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Logistics Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Role -------- The Claims Specialist will play a key role within our Customer Experience Department, providing top notch after purchase care. Whether it’s helping with a simple troubleshooting question, solving a complex issue, or turning feedback into action…. The Claims Specialist, like all members of our Customer Experience Team, knows our clients inside and out, and does everything necessary to ensure a consistently positive experience. This position will be responsible for handling mid-to-high level customer support issues, primarily troubleshooting, diagnosing and processing claims. This role also provides the opportunity to collaborate on work flows and optimize processes. If you’re looking for a role where you’ll be heard, and you have the ability to affect change - you’ve found it! Since we are a startup and rapidly growing, there is great potential to promote within the department and the company! ---------------- Responsibilities ---------------- Expertly and efficiently troubleshoot and address customer service inquiries regarding product issues and malfunctions, primarily via email and occasionally on the telephone - within 24 hours. Process RMAs, damages and defects, and prepare shipping of replacement parts to customers. Data entry and management of RMAs, damages and defects. File shipping damage claims with our insurance carrier. Schedule pick ups of returned or damaged items through Fedex, and inform the customer of next steps. Diagnose issues, and provide troubleshooting to customers experiencing issues with their desks. Convert frustrated customers into raving fans. Keep a detailed log of all reported claims, replacements sent, claims filed, etc. Suggest processes and procedures to enhance workflow. Keep a detailed log of current and projected workloads to determine when additional support is needed. ----------------------- A little more about you ----------------------- Minimum of 2 years experience in customer service and a knack for resolving customer issues. Obsessively organized, detailed-oriented, and sincerely empathetic - you always remain calm under pressure. Creative problem solver with strong analytical skills and a passion for customer service. Comfortable and confident putting furniture together. Have an aptitude for breaking down a complex process and simplifying into “easy to follow” steps for the customer, as you’ll be talking customers through the assembly and troubleshooting process. Type 50+ wpm, adept with MS Office, especially Excel. Familiarity with Desk.com, Google Apps, and Smartsheet is a plus. Compelling writer who crafts grammatically impeccable emails, oh and you’re just as articulate on the phone. Self-sufficient and self motivated. “Zero inbox” master who is able to share your methods with the rest of the team. Bachelor's Degree from an accredited university. (preferred) Please submit your updated resume and cover letter here: http://grnh.se/o3i80j
Skills: Logistics & Shipping Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We require an experienced business writer to produce a strong business plan for our NZ based start up. A lot of the content will be provided via a working draft, it will need rewording and formatting. Some market research and consultation regarding financial information will also be needed. This plan will been initially used to present to banks and to generally guide us through the beginning of our venture.
Skills: Logistics & Shipping Business Planning Business Proposal Writing Business Writing
Fixed-Price - Expert ($$$) - Est. Budget: $500 - Posted
A more comprehnsive list can be found here: http://www.moblized.com/blog/ecommerce-shipping-and-fulfillment-solutions An idea of a Odoo - Easypost that already exist can be seen here; https://youtu.be/KFzL59-l5Zs The project work will consist of: - selecting the most appropriate logistic solution based on features offered and technical capabilities - design the Odoo process flow - it will be very similar to http://www.camptocamp.com/en/solution/odoo-magento-connector/ - design the Odoo solution design (interface and system design document) - development of the module and eventually configuration of Odoo - technical acceptance tests - UAT - Beta test - Post-production support The selected supplier will have to: - have very strong experience with Odoo API - have successfful ran logistic implementations - provide a solution that takes into account Odoo 9.0 APIs and specificities in order to reduce the migration effort to Odoo 9.0 in one year or so - a big plus for suppliers who also have Magento expertise even though this is not a must Kind regards, Djamel. ... A more comprehnsive list can be found here: http://www.moblized.com/blog/ecommerce-shipping-and-fulfillment-solutions An idea of a Odoo - Easypost that already exist can be seen here; https://youtu.be/KFzL59-l5Zs The project work will consist of: - selecting the most appropriate logistic solution based on features offered and technical capabilities - design the Odoo process flow - it will be very similar to http://www.camptocamp.com/en/solution/odoo-magento-connector/ - design the Odoo solution design (interface and system design document) - development of the module and eventually configuration of Odoo - technical acceptance tests - UAT - Beta test - Post-production support The selected supplier will have to: - have very strong experience with Odoo API - have successfful ran logistic implementations - provide a solution that takes into account Odoo 9.0 APIs and specificities in order to reduce the migration effort to Odoo 9.0 in one year or so - a big plus for suppliers who also have Magento expertise even though this is not a must Kind regards, Djamel.
