Live Chat Software Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
About Freeman Capital: Freeman Capital Management is a forex investment management company providing the general public a mix of automated and semi-automated investment strategies. You can learn more about us at www.freemancapital.co Project: We are looking to build a chat bot that could provide questions and answers via API to a number of our applications (intercom, zendesk, etc.). We have over 100 of the most common and answers that we are asked. We need the following: API connections to the following apps: 1. intercom 2. zendesk 3. twitter 4. facebook We would want to have a web interface on our server where we can: 1. add questions 2. add answers 3. review the most common questions and answers 4. review questions that had no answers 5. other basic usage statistics. If you feel you would be a great fit for this position, please indicate by submitting a proposal. We look forward to reviewing your application.
Skills: Live Chat Software chat support database programming Live Chat Operator
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
ShoppingFeeder is looking for a Dynamic, smart and tech-savvy Customer Support Officer. You'll be required to monitor our live chat (Intercom.io) and Email Ticketing (Zendesk) outside of standard GMT +2 working hours. Ensure that our customers from around the world have timeously responses to their queries.
Skills: Live Chat Software Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
A new forex and equities brokerage is looking for an online customer service representative to provide live chat and email support to our traders. Duties include Manning the live chat & Skype during shift hours Managing incoming emails from traders and general email customer support Interacting with traders with regards to their account application (uploading verification docs etc.) Required skills Must have strong written and oral skills Must be experienced in forex (either as a trader or a former employee of a forex brokerage firm) Must be experienced using live chat software Must be organized and disciplined in administrative tasks This is an ongoing job and we are looking for people with a long term commitment to this role. If you think you’ve got what it takes to bring rockstar customer service to our traders then please apply now.
Skills: Live Chat Software Customer service Email Handling Foreign Exchange Trading
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an experienced live chat manager who can perform the following: 1. Create and manage the schedule for agents. 2. Monitor the chat logs every day and train the agents. 3. Train new agents 4. Manage multiple clients from different industries. 5. Update workflows and knowledge base as and when required. 6. Prepare weekly reports All training will be given. We are looking for someone with good experience and English​ skills.
Skills: Live Chat Software Customer support Live Chat Operator