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Live Chat Operator Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We provide live chat services to many different websites. We have a Quality Assurance process defined to score chats based on specific factors. We're seeking a Level I Quality Assurance Analyst to score chats based on the criteria and process we'll provide. Requirements: - Ability to read and understand conversational english (i.e. chats are not very formal, but it's important to understand what is being discussed) - Ability to follow process instructions carefully. Here's a test. Start your message with "yes, I definitely read the entire post" or we won't read your reply. - Ability to work ~ 10 - 20 hrs per week right away To apply: - Describe in 2-3 sentences at least 2 jobs you've done in the past that are similar to our job and why those prepared you for this job. - Confirm ability to work ~ 10 hours per week immediately after hiring. As we grow, we'll increase hours to reach ~ 35-40 hours per week. We look forward to having the right candidate join our growing team = )
  • Number of freelancers needed: 2
Skills: Live Chat Operator chat support Content Moderation Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company requires a full time TECHNICAL Customer Support Agent. You will use a support desk ticket system and answer customer questions related to a software program, as well as provide their access details to membership areas by looking up their information in our membership system. Online chat with customers will also be required. You must also do screen sharing at times with the customer and provide support for the software in this manner as well. I require Quick Learners that can do things fast. You will be trained by the current lead of support. The support will be for a software desktop application for Windows & Mac, you will have to get proficient with it fast and understand the product. Need someone that can work full time and be fully dedicated to their work. You must be fully fluent in English. Candidates based in the Philippines are most preferred for this position as our current manager is also based in the Philippines. If you have a Mac computer this will be considered an asset. Be sure to mention this in your application. Please do not apply if you are not comfortable learning things fast, I need someone that is dedicated and can start working full time (8 hours a day / 40 hours a week) and is able to work weekends as well. We are a top and highly rated employer on oDesk and we are seeking only the best candidates to work with us.
Skills: Live Chat Operator chat support Customer support Helpdesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We are a hosting company looking for chat support operatives. Currently we only require workers from US/CA/EU/AUS (especially France and Australia) You will be asked to work 5-20 hours a week (how much you want to work is your choice, also your choice when you want to work these hours) in our online environment. You would be answering the customers' questions regarding hosting and resolving their problems. No prior knowledge of the subject is necessary, our tech team will fully educate you on anything the customers are expected to ask you. If there are any problems you can instantly contact our tech team with any questions. Pay is negotiable, but we would roughly be paying 15.50 EUR/hour. ($19.20 USD) This is an excellent opportunity for a stay-at-home job if you like conversating with people and want to earn money from it. Please contact us if you are interested.
  • Number of freelancers needed: 99
Skills: Live Chat Operator chat support Customer service Customer support
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