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Live Chat Operator Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Web design company specializing in lawyer websites immediately hiring a live chat and telephone support representative. Priority will be given to agents with the following: -Experience with RingCentral -Experience with ClickDesk -Experience with WordPress -Experience with SEO -Experience with BaseCamp -Flexible Hours -Excellent Written and Verbal English When bidding, give your availability in Eastern Standard time. Looking to hire 2-4 agents for this position to assure 24-7 live chat and telephone support.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for an inside sales assistant that will help in preparing quotes, handling live help requests and emailing customers. They will work closely with a sales associate in the company and will be their partner to help close orders. We have been in business for 15 years and have had odeskers for 3+ years so we are looking for reliable, long term employees to join our growing team of ethical and happy people. You must be detail-oriented, helpful, be fluent in English, and intelligent. The hours of work will be New York business hours. We are open 8am-8pm and your shift will be 8-9 hours within that time frame, open to negotiation. Please submit a voice recording of your voice to show your fluency in English when replying. Please ask any questions and submit your qualifications.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Tasks include: -Answering emails/tickets and phones, providing top-notch service -Researching products on our sites or online to provide recommendations to customers -Helping customers to place orders -Provide support for customers and users to use our sites -Processing orders and shipments in e-commerce system (Magento) -Updating product information, images -Other tasks as assigned Requirements: - Strong English writing and speaking skills - Excellent customer service skills - Fast typing speed - Experience with web applications, such as Netsuite, Zendesk - Experience with e-commerce platforms, preferably Magento - Some experience with Excel and CSV files - Must be able to work during US Central hours: 8 am to 5 pm GMT - 6 Helpful: - Experience and/or knowledge in customer service With your application, please include: - Companies and/or web sites you have done customer service work for - Lists of tasks you've performed for each company in customer service...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
AppleCare Support Chat (Work From Home) Become A Member Of The AppleCare Chat Freelancer Team Job Number: 40169947 Greeneville, South Carolina, United States Job Summary You’re a freelancing problem-solver and amazing with customers! You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You can multitask across systems and applications, analyze and resolve a variety of complex technical issues, and comfortably navigate a technical environment. You’re not only here to help fix technical issues, but also provide an incredible customer experience. Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from coworkers and management. If this sounds like you, you could be the next At Home Advisor for our Chat teams. This is a work from home position and we can consider candidates from cities across the US - you do not need to live in the city this is posted in to...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a provider of Website Live Chat services for businesses. In short, we chat with our customers' website visitors to answer questions and turn them into leads and sales. We are currently adding to our team of live chat agents as our customer base is growing. We have worked with virtual teams since 2006. We have a great understanding of what we need to provide to you to ensure you can succeed in this position. Here's what we have to help you succeed with our company: - Training resources via our private team website, including video tutorials, quick checklists to use during work, etc. - A defined "conversation flow" to help you manage website chats effectively. You will *not* be expected to just "handle chats". We've developed a simple framework that will help you know what to do in different situations. - A well designed chat software that includes templates for common questions of website visitors and the ability to easily handle multiple chats at once. - And...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company requires a full time TECHNICAL Customer Support Agent. You will use a support desk ticket system and answer customer questions related to a software program, as well as provide their access details to membership areas by looking up their information in our membership system. Online chat with customers will also be required. You must also do screen sharing at times with the customer and provide support for the software in this manner as well. I require Quick Learners that can do things fast. You will be trained by the current lead of support. The support will be for a software desktop application for Windows & Mac, you will have to get proficient with it fast and understand the product. Need someone that can work full time and be fully dedicated to their work. You must be fully fluent in English. Candidates based in the Philippines are most preferred for this position as our current manager is also based in the Philippines. If you have a Mac computer this...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Note: native speakers strongly preferred. We will need you to monitor our ticket, live chat, and phone system during late night and early morning hours US time. Usually it is very quiet during those hours, but should a live chat show up / a phone call ring / or a ticket arrive, you'll be asked to turn on the oDesk timer for whatever time you spend dealing with it. We will provide you with training and long-term employment, but we will need your commitment to always cover any shift you're given. This is an ideal position for people who already have other hourly jobs of monitoring a support desk. As mentioned earlier, we expect phone calls, live chats and tickets to be far and far in between during this shift, but should any of them arrive you'll be expected to handle them promptly.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Limousine Dispatcher and Customer Service Representative in our busy, state of the art Call Center. We are premier National transportation company serving major North American cities. Our clients are business/corporate and are strict on professionalism. We have a fleet of modern, well-maintained vehicles consisting of sedans, limousines, luxury sedans, minivans, mini-coaches, and accessible conversion vans. Duties: *Dispatching and scheduling limousine trips *Taking reservations for travel *Flight verification *Confirmation of driver availability *Receiving and placing telephone calls *Collecting payment for limousine trips *Maintaining solid customer relationships by handling reservations, questions and concerns with speed and professionalism *Data entry and use of software programs *Researching to troubleshoot customer problems *Communicating with drivers, office staff and customers verbally and in writing *Reading Google maps, and estimate approximate travel time *Person...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We are QNCHost, a recently-started hosting company in need of employees. This job listing is in the customer service department. The job includes: * Conversing with both current and potential clients Requirements: * Professional and polite attitude * Correct English grammar and spelling You do not need any prior knowledge of hosting or anything technical - you will be educated on anything necessary by our tech team. Additionally, if you have any problems you can ask them about anything the client requests and get an answer instantly. If you feel you are applicable, please do not hesitate to apply! Thanks, Robert F. QNCHost

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer support service oriented agent to manage the customer support both via tickets and live chat. The candidate will have to take a shift of at least 8 hours per day (6 days a week). * we accept over hours for up to 12 hours per day You must be responsible to handle all tickets, have a common sense and be available on skype for us for an easy internal communication. You must have experience with LiveChatInc.com software or similiar. You must have experience as a live chat support and providing customer support. You will have to understand our product and our market in order to know how to answer customers questions. You have to be able to work as a team member. priority will be given for people with flexible working hours.