You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Liveperson Jobs

5 were found based on your criteria

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Answer Phone Calls related to Website Products and Order - Answer Live Chat Requests related to website products and order - Answer Emails from Customers - Send Customers Emails with notes - Upload data into our task management system Must be fluent and well spoken in English Language Must have a phone line for our support number to be redirected to. (Your number is not displayed as the number redirects) Contractor requirements 1. Is available Mon-Fri 9amm-5pm EST 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the English language. 4. Has 90% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net 6. Windows environment: We work with a windows based web program. We do require...

Fixed-Price - Est. Budget: $ 800 Posted
PLEASE ONLY APPLY IF YOU RESIDE IN A COUNTRY WHERE TIME DIFFERENCE WITH AMERICA (UNITED STATES) IS MINIMAL. THIS JOB IS FROM 9:00 A.M. - 5:00 P.M. EASTERN TIME (NY TIME) UNITED STATES. We are looking for a professional, courteous customer service rep. YOU MUST HAVE PREVIOUS EXPERIENCE working for as an online customer service representative. Duties will include working for 2 web stores, answering customer questions about their order, and assisting them with technical support. This is very straight forward, but you must be diligent, trustworthy and have previous experience, reside in the time zone where you can be online from 9 to 5 NY time. You cannot have any other jobs running at the same time, as they cannot interfere with this job. All requests that are coming in must be answered right away. Therefore only apply if you intend to keep ONLY this job during those hours. The pay is $800 a month If you have previous experience, are serious about this job and would like...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a provider of Website Live Chat services for businesses. In short, we chat with our customers' website visitors to answer questions and turn them into leads and sales. We are currently adding to our team of live chat agents as our customer base is growing. We have worked with virtual teams since 2006. We have a great understanding of what we need to provide to you to ensure you can succeed in this position. Here's what we have to help you succeed with our company: - Training resources via our private team website, including video tutorials, quick checklists to use during work, etc. - A defined "conversation flow" to help you manage website chats effectively. You will *not* be expected to just "handle chats". We've developed a simple framework that will help you know what to do in different situations. - A well designed chat software that includes templates for common questions of website visitors and the ability to easily handle multiple chats at once. - And...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer support service oriented agent to manage the customer support both via tickets and live chat. The candidate will have to take a shift of at least 8 hours per day (6 days a week). * we accept over hours for up to 12 hours per day You must be responsible to handle all tickets, have a common sense and be available on skype for us for an easy internal communication. You must have experience with LiveChatInc.com software or similiar. You must have experience as a live chat support and providing customer support. You will have to understand our product and our market in order to know how to answer customers questions. You have to be able to work as a team member. priority will be given for people with flexible working hours.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hey and nice to meet you. I am looking for an agent who can work 8-12 hours a day. We are a store who sell online software mostly, and we need agents at live chat 24 hours a day. Most of the questions are very basic like "when will i get my product?" "are you legal company? "is this the full version" "can you help me download the product if I will purchase?" We don't usually get more then 30-40 chats a day so we are open to hear both offers of payment 1. Payment for each chat with unique customer. 2. Payment per hour.