a software program, as well as provide their access details to membership areas by looking up their information in our membership system. Online chat with customers will also be required. You must also do screen sharing at times with the customer and provide support for the software in this manner as well. I require Quick Learners that can do things fast. You will be trained by the current lead of support. The support will be for a software desktop application for Windows & Mac, you will have to get proficient with it fast and understand the product. Need someone that can work full time and be fully dedicated to their work. You must be fully fluent in English. Candidates based in the Philippines are most preferred for this position as our current manager is also based in the Philippines. If you have a Mac computer this...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Note: native speakers strongly preferred. We will need you to monitor our ticket, live chat, and phone system during late night and early morning hours US time. Usually it is very quiet during those hours, but should a live chat show up / a phone call ring / or a ticket arrive, you'll be asked to turn on the oDesk timer for whatever time you spend dealing with it. We will provide you with training and long-term employment, but we will need your commitment to always cover any shift you're given. This is an ideal position for people who already have other hourly jobs of monitoring a support desk. As mentioned earlier, we expect phone calls, live chats and tickets to be far and far in between during this shift, but should any of them arrive you'll be expected to handle them promptly.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We are QNCHost, a recently-started hosting company in need of employees. This job listing is in the customer service department. The job includes: * Conversing with both current and potential clients Requirements: * Professional and polite attitude * Correct English grammar and spelling You do not need any prior knowledge of hosting or anything technical - you will be educated on anything necessary by our tech team. Additionally, if you have any problems you can ask them about anything the client requests and get an answer instantly. If you feel you are applicable, please do not hesitate to apply! Thanks, Robert F. QNCHost
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer support service oriented agent to manage the customer support both via tickets and live chat. The candidate will have to take a shift of at least 8 hours per day (6 days a week). * we accept over hours for up to 12 hours per day You must be responsible to handle all tickets, have a common sense and be available on skype for us for an easy internal communication. You must have experience with LiveChatInc.com software or similiar. You must have experience as a live chat support and providing customer support. You will have to understand our product and our market in order to know how to answer customers questions. You have to be able to work as a team member. priority will be given for people with flexible working hours.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We are a hosting company looking for chat support operatives. Currently we only require workers from US/CA/EU/AUS (especially France and Australia) You will be asked to work 5-20 hours a week (how much you want to work is your choice, also your choice when you want to work these hours) in our online environment. You would be answering the customers' questions regarding hosting and resolving their problems. No prior knowledge of the subject is necessary, our tech team will fully educate you on anything the customers are expected to ask you. If there are any problems you can instantly contact our tech team with any questions. Pay is negotiable, but we would roughly be paying 15.50 EUR/hour. ($19.20 USD) This is an excellent opportunity for a stay-at-home job if you like conversating with people and want to earn money from it. Please contact us if you are interested.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hey and nice to meet you. I am looking for an agent who can work 8-12 hours a day. We are a store who sell online software mostly, and we need agents at live chat 24 hours a day. Most of the questions are very basic like "when will i get my product?" "are you legal company? "is this the full version" "can you help me download the product if I will purchase?" We don't usually get more then 30-40 chats a day so we are open to hear both offers of payment 1. Payment for each chat with unique customer. 2. Payment per hour.