Live Chat Software Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
We are a medium-size software development organization located in Florida, USA with offices across different countries and near 100 software developers. We are currently looking for a high-quality, professional with experience in building chat bots. We are currently evaluating 3+ chat bot projects and need assistance in selecting the platform, discuss architecture, setting up best practices and integration. Our preferred development language platforms are NodeJS and C# but we are open to suggestion. We are looking into laveraging an existing, robust framework in order to gain speed.
Skills: Live Chat Software Artificial Intelligence C# Machine learning
Fixed-Price - Entry Level ($) - Est. Budget: $250 - Posted
i need something like "Ebay" user able to apply become have a shop of own in the e-commerce site. i still prefer to see something before award. if you able to send me the admin log in, will be glad. measn a user will register then the user can also post a product he/she will sell. So the user will have a cms also to manage the products. ----------------------------- Please show me the backend, my budget is around 250USD. Will require laravel 5.2, if other laravel version, you will need to convert it into 5.2 PLease Quote me, thank you.
Skills: Live Chat Software CodeIgniter Laravel Framework Socket Programming
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an experienced live chat manager who can perform the following: 1. Create and manage the schedule for agents. 2. Monitor the chat logs every day and train the agents. 3. Train new agents 4. Manage multiple clients from different industries. 5. Update workflows and knowledge base as and when required. 6. Prepare weekly reports All training will be given. We are looking for someone with good experience and English​ skills.
Skills: Live Chat Software Customer support Live Chat Operator
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of a reliable Senior Virtual Assistant. The company is based in New York but the VA will be working from home. This is a job that would require about 4-5 hours per day work. We are hoping to get someone who can handle all of the processes associated with online ordering: Customer support - LiveChat, Email Handling, Inbound and Outbound calling. Data Entry - Encoding Clients Information Reports - Help to complete daily or weekly reports about customer support (all the complaints) and logistics etc. We need someone who are able to build a team - Hire, train, and manage other virtual assistants in the near future. Skill Sets that we look for in a VA: Computer skills: word, excel, emails, etc. Good with numbers and US measuring system (oz, pounds, etc.) Communication skills Needs to have excellent English Tech savy We need someone committed, attentive to detail, the job is very precise. Work Schedule: The work schedule should be Mon-Fri (EST) with a couple of hours during the weekend if possible. No other job and should be willing to work full-time after this part-time period.
Skills: Live Chat Software Administrative Support chat support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is a very UNIQUE position, loosely in the field of customer service and/or virtual assistant services. As a Health Advocate, you will take on the persona of a number of different friendly software avatars as they interact with seniors. You will control various aspects of each avatar's behavior -- in particular, conversation. We require staffing at all hours of the day, especially waking hours in the US. You will likely start out on an ON-CALL or PART-TIME basis until you have demonstrated excellence in on-the-job training and your abilities are proven. Eventually you could work anywhere from 40 to 60 hrs/week. REQUIREMENTS: 1) Excellent comprehension of colloquial, spoken American English of various accents 2) Excellent written American English SPELLING AND GRAMMAR 3) Excellent personal and social skills, including an understanding of American culture and etiquette 4) Fast, accurate typing skills (60 WPM required, 90+ peak WPM preferred) 5) Computer literacy and the ability to quickly learn new web-based interfaces 6) A reliable broadband Internet connection and screen resolution at least 1366x768 7) A positive attitude! This is a must, as in the course of your work you will inevitably communicate with depressed individuals and may encounter uncomfortable social situations. 8) The UpWork Preferred Qualifications, e.g. 100+ HOURS, at least 4-Star rating which will be strictly observed. 9) Spanish knowledge not required to apply but preferred 10) A WORKING WEBCAM and MICROPHONE Responsibilities: 1) Listen to and watch audiovisual streams of one or more people talking with you 2) Role-play as a lovable creature with memories and a personality that may be different from your own 3) Type appropriate conversational responses in real-time 4) By doing 1-3 above, provide companionship and emotional support for lonely seniors who may be suffering from Alzheimer's or other dementia 5) Use a web interface to view/enter/manage data and information applicable to 1-4 above. This involves writing in standard US English. 6) Creatively and proactively start conversations based on family photos and text comments. 7) Perform other related tasks as needed during your assigned shifts. E.g. SEO & chat support. We are an exciting, growing company from MIT. For more information, please see www.gerijoy.com. If you believe you are a good fit for this position, we look forward to working with you to bring joy into the lives of seniors and their families! Starting Salary: $4.00/hr (up to $5.48/hr based on performance) [Thanks for reading the entire job description. To show your diligence, please type "AHOY" as the first word in your cover letter. Applications that do not follow this instruction correctly will not be read, so you'll have a big advantage!]