Skills: Logistics & Shipping Ecommerce Platform Development Odoo OpenERP Development
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Role As the Office/Admin. Assistant, you’ll play a key role managing the worldwide end-to-end transportation of our kickass products. Every consumer has experienced delays and received things late. It sucks, right? You’ll be the master watchperson making sure nothing skips-a-beat, while cracking-the-whip to keep our billion dollar transportation partners honest. Responsibilities Oversee all orders and stay on top of our fulfillment center to ensure products ship timely and efficiently Monitor shipping costs and services for consistency and errors Manage and coordinate the daily receiving and distribution of products in conjunction with our warehouse Assist in analyzing inventory forecasting and sales by product to make educated decisions on purchasing more inventory from the manufacturer Work with third-party vendors to obtain quotes and manage the coordination of large freight shipments and installations for customers Work cross-functionally across Sales, Customer Support, and Finance teams to appropriate and manage inventory Audit 3PL and Fedex invoices for errors and recoup costs when needed Design and evolve the most efficient RMA process Understand and anticipate changing business needs and have the gravitas and skill to lead through these changes with precision and confidence A little more about you Obsessively organized and detailed-oriented Experience working with domestic and international small package carriers and air/ocean freight forwarding companies a huge plus In-depth knowledge of the supply chain and distribution process Adept at Microsoft Excel and can expertly manipulate data to apply it to both large and small scale solutions Highly analytical with exceptional negotiation skills to ensure the best rates Bachelor's Degree from an accredited university (preferred) Can speak Mandarin Chinese (plus, but not required) Send your updated CV here: http://grnh.se/p7xdbi
Skills: Logistics & Shipping Administrative Support Customer support General Office Skills
Fixed-Price - Intermediate ($$) - Est. Budget: $750 - Posted
Looking for developer to develop customized web application with dashboard where each menu in work at individual web application that user can use at plugin - Full stack . Good front end + back end - RestAPI - Core PHP / Native PHP for main dashboard - Each web app should have separate folder as it work as plugin and web app can have MVC structure.. - Experience with Laravel, CodeIgnitor , Yii, Zend etc any framework will help but not required.. - HTML5 , Javascript, Bootstrap , Angular.jS, backboneJS, highcharts.JS / graphs.JS / d3.JS will help - Experience with any API will help . Payment gateway, AMazon API, Google API, faceboook API, QUickbooks API , Shopify API , Paypal API etc. - Experience will Wordpress / WP will help but not required. Most backend work is related to developing proper architecture in native PHP as PHP code for existing web applications will be provided and main tasks will be in front end. This project is for 1. customizing given dashboard and integrate core PHP 2. Basic logic features 3. Apps menu in dashboard with subscription option 4. channels menu with API library integration 5. Dashboard , Product, Order page 6. integrate 1 web app using given code 7. Integration with wp if possible In application 1. send me link / screenshot to previous dashboard / management system / crm you have developed from scratch 2. write 'wake' before application 3. Send me link to best UI / AngularJS / front end work of yours 4. Are you familiar with any chart library like D3JS, highcharts etc ? 5. Are you full time freelancer ? or you have full time job and part time freelancer ? 6. Any experience with any API ? or Scraping ?
  • Number of freelancers needed: 2
Skills: Data Logistics AngularJS API Development Backbone.js
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Hello, We are integrating a new feed into our database for real estate new construction communities and builders throughout the United States. We want to test and make sure that the information we are capturing is 100% correct. This will be for our website TOPTENnewhomes.com We will have you test on our dev site and set you up with an account for testing. We are looking for a group that can assign 2 or 3 members to this project and finish it with above average accuracy and with above average reporting and communication. Items we need to test against the original source are things like: Photos Logo - builder and community Name - community and builder Address State City Zip Code Beds Baths Price Square feet Description URL For Community Website Email phone number Stories: Garages: Plans: Office Hours: Brokers Co-op link(Builder): EXAMPLE: http://evergreencommunities.net/brokers/ Broker Interest link(Builder): EXAMPLE: http://evergreencommunities.net/contact-us/ Broker co-op: Broker co-op Notes: Notes Here is a link for video on the basics. https://www.dropbox.com/s/ptohilbyiwnk39n/national-data-testing.mp4?dl=0 Let me know if the above link does not work. We will have a contact for you to work with directly. Jonathan (myself) and our lead programmer Umesh.
  • Number of freelancers needed: 3
Skills: Data Logistics Data Entry Data scraping Internet research
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are actively seeking a sourcing agent to be a part of our growing team. Our niche is survival, camping, and self defense. Our ideal agent would live in China, will find various suppliers, gather samples, send samples to the US, and deal with freight forwarding. We are looking to add two products per month.
Skills: Logistics & Shipping Chinese English Internet research
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