Skills: Live Chat Software Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $750 - Posted
Customize an Open Source Live Chat in Digital Ocean Ubuntu We have a ppmessage open source live chat installed. Just need customization of the below features. Visit ppmessage.com or visit chat.visitorcapture.com Here is the list: 1. Customization of Chat Window (width, size, color and themes) will provide art. 2. Create a backend for owner to manage all accounts wtih ease. 3. Create a backend for user manager with settings to add multiple chat agents. 4. Create agent barge ins after 10-15 seconds (greetings auto) (first time visitor, returning visitor) 5. Create ratings (thumbs up or down) and post chat survey 6. Customiable agent interface that shows click trail of visitor, time on site, visitor ip, all info on visitor, Ability to see the os of user and mobile/desktop etc. 7. Ability to invite website user to chat 8. Co-Browse Feature 9 Ability to view all users on website, and users that left 10. Create a transfer button , so chat can be transfered to another agent 11. Easy view of chat history with a search feature 12. Email copy of the transcript after chat is over to the CRM via XML/ADF format and a copy to managers email as a text copy. 13. Bounce feature, if agent is not available send to next available agent after 15 seconds 14 Detail Reporting section for managers 15. Canned response creation with hashtag 16. Eye Catchers (please use 1 sample and i will add gallery of icons) 17. The ability of manager to view a ongoing chat with chat agent and text whisper a message only to agent to help give the right answer 18. See the sneak peek of what the customer is typing back to the agent before they press send. 19. Round robin routing or same agent routing based on previous chat 20. Audio and visual notification for chat agent when customer resonds
Skills: Live Chat Software Digital Ocean Graphic design Ubuntu
Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
I am looking for an experienced developer in Phonegap and Cordova. I have an Ionic app that is able to book appointments with doctors and they are able to decline or accept on backend web panel. However I would like to add a communication platform using the QuickBlox API (https://quickblox.com/blog/quickblox-unveils-apache-cordova-phonegap-chat-and-video-calling-webrtc-code-samples/) I need this integrated into my app as its shown in the attached wireframes here >> (https://www.dropbox.com/sh/o64zwpxe1l2gcth/AADfsU_Ht0i3U2g5lVZA3Mf5a?dl=0) If this is possible let's discuss things further. Thanks
Skills: Live Chat Software Ionic Framework JavaScript Mobile UI Design
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We're looking for an experienced chatbot developer who can develop a Facebook chatbot (& in future Whatsapp if possible), which we can promote to our target audience and which will use API/Webservices which we can provide to integrate with our proprietary web application. Yowsi.com.au aims to be a "virtual event organiser", to help people find the best service providers for their party or event's needs & budget. We currently are close to launching our new website with a new responsive web-design built from the ground up for speed, mobile and SEO optimisation. The new version utilises custom forms for each service a customer may need (eg. caterers) to ask the right questions and then once submitted seek quotes from the most relevant and interested service providers in Australia's event industry. Such a service is an ideal use case for using Facebook's chatbot. The aim would be to engage a customer to ask the right questions about what services they require, then prompt the relevant questions for each of the service requested. The following is what we are looking for: - Ability for us to be able to modify text using some kind of admin tool - Ability for a customer to save their work, so that they can continue the chatbot questions later - ability to integrate with our web application using APIs and webservices which we can build to pass the details of the chatbot through in order to create a quote request in our system - we own the source code - the technology used must be proven and future proof to some degree Once we have the right person(s) for the job, we will share the questions for each service in order to start work. We are looking for an immediate start and a long term professional relationship. Please include your past verified experiences, testimonials and qualifications.
Skills: Live Chat Software Artificial Intelligence Machine learning Natural language processing